AN
Airgun Nut
Unclaimed Business
AN
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDG
Danie G
1 reviews | Active since Jan 2020
15 Apr 2023, 06:12
Airgun Nut
Paid Eugene R36559.89 for a Huben air rifle in May 2021. Except for a lot of promises and excuses, got nothing from Airgun Nut. He is also not answering messages since last year! Feels like suing the guy!!
Helpful (0)
|Replies (0)JM
Juan M
1 reviews | Active since Jan 2020
2 Sept 2020, 15:53
Airgun Nut - Incompetance
Very unpleasant experience even 1 star is to generous. Paid for my FX IMPACT and wanted to confirm that there actually was an fx impact in the box. Packaging was removed and supplied to the courier service without any protection. Would atleast expect some protection for a purchase well over R 40 000, hopefully the gun will not be damaged on the way to Botswana. Eugene and his staff should not work with clients they are rude and unprofessional. I should have listened to all the warnings....
Helpful (0)
|Replies (0)JM
Juan M
1 reviews | Active since Jan 2020
2 Sept 2020, 15:53
Airgun Nut - Incompetance
Very unpleasant experience even 1 star is to generous. Paid for my FX IMPACT and wanted to confirm that there actually was an fx impact in the box. Packaging was removed and supplied to the courier service without any protection. Would atleast expect some protection for a purchase well over R 40 000, hopefully the gun will not be damaged on the way to Botswana. Eugene and his staff should not work with clients they are rude and unprofessional. I should have listened to all the warnings....
0
Replies (0)BS
Byron S
1 reviews | Active since Jan 2020
20 Jun 2020, 09:01
A nut job company
7th of June I wrote to Airgun Nut enquiring on stock. A Chantelle responded a day later saying they had stock. Having been scammed a few times, and not wanting to get caught by supply issues over a R16,000 Airgun I asked if they could provide a photo of the gun to show me they had it in stock before I parted with my money. No response. A good few days later I decided to take a chance and ordered online, but their card facility was offline and so the site said it would contact me. Days went by with nothing. I then contacted Eugene, the owner, to enquire if they actually want to do business. I got a curt short reply saying, they’re understaffed due to Covid and so aren’t able to fully answer emails though not sure why outlook wouldn’t work from home? I then got an invoice, from an Aquila Optics, with a payment link. Would you know it, the PayPal payment link didn’t work either. Sent a screenshot to Eugene to say, how am I going to pay you as none of your payment gateways work. No response. Days went by, I chased him, no response. My last email to him, before I cut all ties with this company and implore the world to steer clear of it is, a customer should not be chasing a business to do business with them. He’s got this the wrong way round. Please don’t use this company because as a customer you’ll spend all your time trying to go somewhere only to find you won’t. Lucky I didn’t part with my money which shows I was right to be cautious. One to steer clear of.
Helpful (0)
|Replies (0)BS
Byron S
1 reviews | Active since Jan 2020
20 Jun 2020, 09:01
A nut job company
7th of June I wrote to Airgun Nut enquiring on stock. A Chantelle responded a day later saying they had stock. Having been scammed a few times, and not wanting to get caught by supply issues over a R16,000 Airgun I asked if they could provide a photo of the gun to show me they had it in stock before I parted with my money. No response. A good few days later I decided to take a chance and ordered online, but their card facility was offline and so the site said it would contact me. Days went by with nothing. I then contacted Eugene, the owner, to enquire if they actually want to do business. I got a curt short reply saying, they’re understaffed due to Covid and so aren’t able to fully answer emails though not sure why outlook wouldn’t work from home? I then got an invoice, from an Aquila Optics, with a payment link. Would you know it, the PayPal payment link didn’t work either. Sent a screenshot to Eugene to say, how am I going to pay you as none of your payment gateways work. No response. Days went by, I chased him, no response. My last email to him, before I cut all ties with this company and implore the world to steer clear of it is, a customer should not be chasing a business to do business with them. He’s got this the wrong way round. Please don’t use this company because as a customer you’ll spend all your time trying to go somewhere only to find you won’t. Lucky I didn’t part with my money which shows I was right to be cautious. One to steer clear of.
