AS
Air Shock Centre (PTY) LTD t/a Vauditech
Claimed Business
AS
Air Shock Centre (PTY) LTD t/a Vauditech
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
100Very Likely
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tapiwa M
1 reviews | Active since Jan 2020
7 Aug 2025, 10:39
Excellent service
These guys are brilliant. Courteous, professional and very fair. Thank you Mark and your team for restoring my Grand Cherokee to its original condition. The patience was amazing. Sorry Mark for giving you grey hair but you nailed it. Brilliant 👏
Helpful (0)
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Tapiwa M
1 reviews | Active since Jan 2020
7 Aug 2025, 10:39
Excellent service
These guys are brilliant. Courteous, professional and very fair. Thank you Mark and your team for restoring my Grand Cherokee to its original condition. The patience was amazing. Sorry Mark for giving you grey hair but you nailed it. Brilliant 👏
0
Replies (0)RW
Riaan W
1 reviews | Active since Jan 2020
15 Jul 2022, 13:14
Horrible Experience
So, our X5 was flat on wheel on the right side one morning. We suspected the airshock. Off to Air Shock Centre. Replaced the airshocks and did some tests, but the car was still hanging on the right side. Their verdict – it’s the strut – according to them both shocks, compressor etc tested all fine. So we asked them to put the old shocks back in as there is no need to replace them if they are not faulty. PAID the labour for this exercise. Off to an RMI approved workshop with their verdict. When driving, the car height is correct though… All tested OK at the workshop – all good plus the strut which ASC blamed. Next morning – right hand side on the floor again. Spoke to a BMW expert workshop – recommended to replace the air shocks as this must be the issue (or at least part of it). Went back to ASC. Was not happy. Mark (management) said they would replace the air shocks labour free. We excepted. Left the car overnight. The car sagged BOTH sides around 10mm overnight, so obvouisly there is still an issue, but replacing the air shocks did fix the right side from hanging on the ground. Then the surprise came – we were FORCED to pay for the labour AGAIN. When confronted, their attitudes changed complete. The FACT is they cannot explain why the 1st time round the right side was on the floor and it is not now, they are addement they did not misdiagnose and when confronted with Mark’s offer to change the airshocks without charging labour AGAIN, we got no answer but they did the labour again and we have to pay (AGAIN). So, unhappy customer, bad experience, Mark did not honour HIS agreement - think twice before taking your car there as they change their minds overnight and you will end up paying for it….
Helpful (0)
|Replies (0)RW
Riaan W
1 reviews | Active since Jan 2020
15 Jul 2022, 13:14
Horrible Experience
So, our X5 was flat on wheel on the right side one morning. We suspected the airshock. Off to Air Shock Centre. Replaced the airshocks and did some tests, but the car was still hanging on the right side. Their verdict – it’s the strut – according to them both shocks, compressor etc tested all fine. So we asked them to put the old shocks back in as there is no need to replace them if they are not faulty. PAID the labour for this exercise. Off to an RMI approved workshop with their verdict. When driving, the car height is correct though… All tested OK at the workshop – all good plus the strut which ASC blamed. Next morning – right hand side on the floor again. Spoke to a BMW expert workshop – recommended to replace the air shocks as this must be the issue (or at least part of it). Went back to ASC. Was not happy. Mark (management) said they would replace the air shocks labour free. We excepted. Left the car overnight. The car sagged BOTH sides around 10mm overnight, so obvouisly there is still an issue, but replacing the air shocks did fix the right side from hanging on the ground. Then the surprise came – we were FORCED to pay for the labour AGAIN. When confronted, their attitudes changed complete. The FACT is they cannot explain why the 1st time round the right side was on the floor and it is not now, they are addement they did not misdiagnose and when confronted with Mark’s offer to change the airshocks without charging labour AGAIN, we got no answer but they did the labour again and we have to pay (AGAIN). So, unhappy customer, bad experience, Mark did not honour HIS agreement - think twice before taking your car there as they change their minds overnight and you will end up paying for it….
