AF
AKHONA FURNITURE
Unclaimed Business
AF
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-75
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Jun '25 - May '26
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
Frequently Asked Questions About AKHONA FURNITURE
AKHONA FURNITURE has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked AKHONA FURNITURE across 47 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
Siphesihle G
1 reviews | Active since Jan 2020
10 Mar 2026, 08:42
Don't go there you will regret
Very disappointing and unacceptable customer service. The consultant handling the WhatsApp number was extremely rude and unprofessional. I was ready to purchase a couch worth more than R4,300, possibly even more, as a gift for someone, but the attitude I received completely changed my mind. No customer should be treated with such disrespect. A business should value potential customers, especially when they are prepared to spend their money, but clearly that is not the case here. Because of this experience, I will definitely not support this company again, and I would advise others to reconsider before doing business with them.
Helpful (0)
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Siphesihle G
1 reviews | Active since Jan 2020
10 Mar 2026, 08:42
Don't go there you will regret
Very disappointing and unacceptable customer service. The consultant handling the WhatsApp number was extremely rude and unprofessional. I was ready to purchase a couch worth more than R4,300, possibly even more, as a gift for someone, but the attitude I received completely changed my mind. No customer should be treated with such disrespect. A business should value potential customers, especially when they are prepared to spend their money, but clearly that is not the case here. Because of this experience, I will definitely not support this company again, and I would advise others to reconsider before doing business with them.
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Replies (0)PM
Paulinah M
1 reviews | Active since Jan 2020
24 Dec 2025, 13:57
Bad service _wardrobe still in the box
I bought a wardrobe Monday and it was dilive4ed Tuesday instead of Monday and was told it will be assembled on wensday. I have been phoning and they keep saying that the person is coming. Now no one is answering the phone. It is so pathetic and annoying that one must stop all the plan and wait for nothing. The customer service is zero. Im sitting with wooden not wardrobe. Tomorrow is Christmas
Helpful (0)
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Paulinah M
1 reviews | Active since Jan 2020
24 Dec 2025, 13:57
Bad service _wardrobe still in the box
I bought a wardrobe Monday and it was dilive4ed Tuesday instead of Monday and was told it will be assembled on wensday. I have been phoning and they keep saying that the person is coming. Now no one is answering the phone. It is so pathetic and annoying that one must stop all the plan and wait for nothing. The customer service is zero. Im sitting with wooden not wardrobe. Tomorrow is Christmas
0
Replies (0)CG
Celia G
1 reviews | Active since Jan 2020
18 Dec 2025, 05:58
Superfast Delivery
I ordered and paid online for a base and mattress yesterday (17th December 2025, at approx. 16h00, they delivered it at approx. 20h00. Could not believe it. Thank you for the superfast delivery.
Helpful (0)
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Adelaide L
1 reviews | Active since Jan 2020
21 Nov 2025, 21:51
3 door prince wardrobe false advertising.... Be careful guys
I received the wardrobe I ordered however the measurements are wrong, the wardrobe advertised was length: 177 cm width: 50cm and the height 210 cm, the wardrobe I got is length: 120 cm Height: 199cm Width: 45cm. That is false advertising and I am not happy at all with what I got. https://www.akhonafurn.co.za/store-search/3-Door-Prince-Wardrobe-p653490568
Helpful (0)
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Adelaide L
1 reviews | Active since Jan 2020
21 Nov 2025, 21:51
3 door prince wardrobe false advertising.... Be careful guys
I received the wardrobe I ordered however the measurements are wrong, the wardrobe advertised was length: 177 cm width: 50cm and the height 210 cm, the wardrobe I got is length: 120 cm Height: 199cm Width: 45cm. That is false advertising and I am not happy at all with what I got. https://www.akhonafurn.co.za/store-search/3-Door-Prince-Wardrobe-p653490568
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Anonymous
1 reviews | Active since Jan 2020
8 Nov 2025, 16:23
Akhona Furniture Very Unprofessional 😡😡😡
Very unprofessional, I've been waiting for the person to come assemble my walldrobe, they said they will come today and nothing 😡😡😡😡 I'm very angry and disappointed, I've been calling the store and they promised to come, I woke up at 6 am to clear the bedroom and now what???????
