AM
Action Motor Group Constantia
Unclaimed Business
AM
Action Motor Group Constantia
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKL
Katlego L
1 reviews | Active since Jan 2020
20 Nov 2017, 14:31
3 Months later Still waiting for Parts
My mom was involved in an car accident on the 18th September 2017, i called my insurer Budget Insurance as the car is insured with them to make a claim they referred us to Ford Motors( Action Motor Group) in Lichtenburg , we took in the car on the 19th and they advised that the parts will be available the next week. Every time we go to ford we get the same story that they are still waiting for parts. It been 3 months since the accidents and the car has not been fixed, we don't even get any updates unless i call or go to the dealership . Can someone please assist with this as this is long outstanding now
Helpful (0)
|Replies (0)KL
Katlego L
1 reviews | Active since Jan 2020
20 Nov 2017, 14:31
3 Months later Still waiting for Parts
My mom was involved in an car accident on the 18th September 2017, i called my insurer Budget Insurance as the car is insured with them to make a claim they referred us to Ford Motors( Action Motor Group) in Lichtenburg , we took in the car on the 19th and they advised that the parts will be available the next week. Every time we go to ford we get the same story that they are still waiting for parts. It been 3 months since the accidents and the car has not been fixed, we don't even get any updates unless i call or go to the dealership . Can someone please assist with this as this is long outstanding now
0
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clement B
1 reviews | Active since Jan 2020
17 May 2017, 09:57
customer vehicle been driven with harsh speeds and breaking and scratching ALL THANKS TO ACTION FORD CONSTANTIA
<p>Since i bought my ford ranger last year June 2016 and i bought my wifes ford fiesta this year january 2017, but a demo model 2016. i am very happy wit the vehicle performance but we all know being in a high customer centric enviroment we need to beef up on our aftermarket sales. in this instance it will be the service you get from any FORD(specifically action ford constantia). But to be brutally honest i havent had a wow service from them yet. i am busy sorting out a problem where the techincian scratched the below front bumper of my wifes Ford Fiesta and i am very dissapointed that ,that is how customers that trust and have faith that they will get good service and that there cars are in good hands. but if you car cmoes back with scrtaches and harsh break reports from your netstar altech safe and sound. how can i trust that they are servicing my car car correctly and taking car of my car. I am a very concerened customer not only for my car but for the rest of the people taking their cars to that dealer as well. </p>
Helpful (0)
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clement B
1 reviews | Active since Jan 2020
17 May 2017, 09:57
customer vehicle been driven with harsh speeds and breaking and scratching ALL THANKS TO ACTION FORD CONSTANTIA
<p>Since i bought my ford ranger last year June 2016 and i bought my wifes ford fiesta this year january 2017, but a demo model 2016. i am very happy wit the vehicle performance but we all know being in a high customer centric enviroment we need to beef up on our aftermarket sales. in this instance it will be the service you get from any FORD(specifically action ford constantia). But to be brutally honest i havent had a wow service from them yet. i am busy sorting out a problem where the techincian scratched the below front bumper of my wifes Ford Fiesta and i am very dissapointed that ,that is how customers that trust and have faith that they will get good service and that there cars are in good hands. but if you car cmoes back with scrtaches and harsh break reports from your netstar altech safe and sound. how can i trust that they are servicing my car car correctly and taking car of my car. I am a very concerened customer not only for my car but for the rest of the people taking their cars to that dealer as well. </p>
0
Replies (0)IL
Ian L
1 reviews | Active since Jan 2020
18 Mar 2015, 08:21
after sales is shocking
I have being trying now for 3 weeks to get a price for a canvas cover for the cattle rails Action Ford installed on my bakkie, whether you phone, email or enquire on their website you get no feedback.
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