AP
Absolute Properties Solutions
Claimed Business
AP
Absolute Properties Solutions
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHH
Hägar Herrmann
1 reviews | Active since Jan 2020
10 Mar 2022, 16:42
Shocking
Worst service I have ever experienced. This agency only worries about one thing….getting your money. They do not meet any legal obligations such as doing ingoing or outgoing inspections and when you ask for documents (you have a right to) it’s a million excuses why you not entitled to them. I see this agency exactly the same as a casino: a place to throw money away
Helpful (0)
|Replies (0)HH
Hägar Herrmann
1 reviews | Active since Jan 2020
10 Mar 2022, 16:42
Shocking
Worst service I have ever experienced. This agency only worries about one thing….getting your money. They do not meet any legal obligations such as doing ingoing or outgoing inspections and when you ask for documents (you have a right to) it’s a million excuses why you not entitled to them. I see this agency exactly the same as a casino: a place to throw money away
0
Replies (0)MS
Marésa Schreiber
1 reviews | Active since Jan 2020
9 Mar 2022, 21:46
Terrible service
Terrible service, unresponsive via email. Did not do the basics of a rental agency, I had to do outgoing inspection, key handover myself. When asked for annual inspection documents, they don't even bother to reply. They even review themselves on google to get the rating up Edit: after public harassment, still no reply on emails... Gerhard(Jorina) please could we get annual inspection documents?
Helpful (0)
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Marésa Schreiber
1 reviews | Active since Jan 2020
9 Mar 2022, 21:46
Terrible service
Terrible service, unresponsive via email. Did not do the basics of a rental agency, I had to do outgoing inspection, key handover myself. When asked for annual inspection documents, they don't even bother to reply. They even review themselves on google to get the rating up Edit: after public harassment, still no reply on emails... Gerhard(Jorina) please could we get annual inspection documents?
0
Replies (0)IO
HH
Hägar Herrmann
1 reviews | Active since Jan 2020
3 Feb 2022, 10:04
Unprofessional
Very unprofessional service. Threatened to take legal action against me when I objected to being legally bound to a contract I never signed or knew anything about
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Hägar Herrmann
1 reviews | Active since Jan 2020
3 Feb 2022, 10:04
Unprofessional
Very unprofessional service. Threatened to take legal action against me when I objected to being legally bound to a contract I never signed or knew anything about
0
Replies (0)CA
Caleb A
1 reviews | Active since Jan 2020
2 Dec 2021, 11:57
WORST RENTAL AGENT AND AGENCY IN SA!!!!
You people don't even deserve 1 star honestly. ABSOLUTE worst service, staff and location to rent from. The property you rent, breaks... Then when you call them out to fix it... They ignore you and make empty promises of fixing it but still want to charge you and take it from your deposit. I would ESPECIALLY like to thank Jorina Van Heerden for fvcking us around when it came to inspecting and handling deposits. She is THE MOST UNPROFESSIONAL and UNORTHODOXED woman in this industry. Lady, you have no idea who I am yet you speak to me as if I'm "just some colored boy" This lady had treated myself and my own mother like commoners to say the least. Showed us no respect and forces situations where she is wrong. If you're reading this, PLEASE DO NOT rent or make use of any services from these crooks. They are absolute **** and will waste your time and money. I did NOT enjoy my experience with this agency and especially Jorina, one of the agents that work there. She didn't even bother to get my name right EVERY SINGLE TIME we spoke. Wake up absolute property!!! You have not ONE single good review. Assess your staff and service that you render and work from there...... One business owner to another 👍
Helpful (0)
|Replies (0)CA
Caleb A
1 reviews | Active since Jan 2020
2 Dec 2021, 11:57
WORST RENTAL AGENT AND AGENCY IN SA!!!!
