A2b Removals
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
A2b Removals has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked A2b Removals across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is the best company which i could trust making my move go smooth. They handle the furniture with care, professional, friendly and very affordable. Will recommend them anytime. You wont make a mistake using them. Thank you so much to Pierre and his team.
1 reviews | Active since Jan 2020
This is the best company which i could trust making my move go smooth. They handle the furniture with care, professional, friendly and very affordable. Will recommend them anytime. You wont make a mistake using them. Thank you so much to Pierre and his team.
1 reviews | Active since Jan 2020
What a bad experience! I had used them before and had no issues so I thought let me utilise their services again…biggest mistake! I had contacted them in time and all was good, on the morning of the move I decided to call them as we had scheduled for around 1pm. I called around 11:00 am just to see n sure they have the correct addresses etc. Not the lady Tshifiwa acting like she was just about to call me lol. Not her saying that they have a problem with the truck and she only found out about a minute ago , cimba ndimuncu lo! They literally cancelled an hour before my move!!! So unprofessional and I guess they only have 1 truck !!
1 reviews | Active since Jan 2020
What a bad experience! I had used them before and had no issues so I thought let me utilise their services again…biggest mistake! I had contacted them in time and all was good, on the morning of the move I decided to call them as we had scheduled for around 1pm. I called around 11:00 am just to see n sure they have the correct addresses etc. Not the lady Tshifiwa acting like she was just about to call me lol. Not her saying that they have a problem with the truck and she only found out about a minute ago , cimba ndimuncu lo! They literally cancelled an hour before my move!!! So unprofessional and I guess they only have 1 truck !!
1 reviews | Active since Jan 2020
I have used many other removing companies with horrendous problems and damage. Thought I will try A2B removals as initially their quote was reasonable (not the cheapest), the lady Tshifhiwa was excellent and quick with her feedback, quote and responses. I arranged the move 2 months beforehand to make sure everything is understood and planned. Come moving day they arrive.....give them clear instructions of what to pack, what NOT to pack. I leave for new property & when I return they are done, says truck is full. Asked them what about the items in Storage Unit- advise they will fetch after first load. Guys rush off to new property, taking out a few trees in the process. On arrival at property, ask them to please drive slowly as there are trees in the way - they ignore me and drive their 3 ton truck at the speed of a race car, breaking 5 trees and branches. Then they offload the goods. Breaking my couch foot, breaking rollers off plastic containers, stack boxes and crates as fast as they can (with smaller crates on bottom). Broke a wooden chair backrest straight off, sc****s my newly Coricraft couch on the bottom (tears in the material). The items they packed was just thrown in black bags (breakables together with steel items). To make it worse, they missed a lot of stuff on old property they were suppose to collect (after I did give clear instructions of what they should take). So after unpacking first load, rushes off to go fetch the missing items and storage items, breaking a few more trees branches. When they eventually arrive with the final load, again another 2 trees receives the brunt of their bad attitudes and haste. They offload - ONLY to see they did not collect the items they were suppose to - they collected everything i told them NOT to. Then I get the owner Elias on my case to PAY PAY PAY before they leave and amount must clear in bank account immediately. I also asked what happened to the cleaners that I asked for (the old property) that was included in quote - and no one seems to know. I raise the attitude of the drivers with the manager - apparently that just made it worse, cause the damage escalated to further broken mirrors, torn bags, items being thrown on a pile and then ignoring my requests and finally rushing off again, breaking the final 2 trees in the process, leaving a path of broken pieces of furniture, mirrors, branches, trees, flowers and leaves in their path. After I messaged the owners telling him about all the damage - no apology, no "refund" or reduction of the moving price. So paid them their R6000 (and this quote was R2000 more expensive than others) and they came recommended. It seems the manager was not interested in constructive criticism, did not speak to his employees to change their negative, rude attitude towards me - after all, i am a PAYING client, PAYING for a service (accepting the risk that damage CAN occur) but in the 30+ moves I have done in the past 20 years, I have NEVER had so much damage and such bad service from any moving company ever. The damage I have cant even be quantified because how do i get a replacement foot for a Coricraft couch? how do i quantify broken plastic containers, broken items and mirrors. Everyone wants a JOB (me too) and everyone wants to be successful in business and these companies can make so much more money if they hire more responsible, trained people that does not treat customers badly.
1 reviews | Active since Jan 2020
I have used many other removing companies with horrendous problems and damage. Thought I will try A2B removals as initially their quote was reasonable (not the cheapest), the lady Tshifhiwa was excellent and quick with her feedback, quote and responses. I arranged the move 2 months beforehand to make sure everything is understood and planned. Come moving day they arrive.....give them clear instructions of what to pack, what NOT to pack. I leave for new property & when I return they are done, says truck is full. Asked them what about the items in Storage Unit- advise they will fetch after first load. Guys rush off to new property, taking out a few trees in the process. On arrival at property, ask them to please drive slowly as there are trees in the way - they ignore me and drive their 3 ton truck at the speed of a race car, breaking 5 trees and branches. Then they offload the goods. Breaking my couch foot, breaking rollers off plastic containers, stack boxes and crates as fast as they can (with smaller crates on bottom). Broke a wooden chair backrest straight off, sc****s my newly Coricraft couch on the bottom (tears in the material). The items they packed was just thrown in black bags (breakables together with steel items). To make it worse, they missed a lot of stuff on old property they were suppose to collect (after I did give clear instructions of what they should take). So after unpacking first load, rushes off to go fetch the missing items and storage items, breaking a few more trees branches. When they eventually arrive with the final load, again another 2 trees receives the brunt of their bad attitudes and haste. They offload - ONLY to see they did not collect the items they were suppose to - they collected everything i told them NOT to. Then I get the owner Elias on my case to PAY PAY PAY before they leave and amount must clear in bank account immediately. I also asked what happened to the cleaners that I asked for (the old property) that was included in quote - and no one seems to know. I raise the attitude of the drivers with the manager - apparently that just made it worse, cause the damage escalated to further broken mirrors, torn bags, items being thrown on a pile and then ignoring my requests and finally rushing off again, breaking the final 2 trees in the process, leaving a path of broken pieces of furniture, mirrors, branches, trees, flowers and leaves in their path. After I messaged the owners telling him about all the damage - no apology, no "refund" or reduction of the moving price. So paid them their R6000 (and this quote was R2000 more expensive than others) and they came recommended. It seems the manager was not interested in constructive criticism, did not speak to his employees to change their negative, rude attitude towards me - after all, i am a PAYING client, PAYING for a service (accepting the risk that damage CAN occur) but in the 30+ moves I have done in the past 20 years, I have NEVER had so much damage and such bad service from any moving company ever. The damage I have cant even be quantified because how do i get a replacement foot for a Coricraft couch? how do i quantify broken plastic containers, broken items and mirrors. Everyone wants a JOB (me too) and everyone wants to be successful in business and these companies can make so much more money if they hire more responsible, trained people that does not treat customers badly.
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