Amobia Communications
Claimed Business
Amobia Communications
Claimed Business
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Amobia Communications receives strong praise for individual staff members who go above and beyond, with names like Ruchda, Mesuli, Charles, and Jamiel frequently highlighted for their patience, professionalism, and after-hours dedication. However, a notable segment of customers reports recurring connectivity issues, slow response times, unmet speed promises, and outdated pricing compared to competitors. Installation delays and poor weekend support are consistent frustrations. While loyal customers appreciate the personal touch, dissatisfied clients describe the service as unreliable and dismissive when problems arise.
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
14h 45mReply Time
0 NPSUnlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 15 hours 28 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
14h 45m
NPS Score
0
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 15 hours 28 min
Review Distribution
3.8|20 Reviews
Jun '25 - May '26
5(62.5%)
4(6.3%)
3(0%)
2(0%)
1(31.3%)
5(62.5%)
4(6.3%)
3(0%)
2(0%)
1(31.3%)
Frequently Asked Questions About Amobia Communications
Based on recent customer reviews, Amobia Communications receives strong praise for individual staff members who go above and beyond, with names like Ruchda, Mesuli, Charles, and Jamiel frequently highlighted for their patience, professionalism, and after-hours dedication. However, a notable segment of customers reports recurring connectivity issues, slow response times, unmet speed promises, and outdated pricing compared to competitors. Installation delays and poor weekend support are consistent frustrations. While loyal customers appreciate the personal touch, dissatisfied clients describe the service as unreliable and dismissive when problems arise.
Amobia Communications has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 15 hours 28 min. Hellopeter has tracked Amobia Communications across 375 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceL
EP
MP
Mandi P
1 reviews | Active since Jan 2020
3 Feb 2026, 18:53
Contacted Amobia about an internet issue at my business
Contacted Amobia about an internet issue at my business. They took long to respond. Eventually came. Then I waited 45 days for a quote. Now internet has been off for a week. And I'm trying to run a business.
Helpful (0)
|Replies (0)MP
Mandi P
1 reviews | Active since Jan 2020
3 Feb 2026, 18:53
Contacted Amobia about an internet issue at my business
Contacted Amobia about an internet issue at my business. They took long to respond. Eventually came. Then I waited 45 days for a quote. Now internet has been off for a week. And I'm trying to run a business.
0
Replies (0)KD
Kaye D
1 reviews | Active since Jan 2020
28 Jan 2026, 09:03
Punished for a power outage while paying premium prices for poor service!!
I was paying R769 per month for a 10Mbps connection with Amobia, which is already indefensible pricing. Despite this, Amobia increased the price after refusing a second grace period, even though the delayed payment was caused by an extended power outage outside of my control. When I escalated the matter to a senior manager, I was met with zero empathy, zero compassion, and a punitive attitude. Customers are penalised rather than supported. I am now switching to 60Mbps fibre for R685 per month, which clearly highlights how outdated and customer-unfriendly Amobia’s service and pricing are.
Helpful (0)
|Replies (0)KD
Kaye D
1 reviews | Active since Jan 2020
28 Jan 2026, 09:03
Punished for a power outage while paying premium prices for poor service!!
I was paying R769 per month for a 10Mbps connection with Amobia, which is already indefensible pricing. Despite this, Amobia increased the price after refusing a second grace period, even though the delayed payment was caused by an extended power outage outside of my control. When I escalated the matter to a senior manager, I was met with zero empathy, zero compassion, and a punitive attitude. Customers are penalised rather than supported. I am now switching to 60Mbps fibre for R685 per month, which clearly highlights how outdated and customer-unfriendly Amobia’s service and pricing are.
0
Replies (0)KP
MJ
Michael J
1 reviews | Active since Jan 2020
7 Jan 2026, 09:02
I've been with Amobia for over 10 years now and they've never disappointed
I've been with Amobia for over 10 years now and they've never disappointed. They are on the ball and they always follow up. Looking forward to a long relationship in internet connectivity.
Helpful (0)
|Replies (0)MJ
Michael J
1 reviews | Active since Jan 2020
7 Jan 2026, 09:02
I've been with Amobia for over 10 years now and they've never disappointed
I've been with Amobia for over 10 years now and they've never disappointed. They are on the ball and they always follow up. Looking forward to a long relationship in internet connectivity.
0
Replies (0)M
BS
Barry S
1 reviews | Active since Jan 2020
21 Nov 2025, 19:05
Appreciation for Outstanding Service by Jamiel Abrahams
I would like to express my appreciation for the excellent service I received from AMOBIA. I was particularly impressed by the help of Jamiel Abrahams. He personally took the initiative to respond to my call and even came home after hours, which is quite far from where I live, to ensure my internet connection was repaired. I am truly amazed and grateful for his professionalism, dedication, and friendly attitude. It is not often that one encounters someone willing to go this far to make sure a client’s issue is resolved. His actions left a significant impression on me. Thank you to Jamiel for such exceptional service.
Helpful (0)
|Replies (0)BS
Barry S
1 reviews | Active since Jan 2020
21 Nov 2025, 19:05
Appreciation for Outstanding Service by Jamiel Abrahams
I would like to express my appreciation for the excellent service I received from AMOBIA. I was particularly impressed by the help of Jamiel Abrahams. He personally took the initiative to respond to my call and even came home after hours, which is quite far from where I live, to ensure my internet connection was repaired. I am truly amazed and grateful for his professionalism, dedication, and friendly attitude. It is not often that one encounters someone willing to go this far to make sure a client’s issue is resolved. His actions left a significant impression on me. Thank you to Jamiel for such exceptional service.
0
Replies (0)