0
Replies (0)HL
Heinrich L
1 reviews | Active since Jan 2020
23 Jan 2020, 14:18
Eugene from Airgun Nut
Eugene is a big fraud and should be avoided at all costs. I have fully paid for my FX impact in november, but had a list as long as a telephone book full of excuses why he is not delivering every time. Since December he stopped taking my calls or responding to me. I now have to incurr additional legal costs to take the oke to court to get my money back.
Helpful (0)
|Replies (0)HL
Heinrich L
1 reviews | Active since Jan 2020
23 Jan 2020, 14:18
Eugene from Airgun Nut
Eugene is a big fraud and should be avoided at all costs. I have fully paid for my FX impact in november, but had a list as long as a telephone book full of excuses why he is not delivering every time. Since December he stopped taking my calls or responding to me. I now have to incurr additional legal costs to take the oke to court to get my money back.
0
Replies (0)WH
Werner H
1 reviews | Active since Jan 2020
7 Nov 2019, 16:25
Bitter experience.
Bought an airgun scope in June 2019. Only to find that the illumination does not work. Faulty scope verified by Eugene. Promising a replacement scope with the shipment in August. But mid August no shipment from MTC. Excuses after excuses. Every month a new delivery date that never happens. 6 months later and I still have no replacement scope, with again the same excuse 2 more weeks. Worst warrenty and customer service. Brilliant product but local after sales is not worth the money and time spend chasing warranty.
Helpful (0)
|Replies (0)WH
Werner H
1 reviews | Active since Jan 2020
7 Nov 2019, 16:25
Bitter experience.
Bought an airgun scope in June 2019. Only to find that the illumination does not work. Faulty scope verified by Eugene. Promising a replacement scope with the shipment in August. But mid August no shipment from MTC. Excuses after excuses. Every month a new delivery date that never happens. 6 months later and I still have no replacement scope, with again the same excuse 2 more weeks. Worst warrenty and customer service. Brilliant product but local after sales is not worth the money and time spend chasing warranty.
0
Replies (0)AD
Andre D
1 reviews | Active since Jan 2020
10 Oct 2019, 20:42
Airgun nutcracker!
Customer service is bad. Claim to respond fast on WhatsApp but I have been ignored for days. I am mentally disabled and it’s frustrating not knowing where I stand. If a business can treat someone mentally disabled like this, then I don’t know how they would treat other people!
Helpful (0)
|Replies (0)AD
Andre D
1 reviews | Active since Jan 2020
10 Oct 2019, 20:42
Airgun nutcracker!
Customer service is bad. Claim to respond fast on WhatsApp but I have been ignored for days. I am mentally disabled and it’s frustrating not knowing where I stand. If a business can treat someone mentally disabled like this, then I don’t know how they would treat other people!
0
Replies (0)BA
Bernadette A
1 reviews | Active since Jan 2020
29 Sept 2019, 05:55
Excellent service
I placed an order for a gun for my husband and received excellent advice from Eugene. I was kept up to date on my expectations of delivery of my gun. I was explained in detail what gun yo buy. I would recommend this company to anyone. I was surprised to see some of the reviews. But then 3 bad reviews in 3 years says something about the business and the people complaining.
Helpful (0)
|Replies (0)BA
Bernadette A
1 reviews | Active since Jan 2020
29 Sept 2019, 05:55
Excellent service
I placed an order for a gun for my husband and received excellent advice from Eugene. I was kept up to date on my expectations of delivery of my gun. I was explained in detail what gun yo buy. I would recommend this company to anyone. I was surprised to see some of the reviews. But then 3 bad reviews in 3 years says something about the business and the people complaining.
0
Replies (0)JB
Jan B
1 reviews | Active since Jan 2020
13 Sept 2019, 10:43
Unethical business
Would just like other consumers to be aware of this company's practices. They quote one price and end up charging 60% more, whith no clear reason. I find this to be highly unethical business practice
Helpful (0)
|Replies (0)