3Thirty Replacements
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About 3Thirty Replacements
3Thirty Replacements has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked 3Thirty Replacements across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Matthew H
1 reviews | Active since Jan 2020
16 Oct 2025, 16:48
3Thirty Insurance Replacements - Buyers Beware
3Thirty Insurance Replacements – Buyers Beware The air conditioner in our house at 4 Nouveau Complex, Durbanville broke and we app**** to our insurance company for a replacement. They immediately paid us and recommended that we buy a new one from 3Thirty Insurance Replacements who we assumed was their accredited supplier. We contacted them and they supp**** us with an invoice on 17th March 2025 ( INV00110937) for a Samsung AR4500 Inverter air conditioner for R14,999.00 requiring an 80% deposit of R12,000.00. We immediately paid this and they arranged for one of their technicians, Deon Martin, to install it on Friday 14th March. Martin did not finish until the next day but unsupervised by myself as I was in bed with bronchitis and my wife was away for the day. When she returned she noticed that instead of a Samsung they had installed a Logic LSUA 1200 which upon checking was valued at half the price of a Samsung and of much lower capacity. We immediately complained to the technician and I followed this up with an email to 3Thirty informing them of this. On at least four occasions their technician made appointments to replace the unit but never turned up in spite of us arranging with our neighbour and son to be available to open up the house as we were away overseas. Since then we have spoken to a person from 3Thirty, Norma O'Driscoll, who promised to rectify the situation. Nothing happened. Many emails have been sent to the company asking them to either replace the Logic with the correct unit or give us back our R12,000. Copies of all emails are available. We received only one response which was of no value. I eventually phoned the company from the UK and spoke to Hendry Grieve of 3Thirty on Wednesday 16th April who promised to get another technician to install the correct unit. I followed this conversation up with an email summarising what we had agreed and then a further email reminding him of his promise. Nothing happened and after further emails he eventually promised to personally instal the correct unit when we returned. Again nothing transpired. Finally, he then agreed to refund our R12,000 and was sent by their accountant a Cash Settlement Form which we completed, signed and returned to them. Eventually after some pressure from the Insurance Company they finally removed the incorrect air conditioner and refunded the R12,000. This process after many months and numerous emails and phone calls was finally resolved. It took seven months. If this is how they treat customers I would certainly not recommend anyone doing business with them. They do not return calls and only on a very few occassions do they reply to emails.
Helpful (0)
|Replies (0)MH
Matthew H
1 reviews | Active since Jan 2020
16 Oct 2025, 16:48
3Thirty Insurance Replacements - Buyers Beware
3Thirty Insurance Replacements – Buyers Beware The air conditioner in our house at 4 Nouveau Complex, Durbanville broke and we app**** to our insurance company for a replacement. They immediately paid us and recommended that we buy a new one from 3Thirty Insurance Replacements who we assumed was their accredited supplier. We contacted them and they supp**** us with an invoice on 17th March 2025 ( INV00110937) for a Samsung AR4500 Inverter air conditioner for R14,999.00 requiring an 80% deposit of R12,000.00. We immediately paid this and they arranged for one of their technicians, Deon Martin, to install it on Friday 14th March. Martin did not finish until the next day but unsupervised by myself as I was in bed with bronchitis and my wife was away for the day. When she returned she noticed that instead of a Samsung they had installed a Logic LSUA 1200 which upon checking was valued at half the price of a Samsung and of much lower capacity. We immediately complained to the technician and I followed this up with an email to 3Thirty informing them of this. On at least four occasions their technician made appointments to replace the unit but never turned up in spite of us arranging with our neighbour and son to be available to open up the house as we were away overseas. Since then we have spoken to a person from 3Thirty, Norma O'Driscoll, who promised to rectify the situation. Nothing happened. Many emails have been sent to the company asking them to either replace the Logic with the correct unit or give us back our R12,000. Copies of all emails are available. We received only one response which was of no value. I eventually phoned the company from the UK and spoke to Hendry Grieve of 3Thirty on Wednesday 16th April who promised to get another technician to install the correct unit. I followed this conversation up with an email summarising what we had agreed and then a further email reminding him of his promise. Nothing happened and after further emails he eventually promised to personally instal the correct unit when we returned. Again nothing transpired. Finally, he then agreed to refund our R12,000 and was sent by their accountant a Cash Settlement Form which we completed, signed and returned to them. Eventually after some pressure from the Insurance Company they finally removed the incorrect air conditioner and refunded the R12,000. This process after many months and numerous emails and phone calls was finally resolved. It took seven months. If this is how they treat customers I would certainly not recommend anyone doing business with them. They do not return calls and only on a very few occassions do they reply to emails.
