AfricaBoyz Online Reviews | 4.6 stars

Rated in:

Scores reflect the Overall AI Score for each category

AI Review Summary

Based on recent customer reviews, AfricaBoyz Online is a highly regarded online auto parts supplier known for fast delivery, competitive pricing, and strong communication. Customers consistently praise the speed of order fulfilment and the helpfulness of staff. However, a recurring concern involves incorrect parts being supplied despite customers providing VIN numbers, with some negative experiences around refund handling and accountability for errors.

Top Strengths:

•Communication & Aftercare: Customers consistently highlight proactive order tracking updates, quick WhatsApp responses, and transparent communication throughout the purchase and delivery process. Many describe this as a standout differentiator.

Service Quality Ratings

MetricScoreIndustry AvgBest in Class

Sales Experience

4.5

3.54.8 (Botha & Deysel Executive Motors)

Vehicle Quality

Performance(last 12 months):

0Trustindex Rating

#11Ranked In Repairs & Service

2 hours 58 minutesAverage Time To Reply

76 NPSRecommended: Very Likely

Replied to 89% of negative reviews

Typically takes less than 9 hours 26 min to reply

TrustIndex

Score

Ranking

#11

in Repairs & Service

Avg Reply

2 hours 58 minutes

NPS Score

Recommended: Very Likely

Replied to 89% of negative reviews

Typically takes less than 9 hours 26 min to reply

Review Distribution

4.6|108 Reviews

May '25 - Apr '26

5(85.6%)

4(4.1%)

3(1%)

2(0%)

1(9.3%)

5(85.6%)

4(4.1%)

3(1%)

2(0%)

1(9.3%)

Recent reviews (108)

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Popular mentions

Lucky

1 reviews | Active since Jan 2020

19 Mar 2026, 09:43

They have a wonderful service, no complications, all was in order, and it came very Quick

They have a wonderful service, no complications, all was in order, and it came very Quick. they updated me with Everything🙏

Helpful (0)

|Replies (0)

Lucky

1 reviews | Active since Jan 2020

19 Mar 2026, 09:43

They have a wonderful service, no complications, all was in order, and it came very Quick

They have a wonderful service, no complications, all was in order, and it came very Quick. they updated me with Everything🙏

Replies (0)

Ngwako

1 reviews | Active since Jan 2020

17 Mar 2026, 08:50

Now I know what is c...

Now I know what is called Customer satisfaction and I already referred three customers.

Helpful (0)

|Replies (0)

Ngwako

1 reviews | Active since Jan 2020

17 Mar 2026, 08:50

Now I know what is c...

Now I know what is called Customer satisfaction and I already referred three customers.

Replies (0)

Pieter J

1 reviews | Active since Jan 2020

17 Mar 2026, 06:18

Order a part today a...

Order a part today and already on its way to you

Helpful (0)

|Replies (0)

Pieter J

1 reviews | Active since Jan 2020

17 Mar 2026, 06:18

Order a part today a...

Order a part today and already on its way to you

Replies (0)

Milton

1 reviews | Active since Jan 2020

16 Mar 2026, 18:51

You are the best no ...

You are the best no doubt, you do exactly what you say

Helpful (0)

|Replies (0)

Milton

1 reviews | Active since Jan 2020

16 Mar 2026, 18:51

You are the best no ...

You are the best no doubt, you do exactly what you say

Replies (0)

Benten

1 reviews | Active since Jan 2020

14 Mar 2026, 09:06

They are reliable, t...

They are reliable, they deliver in time, good consultant and they are trust worthy

Helpful (0)

|Replies (0)

Benten

1 reviews | Active since Jan 2020

14 Mar 2026, 09:06

They are reliable, t...

They are reliable, they deliver in time, good consultant and they are trust worthy

Replies (0)

Tembani V

1 reviews | Active since Jan 2020

13 Mar 2026, 13:51

AfricaBoys are very ...

AfricaBoys are very professional when it comes to ordering your part I never had a problem since I've use them from last year I never received a wrong part always on point thanks

Helpful (0)

|Replies (0)

Tembani V

1 reviews | Active since Jan 2020

13 Mar 2026, 13:51

AfricaBoys are very ...

AfricaBoys are very professional when it comes to ordering your part I never had a problem since I've use them from last year I never received a wrong part always on point thanks

Replies (0)

Rivonia

1 reviews | Active since Jan 2020

10 Mar 2026, 05:55

Good day I would lik...

Good day I would like to rate the service and give Emmanuel Matidza a 10/10 rating for his good service and patience over the phone just now thank you very much 🙏🏻

Helpful (0)

|Replies (0)

Rivonia

1 reviews | Active since Jan 2020

10 Mar 2026, 05:55

Good day I would lik...

Good day I would like to rate the service and give Emmanuel Matidza a 10/10 rating for his good service and patience over the phone just now thank you very much 🙏🏻

Replies (0)

Chris-Mari Vermeulen

1 reviews | Active since Jan 2020

8 Mar 2026, 06:38

They give excellent service

They give excellent service. The assistance is great. They will find the parts you need in no time

Helpful (0)

|Replies (0)

Chris-Mari Vermeulen

1 reviews | Active since Jan 2020

8 Mar 2026, 06:38

They give excellent service

They give excellent service. The assistance is great. They will find the parts you need in no time

Replies (0)

AfricaBoyz Online

Top Strengths:

Recent reviews (108)

They have a wonderful service, no complications, all was in order, and it came very Quick

They have a wonderful service, no complications, all was in order, and it came very Quick

Now I know what is c...

Now I know what is c...

Order a part today a...

Order a part today a...

You are the best no ...

You are the best no ...

They are reliable, t...

They are reliable, t...

AfricaBoys are very ...

AfricaBoys are very ...

Good day I would lik...

Good day I would lik...

They give excellent service

They give excellent service

Frequently Asked Questions About AfricaBoyz Online

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