

AKHONA FURNITURE
NPS Score
-80
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Hi i got a new lounge suite from the alberton branch paid delivery got delivered gave me a problem send it back. Was told if i got another one i have to pay delivery again. I paid again. So that one was different color and faulty. And i was told i must make my own way they only give me until the next morning to bring it back. So i paid again for them to collect. Got my refund. Head office told me they will sort it out. Till today nothing. Thanks for nothing.
1 reviews | Active since Apr 2026
Hi i got a new lounge suite from the alberton branch paid delivery got delivered gave me a problem send it back. Was told if i got another one i have to pay delivery again. I paid again. So that one was different color and faulty. And i was told i must make my own way they only give me until the next morning to bring it back. So i paid again for them to collect. Got my refund. Head office told me they will sort it out. Till today nothing. Thanks for nothing.
1 reviews | Active since Jun 2025
Very disappointing and unacceptable customer service. The consultant handling the WhatsApp number was extremely rude and unprofessional. I was ready to purchase a couch worth more than R4,300, possibly even more, as a gift for someone, but the attitude I received completely changed my mind. No customer should be treated with such disrespect. A business should value potential customers, especially when they are prepared to spend their money, but clearly that is not the case here. Because of this experience, I will definitely not support this company again, and I would advise others to reconsider before doing business with them.
1 reviews | Active since Jun 2025
Very disappointing and unacceptable customer service. The consultant handling the WhatsApp number was extremely rude and unprofessional. I was ready to purchase a couch worth more than R4,300, possibly even more, as a gift for someone, but the attitude I received completely changed my mind. No customer should be treated with such disrespect. A business should value potential customers, especially when they are prepared to spend their money, but clearly that is not the case here. Because of this experience, I will definitely not support this company again, and I would advise others to reconsider before doing business with them.
1 reviews | Active since May 2020
I bought a wardrobe Monday and it was dilive4ed Tuesday instead of Monday and was told it will be assembled on wensday. I have been phoning and they keep saying that the person is coming. Now no one is answering the phone. It is so pathetic and annoying that one must stop all the plan and wait for nothing. The customer service is zero. Im sitting with wooden not wardrobe. Tomorrow is Christmas
1 reviews | Active since May 2020
I bought a wardrobe Monday and it was dilive4ed Tuesday instead of Monday and was told it will be assembled on wensday. I have been phoning and they keep saying that the person is coming. Now no one is answering the phone. It is so pathetic and annoying that one must stop all the plan and wait for nothing. The customer service is zero. Im sitting with wooden not wardrobe. Tomorrow is Christmas
1 reviews | Active since Sept 2015
I ordered and paid online for a base and mattress yesterday (17th December 2025, at approx. 16h00, they delivered it at approx. 20h00. Could not believe it. Thank you for the superfast delivery.
1 reviews | Active since Mar 2024
I received the wardrobe I ordered however the measurements are wrong, the wardrobe advertised was length: 177 cm width: 50cm and the height 210 cm, the wardrobe I got is length: 120 cm Height: 199cm Width: 45cm. That is false advertising and I am not happy at all with what I got. https://www.akhonafurn.co.za/store-search/3-Door-Prince-Wardrobe-p***
1 reviews | Active since Mar 2024
I received the wardrobe I ordered however the measurements are wrong, the wardrobe advertised was length: 177 cm width: 50cm and the height 210 cm, the wardrobe I got is length: 120 cm Height: 199cm Width: 45cm. That is false advertising and I am not happy at all with what I got. https://www.akhonafurn.co.za/store-search/3-Door-Prince-Wardrobe-p***
1 reviews | Active since Jun 2017
Very unprofessional, I've been waiting for the person to come assemble my walldrobe, they said they will come today and nothing 😡😡😡😡 I'm very angry and disappointed, I've been calling the store and they promised to come, I woke up at 6 am to clear the bedroom and now what???????
1 reviews | Active since Jun 2017
Very unprofessional, I've been waiting for the person to come assemble my walldrobe, they said they will come today and nothing 😡😡😡😡 I'm very angry and disappointed, I've been calling the store and they promised to come, I woke up at 6 am to clear the bedroom and now what???????
Hellopeter has tracked AKHONA FURNITURE across 48 reviews. AKHONA FURNITURE hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used AKHONA FURNITURE? Write a review to help others decide.