0
Replies (0)JR
Joshua R
1 reviews | Active since Jan 2020
29 Oct 2019, 17:45
Nothing but the Best
Great service and professional workmanship. Like the idea that you need to make an appointment in advance. This way you know you will get the correct advise with a friendly smile. Was a bit frustrating to wait in the reception area to get my car after making payment and sending a proper Proof of Payment. Only got my car when the money was showing in their account. Understand there are scammers out there, so hope when I'm there for a second time, my PoP will be sufficient...
Helpful (0)
|Replies (0)JR
Joshua R
1 reviews | Active since Jan 2020
29 Oct 2019, 17:45
Nothing but the Best
Great service and professional workmanship. Like the idea that you need to make an appointment in advance. This way you know you will get the correct advise with a friendly smile. Was a bit frustrating to wait in the reception area to get my car after making payment and sending a proper Proof of Payment. Only got my car when the money was showing in their account. Understand there are scammers out there, so hope when I'm there for a second time, my PoP will be sufficient...
0
Replies (0)NB
NICHOLAS B
1 reviews | Active since Jan 2020
6 Aug 2019, 07:52
good service
Air shock center in Kempton park : Very professional company know what they are doing and is true to their guarantees what a pleasure to do business with this company. I would recommend them to everybody that need air suspensions fixed. Hannes Botha
Helpful (0)
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NICHOLAS B
1 reviews | Active since Jan 2020
6 Aug 2019, 07:52
good service
Air shock center in Kempton park : Very professional company know what they are doing and is true to their guarantees what a pleasure to do business with this company. I would recommend them to everybody that need air suspensions fixed. Hannes Botha
0
Replies (0)FP
Fodin P
1 reviews | Active since Jan 2020
5 Aug 2019, 08:46
Excellent Product & Service from Air Shock Centre (Vauditech) - Kempton Park
RE: 2015 BMWX6 5.0i xDrive Rear Suspension Air Bellows - Excellent Service I would just like to thank you for your excellent and professional service and an excellent product. Your product is of a much better quality than that of the BMW OEM part at a third of the price and a much shorter delivery. I managed to install both the left and right bellows by myself in under an hour. I’ll be complaining to BMW regarding their poor quality product (OEM part was made in Mexico of a poor grade rubber), their poor service and exorbitant prices. It was a pleasure doing business with you, thank you so much. I’ve already recommended you to my colleagues. Regards, Fodin Prinsloo
Helpful (0)
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Fodin P
1 reviews | Active since Jan 2020
5 Aug 2019, 08:46
Excellent Product & Service from Air Shock Centre (Vauditech) - Kempton Park
RE: 2015 BMWX6 5.0i xDrive Rear Suspension Air Bellows - Excellent Service I would just like to thank you for your excellent and professional service and an excellent product. Your product is of a much better quality than that of the BMW OEM part at a third of the price and a much shorter delivery. I managed to install both the left and right bellows by myself in under an hour. I’ll be complaining to BMW regarding their poor quality product (OEM part was made in Mexico of a poor grade rubber), their poor service and exorbitant prices. It was a pleasure doing business with you, thank you so much. I’ve already recommended you to my colleagues. Regards, Fodin Prinsloo
0
Replies (0)FVdW
Fanie Van der Walt
1 reviews | Active since Jan 2020
28 Jul 2019, 15:27
Shocking! Wrong size parts used!