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
8 Nov 2025, 16:23
Akhona Furniture Very Unprofessional 😡😡😡
Very unprofessional, I've been waiting for the person to come assemble my walldrobe, they said they will come today and nothing 😡😡😡😡 I'm very angry and disappointed, I've been calling the store and they promised to come, I woke up at 6 am to clear the bedroom and now what???????
0
Replies (0)NM
Nompumelo M
1 reviews | Active since Jan 2020
4 Aug 2025, 11:37
Refund
I bought a 2 seater couch ( Anna Bella Yellow couch) from Akhona furniture JHB just before I Covid time, I did not sign any contact regarding my purchase just bought a couch from them. I called Akhona furniture several times requesting for a refund for the couch, the item is discontinued and I don't want anything from akhona furniture store anymore. I've sent an affidavit and my slip via WhatsApp to akhona furniture on 073 802 5309 for the refund. Please note that I'm unable to come to the store as I'm in Cape Town and no one can come to Johannesburg now because I don't have money to travel to Johannesburg. I've been requesting for a refund from 2023 now and akhona furniture is refusing to pay even though they are aware of the issue. The store is unprofessional and does not want to give me my money back. Thank you Nompumelelo 0783283881
Helpful (0)
|Replies (0)NM
Nompumelo M
1 reviews | Active since Jan 2020
4 Aug 2025, 11:37
Refund
I bought a 2 seater couch ( Anna Bella Yellow couch) from Akhona furniture JHB just before I Covid time, I did not sign any contact regarding my purchase just bought a couch from them. I called Akhona furniture several times requesting for a refund for the couch, the item is discontinued and I don't want anything from akhona furniture store anymore. I've sent an affidavit and my slip via WhatsApp to akhona furniture on 073 802 5309 for the refund. Please note that I'm unable to come to the store as I'm in Cape Town and no one can come to Johannesburg now because I don't have money to travel to Johannesburg. I've been requesting for a refund from 2023 now and akhona furniture is refusing to pay even though they are aware of the issue. The store is unprofessional and does not want to give me my money back. Thank you Nompumelelo 0783283881
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Replies (0)PC
Precious C
1 reviews | Active since Jan 2020
29 Apr 2025, 22:20
False adverti*****t
I'm very disappointed I bought a bed Saturday 26 April ,I choose the bed cause I felt the comfort and I was happy with the bed I saw on display but when I got home it was a different story the bed is not comfortable at all .I WANT MY MONEY BACK or you replace the bed !!!!
Helpful (0)
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Precious C
1 reviews | Active since Jan 2020
29 Apr 2025, 22:20
False adverti*****t
I'm very disappointed I bought a bed Saturday 26 April ,I choose the bed cause I felt the comfort and I was happy with the bed I saw on display but when I got home it was a different story the bed is not comfortable at all .I WANT MY MONEY BACK or you replace the bed !!!!
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Replies (0)HM
Happy M
1 reviews | Active since Jan 2020
20 Mar 2025, 07:42
Bab bed experience
I bought a bed from this company last year October (supposedly new bed) and it had stains on it. I contacted them then the brought another mattress apparently new, mxm. Im not a karen so left it. Not even a week went by but the base started singing like Chris Brown at Soccer City. Because i lost the reciept i decided to open it up and fix the problem myself. Yhoooo!!!! I got shocked to find that one wood, is cut into 3 the planks are so thin you can see that they wanted to save buy isung less materials. There is no cushion, just a cardboard placed on top of the unstable, unglued, so thin that just by my 9 year old sitting on it. It cracked. I have pictures and videos of it. Im disgusted that i paid my hard earned money for such a low grade product.
Helpful (0)
|Replies (0)HM
Happy M
1 reviews | Active since Jan 2020
20 Mar 2025, 07:42
Bab bed experience
I bought a bed from this company last year October (supposedly new bed) and it had stains on it. I contacted them then the brought another mattress apparently new, mxm. Im not a karen so left it. Not even a week went by but the base started singing like Chris Brown at Soccer City. Because i lost the reciept i decided to open it up and fix the problem myself. Yhoooo!!!! I got shocked to find that one wood, is cut into 3 the planks are so thin you can see that they wanted to save buy isung less materials. There is no cushion, just a cardboard placed on top of the unstable, unglued, so thin that just by my 9 year old sitting on it. It cracked. I have pictures and videos of it. Im disgusted that i paid my hard earned money for such a low grade product.
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Replies (0)