A
Aloan
Claimed Business
A
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Aloan
Aloan has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Aloan across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mpumelelo S
1 reviews | Active since Jan 2020
14 Feb 2026, 13:33
Prescribed Debt Still Being Ignored – Extremely Frustrating Experience I am honestly very upset and disappointed with Aloan
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
Helpful (0)
|Replies (0)MS
Mpumelelo S
1 reviews | Active since Jan 2020
14 Feb 2026, 13:33
Prescribed Debt Still Being Ignored – Extremely Frustrating Experience I am honestly very upset and disappointed with Aloan
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
0
Replies (0)MS
Mpumelelo S
1 reviews | Active since Jan 2020
3 Feb 2026, 05:30
Prescribed Debt Still Being Ignored – Extremely Frustrating Experience I am honestly very upset and disappointed with Aloan.
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
Helpful (0)
|Replies (0)MS
Mpumelelo S
1 reviews | Active since Jan 2020
3 Feb 2026, 05:30
Prescribed Debt Still Being Ignored – Extremely Frustrating Experience I am honestly very upset and disappointed with Aloan.
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
0
Replies (0)L
RH
Renier H
1 reviews | Active since Jan 2020
11 Aug 2025, 13:51
ALOAN BAD COMPANY.
Dear Sir/Madam, I am writing to address a serious concern regarding an account that was settled in full approximately three years ago. Despite the payment, my account is still reflecting as unpaid and has today been handed over to a collection agency. According to legal prescription periods, any outstanding balance on an account should be prescribed after three years. As the account was paid in full, this current situation is particularly alarming. Recently, I have been contacted by collection agencies asserting that the account with Aloan is in arrears and demanding further payment. When questioned, these agencies have been unable to provide satisfactory answers or clarification regarding the alleged outstanding balance. This suggests an attempt to unfairly collect funds. Please be advised that I will not be making any further payments on this account. I have already lodged formal complaints against Aloan and their collection agencies with the National Credit Regulator (NCR) and the Ombudsman. I request that you investigate this matter thoroughly and update my account status to reflect that all payments have been received and the account is closed.
Helpful (0)
|Replies (0)RH
Renier H
1 reviews | Active since Jan 2020
11 Aug 2025, 13:51
ALOAN BAD COMPANY.
Dear Sir/Madam, I am writing to address a serious concern regarding an account that was settled in full approximately three years ago. Despite the payment, my account is still reflecting as unpaid and has today been handed over to a collection agency. According to legal prescription periods, any outstanding balance on an account should be prescribed after three years. As the account was paid in full, this current situation is particularly alarming. Recently, I have been contacted by collection agencies asserting that the account with Aloan is in arrears and demanding further payment. When questioned, these agencies have been unable to provide satisfactory answers or clarification regarding the alleged outstanding balance. This suggests an attempt to unfairly collect funds. Please be advised that I will not be making any further payments on this account. I have already lodged formal complaints against Aloan and their collection agencies with the National Credit Regulator (NCR) and the Ombudsman. I request that you investigate this matter thoroughly and update my account status to reflect that all payments have been received and the account is closed.
0
Replies (0)DO
NG
Nivi G
1 reviews | Active since Jan 2020
25 Mar 2025, 13:43
Re: Inexperienced Agents
it was my 1st time taking a loan from ALoan, what a huge disappointment . They double debited my account. I provided the transaction history , the agent insists on a statement ., which gets generated 6th of every month. Clearly they lack knowledge how to use the transaction history .
Helpful (0)
|Replies (0)NG
Nivi G
1 reviews | Active since Jan 2020
25 Mar 2025, 13:43
Re: Inexperienced Agents
it was my 1st time taking a loan from ALoan, what a huge disappointment . They double debited my account. I provided the transaction history , the agent insists on a statement ., which gets generated 6th of every month. Clearly they lack knowledge how to use the transaction history .
0
Replies (0)GG
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