0
Replies (0)JB
JD B
1 reviews | Active since Jan 2020
12 Apr 2025, 09:21
*******
What a bunch of ******* these people are , They we required to assess my Items but ended up stripping them for parts. When confronted they informed me thats how they recived everything. Dont waste your time , its way to valuble to waste on these idiots
Helpful (0)
|Replies (0)JB
JD B
1 reviews | Active since Jan 2020
12 Apr 2025, 09:21
*******
What a bunch of ******* these people are , They we required to assess my Items but ended up stripping them for parts. When confronted they informed me thats how they recived everything. Dont waste your time , its way to valuble to waste on these idiots
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Replies (0)FM
Francis M
1 reviews | Active since Jan 2020
5 Mar 2025, 14:46
BEWARE 3Thirty Replacements worst service provider
Worst Service ever I paid an excess to them for a Geyser that ended up being replaced by another company, now more than a week has passed and i have not received my refund . Lana Ignores calls and doesn't provide feedback . Deal with this company at your own risk !!!
Helpful (0)
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Francis M
1 reviews | Active since Jan 2020
5 Mar 2025, 14:46
BEWARE 3Thirty Replacements worst service provider
Worst Service ever I paid an excess to them for a Geyser that ended up being replaced by another company, now more than a week has passed and i have not received my refund . Lana Ignores calls and doesn't provide feedback . Deal with this company at your own risk !!!
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Replies (0)MD
MR
Madeleen R
1 reviews | Active since Jan 2020
7 Jan 2025, 23:25
3Thirty Insurance Replacements will not pay subcontractors even after receiving payment from insurance and insured parties.
Be careful not to do subcontractor work for this company. They will claim from the insurance and take the money but not pay their subcontractors for repairs done. Numerous requests remain unresolved and different excuses when you request payment of your invoices. Confirmation received from insurance that they were already paid, yet no payment received for work completed. Insured parties that took cash settlements entrusted this company to do their replacements, took their money, subcontrac repairs and replacements, but never pay the contractors. Absolutely appalling behaviour for service provider that has service level agreements with big insurance companies.
Helpful (0)
|Replies (0)MR
Madeleen R
1 reviews | Active since Jan 2020
7 Jan 2025, 23:25
3Thirty Insurance Replacements will not pay subcontractors even after receiving payment from insurance and insured parties.
Be careful not to do subcontractor work for this company. They will claim from the insurance and take the money but not pay their subcontractors for repairs done. Numerous requests remain unresolved and different excuses when you request payment of your invoices. Confirmation received from insurance that they were already paid, yet no payment received for work completed. Insured parties that took cash settlements entrusted this company to do their replacements, took their money, subcontrac repairs and replacements, but never pay the contractors. Absolutely appalling behaviour for service provider that has service level agreements with big insurance companies.
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Replies (0)DW
Darryl W
1 reviews | Active since Jan 2020
27 Nov 2023, 14:08
Very Poor Administration
I was subcontracted by 3Thirty to inspect a fridge for them 90km from us. I got travel pre approved by them, and attended to the job 4 days after my quote for travel and inspection was approved. My invoice was submitted 20.10.2023 & confirmed received by Angelique Kruger and was promised payment would be processed on 20.11.2023. To date, NO payment has been received for my services rendered and after numerouse call without getting answers, and being refered to on person to the next, I can confirm, I will NOT be doing work for them, and certainly DO NOT reccomend thier services if this is how they administrate their work.
Helpful (0)
|Replies (0)DW
Darryl W
1 reviews | Active since Jan 2020
27 Nov 2023, 14:08
Very Poor Administration
I was subcontracted by 3Thirty to inspect a fridge for them 90km from us. I got travel pre approved by them, and attended to the job 4 days after my quote for travel and inspection was approved. My invoice was submitted 20.10.2023 & confirmed received by Angelique Kruger and was promised payment would be processed on 20.11.2023. To date, NO payment has been received for my services rendered and after numerouse call without getting answers, and being refered to on person to the next, I can confirm, I will NOT be doing work for them, and certainly DO NOT reccomend thier services if this is how they administrate their work.
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Replies (0)MH
Mariëtte Hallaby
1 reviews | Active since Jan 2020
22 Sept 2023, 09:31
Don't pay service providers
They don't pay service providers! You can try phoning "Yvonne in accounts" until your ears turn blue, she does not answer. They read your emails, but just decide to not respond. They also read Whatsapp messages, but do not respond. Stay AWAY!!!
Helpful (0)
|Replies (0)MH
Mariëtte Hallaby
1 reviews | Active since Jan 2020
22 Sept 2023, 09:31
Don't pay service providers
They don't pay service providers! You can try phoning "Yvonne in accounts" until your ears turn blue, she does not answer. They read your emails, but just decide to not respond. They also read Whatsapp messages, but do not respond. Stay AWAY!!!
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Replies (0)RB