You people don't even deserve 1 star honestly. ABSOLUTE worst service, staff and location to rent from. The property you rent, breaks... Then when you call them out to fix it... They ignore you and make empty promises of fixing it but still want to charge you and take it from your deposit. I would ESPECIALLY like to thank Jorina Van Heerden for fvcking us around when it came to inspecting and handling deposits. She is THE MOST UNPROFESSIONAL and UNORTHODOXED woman in this industry. Lady, you have no idea who I am yet you speak to me as if I'm "just some colored boy" This lady had treated myself and my own mother like commoners to say the least. Showed us no respect and forces situations where she is wrong. If you're reading this, PLEASE DO NOT rent or make use of any services from these crooks. They are absolute **** and will waste your time and money. I did NOT enjoy my experience with this agency and especially Jorina, one of the agents that work there. She didn't even bother to get my name right EVERY SINGLE TIME we spoke. Wake up absolute property!!! You have not ONE single good review. Assess your staff and service that you render and work from there...... One business owner to another 👍
0
Replies (0)JF
Jeandre F
1 reviews | Active since Jan 2020
7 Apr 2020, 07:47
Withholding deposit
For three years we rented an apartment from Absolute Property. We truly and honestly enjoyed the apartment where we were staying at and for three years our payments were never late. We gave our two months notice and our moving date was set for the 30th of March 2020. Due to the lockdown announcement we then changed our moving date to Wednesday the 25th of March 2020 as we still need to clean the apartment before lockdown starts on the 26th of March 2020 at midnight. We informed our agents that are moving out on the 25th due to the lockdown and said to them that they can do inspection on Wednesday late afternoon or on Thursday. No inspection was done as the agent told me to just take photos of the apartment once we are done. So on Thursday the 26th we then went in, cleaned the apartment and made sure everything was spotless. Once we were done, we then tried to get hold of the agent to hand over the keys as she did not get back to me wether she’ll meet us as the apartment or whether we should go through to the office. So after a few failing attempts by trying to get hold of her, we then decided to rather drive through to the agents office and hand over the keys. When we arrived at the agents office we then introduced ourselves, as we’ve never met the agent in our three year stay, and had a quick personal chat. So after the chat I then raised the topic regarding our deposit, where I was informed the following: “There wont be any issues with the deposit. It takes normally seven days for the deposit to be paid back to the tenants account BUT the owner really likes you guys so everything should be fine.” I then asked her must I send her the photos and she responded saying “no need as I’m sure everything is fine. I confirmed with the owner and everything is fine. I will keep you posted.” She then requested that I go take photos of the water meter and send it through to her in order for her to do the utility deduction accordingly. I could not manage to go back the following day as we were still unpacking and getting our new place sorted. I then manage to go back to our previous place on Tuesday the 31st of March 2020 and took a photo of the water meter. After that I went to the agents apartment to drop off our second set of keys. We did not chat too much as we are under lockdown so it was a quick hello and goodbye with the reinsurance that the owner will pay back my deposit. Since Wednesday the 1st of April, I’ve been following up where the feedback I got was that they are waiting for the owners approval and she’ll get back to me. On Friday the 2nd I sent her another follow up explaining that we’ve put down a huge amount for our new deposit so our previous deposit will really help us to get through. She said she understands and she think she saw something in her emails, she’ll get back to me. Since then I heard nothing. I kept on following up but no response whatsoever till yesterday (6th of April) where I received an email saying that the owner will only pay our deposit back after lockdown as no exit inspection was done and they’re not going to take responsibility for any costs (should there be any). I responded saying that, that was not what we’ve discussed and confirmed and that I demand my deposit to be paid back to me as they are going against their own word. I also said that should I not receive my deposit or a response I will go public and follow the correct procedures by getting my deposit back. In closing (7th of April 2020 09:45am), I still don’t have any response and no deposit payment.