To all people interested in fitting or replacing air shocks. Please be carefull, Air Shock Centre (Vauditech): 1) Fits air shocks to M/Benz ML and GL that are 4 cm larger in circumference than the standard, original M/B parts; and 2) they will not inform you of this fact; and 2) although this larger shock might work well on standard MLs and GLs; 3) they do not physically inspect if the larger shock clears al components and brackets; and 4) should the shock be ruined within 2 days, due to rubbing against components or brackets and your car is not 100% standard, they wil NOT honour their warranty; 5) you will have to pay again! My GL is not standard anymore. It is converted to be a serious off-road vehicle with large tires, roofrack, higher ride, etc. My GL performed well with the standard size M/B airshocks for years. After replacement of a shock that was damaged by a rock, Air Shock Centre (Vauditech) replaced my shock with this 4cm larger shock. They did not inform me that the shock is not the same size as the original part. They did not inspect the fitment to see whether the bigger shock can move freely. After the shock was damaged to the condition that it needed replacement again within 2 days, they reneged on their warranty due to my car being modified (although it was already modified years ago and worked well on the standard M/B air shocks. They fitted the shock on this modified GL). I had to pay again for all labour and parts! I have video footage and invoices as proof of everything I stated herein and will gladly send it to any interested party. (my nr 0836512254). I do not send this post in order to damage the company's reputation. I send this post to warn every person who needs to fit or replace air shocks on their cars, SUVs, trucks, campers, bakkies, etc (which has been modified to suit your needs) to insist on an inspection of the complete job, as they will not do such inspection and if your car is not 100% standard anymore, they will not honour their warranty. You WILL pay again! Kindly contact me for copies of the video footage and invoices.
Helpful (0)
|Replies (0)FVdW
Fanie Van der Walt
1 reviews | Active since Jan 2020
28 Jul 2019, 15:27
Shocking! Wrong size parts used!
To all people interested in fitting or replacing air shocks. Please be carefull, Air Shock Centre (Vauditech): 1) Fits air shocks to M/Benz ML and GL that are 4 cm larger in circumference than the standard, original M/B parts; and 2) they will not inform you of this fact; and 2) although this larger shock might work well on standard MLs and GLs; 3) they do not physically inspect if the larger shock clears al components and brackets; and 4) should the shock be ruined within 2 days, due to rubbing against components or brackets and your car is not 100% standard, they wil NOT honour their warranty; 5) you will have to pay again! My GL is not standard anymore. It is converted to be a serious off-road vehicle with large tires, roofrack, higher ride, etc. My GL performed well with the standard size M/B airshocks for years. After replacement of a shock that was damaged by a rock, Air Shock Centre (Vauditech) replaced my shock with this 4cm larger shock. They did not inform me that the shock is not the same size as the original part. They did not inspect the fitment to see whether the bigger shock can move freely. After the shock was damaged to the condition that it needed replacement again within 2 days, they reneged on their warranty due to my car being modified (although it was already modified years ago and worked well on the standard M/B air shocks. They fitted the shock on this modified GL). I had to pay again for all labour and parts! I have video footage and invoices as proof of everything I stated herein and will gladly send it to any interested party. (my nr 0836512254). I do not send this post in order to damage the company's reputation. I send this post to warn every person who needs to fit or replace air shocks on their cars, SUVs, trucks, campers, bakkies, etc (which has been modified to suit your needs) to insist on an inspection of the complete job, as they will not do such inspection and if your car is not 100% standard anymore, they will not honour their warranty. You WILL pay again! Kindly contact me for copies of the video footage and invoices.
0
Replies (0)PB
Phillip B
1 reviews | Active since Jan 2020
3 May 2017, 10:40
Merc E320 air shock replacement
<p>The right front air shock on my E320 needed replacement. Parts were quoted from R12,000 upwards. Vauditech replaced the air shock including fitment for less than R10,000. This is a refurbished air shock carrying a one year guarentee, I believe I will not have a problem :-), it looks like a real professional organisation. The part and fitment was done the following day within the timeframe allocated which made it great from a planning perspective, like going to an on-time doctor. Overall the service was great the only hick-up was that a communication gap left me standing with a credit card and they only accept cash or cleared bank transfers, which they also managed to resolve. </p>
Helpful (0)
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Phillip B
1 reviews | Active since Jan 2020
3 May 2017, 10:40
Merc E320 air shock replacement
<p>The right front air shock on my E320 needed replacement. Parts were quoted from R12,000 upwards. Vauditech replaced the air shock including fitment for less than R10,000. This is a refurbished air shock carrying a one year guarentee, I believe I will not have a problem :-), it looks like a real professional organisation. The part and fitment was done the following day within the timeframe allocated which made it great from a planning perspective, like going to an on-time doctor. Overall the service was great the only hick-up was that a communication gap left me standing with a credit card and they only accept cash or cleared bank transfers, which they also managed to resolve. </p>
0
Replies (0)