Active since Dec 2013
Nedbank aided fraudsters via allowing them to open a bank account with no FICA compliance. They then state the amended 2017 FIC Act allowed them to use their discretion except that their discretion caused me to lose my life savings and one can see from a mile away the address given is so farfetched. Their evidence is their own documents and biometric assessment but nothing from the account holder to verify it is true be it an ID Document, proof of address or anything hence the Hawks confirmed they got no FICA docs from Nedbank and the address was fake. Who must be accountable for Nedbank's discretion and me using my life savings? According to Nedbank, I must litigate if I want. This is how they get away in hope clients do not have resources.
So FNB cannot produce FICA documents for fraudsters that created an account and used it to scam/money launder. I waited 2 weeks from Chief risk offer and when she could not produce evidence, they sent a standard letter they followed with no evidence despite the Hawks conforming they did not send any FICA evidence. Then, their social media guy a week later says he is getting fraud dept to look at it. A week from him and still ZERO evidence. Their intention is to get away and not be held accountable so they forcing me to go to litigation.
The CEO and Fraud Department that never repsonds Hi Boitumelo/ Jacques It is so unfortunate Mr Cilliers after 10 calls and 3 authentication just to get hold of Boitumelo, I could not succeed and shows as per the reviews, you are so poor at what you do when it comes to electronic assistance. Be that as it maybe, the following refers regarding the above case as per reference number: 1. The Hawks were at my home today to update me on traceability of the bank account the fraudsters had with FNB and is a sad reflection of negligence at your bank. 2. Please advise me how you opened up a business account with no paperwork like CIPC docs, SARS or even an address for the fraudsters. You have been an enabler in this instance as a reason due to the fact that you could not provide any legitimate details to the Hawks to trace because you with did not FICA or the staff member involved in opening this account and enabling fraud via your bank was negligent. 3, Please provide with the documents if indeed you may have them although you have been legally obligated as per the subpoena to provide it to the serious Economic Crimes Unit of the Hawks which we factually know you did not after they showed me your submissions today in terms of investigation progress. The sad thing is your competitor Standard Bank just did same negligence as you and the executive decided to settle because he could not account for staff negligence. Please provide me with the fraudsters documents as requested which will enable law enforcement to track & trace and also advise if you do not have it. I would appreciate your co-operation and someone senior in Fraud De[artment to liase and how we handle this case. Thanks.
I had an accident last Friday and on Monday 2 ladies called to set up an appointment for Tuesday morning. They advised the assessor will call on Tuesday morning to do the assessment. They never pitched, my sister was forced to take a taxi to work as the car was home awaiting them, they never call or respond to emails despite request for the MD to call. It is time we force OUR insurance companies whom we pay to discontinue their service seeing they get an average of 1 star.
This pathetic company does not deliver on it's own mandate and then takes Zero Accountability like it's sister company. It never came, the staff who I have written evidence from pass it from 1 person to the next. Then u contact the divisonal manger and he cannot explain but blames Covid and Riots. Ask him why did they not state deliveries will be delayed on their online site, no response. There is a phone at one of their stores in Durban but the divisional manager could not get his store manager to deliver on the day to save face and meet their own service level. He says my money which they debit and banked on the 17th is not refundable in my account immediately. Told him I will go to Consumer Goods Council for recourse and his arrogance is amazing as it did not even phase him. Better was to come when he said 99.9% of their customers are very happy but on this platform it suggest differently. It is time as consumers, we boycott these type of retailers and promote other who offer similar products.
Most unethical Med Aid who takes no responsibility and the staff prevent me from getting access to the CEO office. I sent my income verification on 17 May 2021 and this month they debited me maximum because in their eyes, they did not receive it when they actually did because I got automated mail acknowledgement. Follow mails get ignored that was sent from June and get no response either all of which I have evidence off. This happens on a regular basis and each time a new person responds on mail so continuation is another big issue. South Africans deserve better more ethical business practices and laws to prevent unscrupulous companies like these debiting your account as they deem fit in difficult economic times for the consumer. My intention is now to take Civil Action as the ombuds office is an equally incompetent part of the system who never replies.
A Leroy couch purchased and delivered on 10/11/2014. By March 2015, the fabric protrudes through the unit and we report it then to sales lady Sangeetha and store manager Leon. House &
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