Helpful (0)
|Replies (0)JF
Jeandre F
1 reviews | Active since Jan 2020
7 Apr 2020, 07:47
Withholding deposit
For three years we rented an apartment from Absolute Property. We truly and honestly enjoyed the apartment where we were staying at and for three years our payments were never late. We gave our two months notice and our moving date was set for the 30th of March 2020. Due to the lockdown announcement we then changed our moving date to Wednesday the 25th of March 2020 as we still need to clean the apartment before lockdown starts on the 26th of March 2020 at midnight. We informed our agents that are moving out on the 25th due to the lockdown and said to them that they can do inspection on Wednesday late afternoon or on Thursday. No inspection was done as the agent told me to just take photos of the apartment once we are done. So on Thursday the 26th we then went in, cleaned the apartment and made sure everything was spotless. Once we were done, we then tried to get hold of the agent to hand over the keys as she did not get back to me wether she’ll meet us as the apartment or whether we should go through to the office. So after a few failing attempts by trying to get hold of her, we then decided to rather drive through to the agents office and hand over the keys. When we arrived at the agents office we then introduced ourselves, as we’ve never met the agent in our three year stay, and had a quick personal chat. So after the chat I then raised the topic regarding our deposit, where I was informed the following: “There wont be any issues with the deposit. It takes normally seven days for the deposit to be paid back to the tenants account BUT the owner really likes you guys so everything should be fine.” I then asked her must I send her the photos and she responded saying “no need as I’m sure everything is fine. I confirmed with the owner and everything is fine. I will keep you posted.” She then requested that I go take photos of the water meter and send it through to her in order for her to do the utility deduction accordingly. I could not manage to go back the following day as we were still unpacking and getting our new place sorted. I then manage to go back to our previous place on Tuesday the 31st of March 2020 and took a photo of the water meter. After that I went to the agents apartment to drop off our second set of keys. We did not chat too much as we are under lockdown so it was a quick hello and goodbye with the reinsurance that the owner will pay back my deposit. Since Wednesday the 1st of April, I’ve been following up where the feedback I got was that they are waiting for the owners approval and she’ll get back to me. On Friday the 2nd I sent her another follow up explaining that we’ve put down a huge amount for our new deposit so our previous deposit will really help us to get through. She said she understands and she think she saw something in her emails, she’ll get back to me. Since then I heard nothing. I kept on following up but no response whatsoever till yesterday (6th of April) where I received an email saying that the owner will only pay our deposit back after lockdown as no exit inspection was done and they’re not going to take responsibility for any costs (should there be any). I responded saying that, that was not what we’ve discussed and confirmed and that I demand my deposit to be paid back to me as they are going against their own word. I also said that should I not receive my deposit or a response I will go public and follow the correct procedures by getting my deposit back. In closing (7th of April 2020 09:45am), I still don’t have any response and no deposit payment.
0
Replies (0)AK
Alexander K
1 reviews | Active since Jan 2020
28 Nov 2019, 16:59
Ready to waste some money????
Maybe a review from the other side than the usual. A owner of the apartment as I am ... Trusted them to manage my place. Which has totaly failed to do so. Office people are unable and unwilling to see to the apartment. Because they cant drive a car and go to places quickly. Failing to secure the Deposit in full which was agreed before the tenant moves in. Select tenants which are simply badly behaving. ( criminial activaties ) Asking for a full Years Commission in Advance eventhough they only secured paying tenants for 2 months. If you are a owner of a place and you want to get it trashed and waste money on commision... Go with ABSOLUTE Property Solutions....
Helpful (0)
|Replies (0)AK
Alexander K
1 reviews | Active since Jan 2020
28 Nov 2019, 16:59
Ready to waste some money????
Maybe a review from the other side than the usual. A owner of the apartment as I am ... Trusted them to manage my place. Which has totaly failed to do so. Office people are unable and unwilling to see to the apartment. Because they cant drive a car and go to places quickly. Failing to secure the Deposit in full which was agreed before the tenant moves in. Select tenants which are simply badly behaving. ( criminial activaties ) Asking for a full Years Commission in Advance eventhough they only secured paying tenants for 2 months. If you are a owner of a place and you want to get it trashed and waste money on commision... Go with ABSOLUTE Property Solutions....
0
Replies (0)