AW
Ae Wholesale Lighting & Electric
Claimed Business
AW
Ae Wholesale Lighting & Electric
Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
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Deon L
1 reviews | Active since Jan 2020
8 Sept 2023, 14:18
********* SUPPLIER!
A warning to all when dealing with AE WHOLESALE LIGHTING & ELECTRIC based in Octave Rd, Radiokop. They operate very *********ly, and I would highly recommend finding an ALTERNATIVE supplier for your electrical items. We purchased 2 x 200ah Gel batteries from them on the Friday, connected it and fully charged it. The next evening, we had loadshedding which was the first time it was used and the batteries only lasted for 30 minutes (and all it was running was a TV, Dstv and wifi router! On 2 x 200ha batteries!). We then returned it on the Monday explaining the issue; they then tested the batteries and said the one was faulty and gave us 2 batteries again. Once again, the very next load shedding, the batteries only last 20-30 minutes. We took the batteries back again, whereafter they tested the batteries again and confirmed that they are faulty, but AE Wholesale refuses to take any responsibility! They refuse to replace them or refund us, because they say the batteries are used and there is NO guarantee or warrantee on batteries. I completely understand that batteries have no guarantees, but surely this can only apply if the product that was supp**** in was in good working order! We also think that they supp**** us with an inferior product to what they promised: They advertised AllGrand batteries and said that it is what they gave us, and told us they are very good batteries, but neither the battery, nor the box it came in had any branding on it. Their attitude of complete disinterest and unwillingness to rectify the matter is disgusting!
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Deon L
1 reviews | Active since Jan 2020
8 Sept 2023, 14:18
********* SUPPLIER!
A warning to all when dealing with AE WHOLESALE LIGHTING & ELECTRIC based in Octave Rd, Radiokop. They operate very *********ly, and I would highly recommend finding an ALTERNATIVE supplier for your electrical items. We purchased 2 x 200ah Gel batteries from them on the Friday, connected it and fully charged it. The next evening, we had loadshedding which was the first time it was used and the batteries only lasted for 30 minutes (and all it was running was a TV, Dstv and wifi router! On 2 x 200ha batteries!). We then returned it on the Monday explaining the issue; they then tested the batteries and said the one was faulty and gave us 2 batteries again. Once again, the very next load shedding, the batteries only last 20-30 minutes. We took the batteries back again, whereafter they tested the batteries again and confirmed that they are faulty, but AE Wholesale refuses to take any responsibility! They refuse to replace them or refund us, because they say the batteries are used and there is NO guarantee or warrantee on batteries. I completely understand that batteries have no guarantees, but surely this can only apply if the product that was supp**** in was in good working order! We also think that they supp**** us with an inferior product to what they promised: They advertised AllGrand batteries and said that it is what they gave us, and told us they are very good batteries, but neither the battery, nor the box it came in had any branding on it. Their attitude of complete disinterest and unwillingness to rectify the matter is disgusting!
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Vuyelwa M
1 reviews | Active since Jan 2020
7 Apr 2021, 07:57
Complaint about Samsung
To whom it may concern, Please receive my warmest regards. My name is Vuyelwa I bought microwave at cresta (game)4 years ago and insured it for the amount of R200. Should anything happen it's covered. The microwave has 10 years warranty. Game at alberton took the microwave wave inn for samsung to fix it. Whenever I go there they giving me different stories that the microwave has not been fix or returned back from the dealership. It's close to a year without microwave and that frustrated heals of me. Looking forward to hearing from you. Regards Vuyelwa
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Vuyelwa M
1 reviews | Active since Jan 2020
7 Apr 2021, 07:57
Complaint about Samsung
To whom it may concern, Please receive my warmest regards. My name is Vuyelwa I bought microwave at cresta (game)4 years ago and insured it for the amount of R200. Should anything happen it's covered. The microwave has 10 years warranty. Game at alberton took the microwave wave inn for samsung to fix it. Whenever I go there they giving me different stories that the microwave has not been fix or returned back from the dealership. It's close to a year without microwave and that frustrated heals of me. Looking forward to hearing from you. Regards Vuyelwa
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Ryan Mather-pike
1 reviews | Active since Jan 2020
21 Nov 2019, 12:07
AE Wholesale Lighting & Electric - Unethical
UNETHICAL COMPANY - FOLLOWING FULL PAYMENT SUPPLIED LIGHT FITTINGS NOT TO THE SPECIFICATION ADVERTISED, AE WHOLESALE AGREED TO COLLECT AND REFUND. FITTINGS COLLECTED BUT NO REFUND. MANY PHONE CALLS, EMAIL CORRESPONDENCE & WHATSAPP DIRECTLY TO THE DIRECTOR SUE WHERE SHE AGREED TO REFUND PAYMENT BY A CERTAIN DATE AND THEN DID NOT . SUE REQUESTED GRACE FOR A PERIOD DUE TO FINANCIAL CHALLANGES FACED BY AE WHOLESALE THOUGH STILL DID NOT HONOR THE NEW SET REFUND PAYMENT DATE. VERY DISAPPOINTING SUE.
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Ryan Mather-pike
1 reviews | Active since Jan 2020
21 Nov 2019, 12:07
AE Wholesale Lighting & Electric - Unethical
UNETHICAL COMPANY - FOLLOWING FULL PAYMENT SUPPLIED LIGHT FITTINGS NOT TO THE SPECIFICATION ADVERTISED, AE WHOLESALE AGREED TO COLLECT AND REFUND. FITTINGS COLLECTED BUT NO REFUND. MANY PHONE CALLS, EMAIL CORRESPONDENCE & WHATSAPP DIRECTLY TO THE DIRECTOR SUE WHERE SHE AGREED TO REFUND PAYMENT BY A CERTAIN DATE AND THEN DID NOT . SUE REQUESTED GRACE FOR A PERIOD DUE TO FINANCIAL CHALLANGES FACED BY AE WHOLESALE THOUGH STILL DID NOT HONOR THE NEW SET REFUND PAYMENT DATE. VERY DISAPPOINTING SUE.
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Ashley Sutton-Pryce
1 reviews | Active since Jan 2020
10 Jun 2015, 07:34
Godds not delivered and promised refund not made
On 14/4 , I placed an order for LED lights from Suzanne Shamrock of AE Wholesale Lighting and Electric.When I collected the order a few days later, some of the light bulbs I had paid for were not available and they indicated they were out of stock. I also later returned 1 light bulb not working.<br> Some 8 weeks later and I have still not received all the goods I paid for , notwithstanding several e mails and phone calls. Total cost paid for goods not delivered was R756,96.<br> On 26/5, I spoke to Sue and she agreed to immediately refund me the R756,96.<br> A further 2 weeks later and still no refund or goods and no communication from the Company.<br> They have had my money for 8 weeks but have not delivered the goods or refunded me as promised.
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Ashley Sutton-Pryce
1 reviews | Active since Jan 2020
10 Jun 2015, 07:34
Godds not delivered and promised refund not made
On 14/4 , I placed an order for LED lights from Suzanne Shamrock of AE Wholesale Lighting and Electric.When I collected the order a few days later, some of the light bulbs I had paid for were not available and they indicated they were out of stock. I also later returned 1 light bulb not working.<br> Some 8 weeks later and I have still not received all the goods I paid for , notwithstanding several e mails and phone calls. Total cost paid for goods not delivered was R756,96.<br> On 26/5, I spoke to Sue and she agreed to immediately refund me the R756,96.<br> A further 2 weeks later and still no refund or goods and no communication from the Company.<br> They have had my money for 8 weeks but have not delivered the goods or refunded me as promised.
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