TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Andres Panel & Paint has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Andres Panel & Paint across 14 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
People will always find time to complain, but hardly time to thank people and or companies that stand out and really excel in what they do. These are people and companies that stand out from their competitors. One such person (people) and company is Darren and his Team from Andres Panel and Paint. I would like to take time and thank Darren and his team from Andres Panel and Paint for the professionalism. From the on set, the day when the insurance approved to have my car towed to Andres Panel and Paint. Darren called me and ensured that my car was collected even though it was already late, the car was collected and towed to their premises. Darren called me the next morning and asked me to come in to the panel beater, on arrival I was met with friendliness and immediately I noticed the premises was clean and could already sense the professionalism of the company I am about to deal with for the repair to the car. NB: Now I bought this car brand new in 2008 and it has sentiment value to me. Not only that, I gave the car to my son on his 18th birthday so that he can enjoy the car and be a proud owner of a now semi-collectors vehicle. When the car was bumped, the insurance offered to settle me for the claim, however I refused the settlement and wanted the car repaired. The insurance referred the repair to Andres Panel and Paint. Darren took me through to damages and he assured me that the car will be repaired back to spec and to the state of how the car was prior to the accident. I was nervous and worried to say the least, but Darren's calmness gave me a sense of hope that the repair is in THE HANDS OF PROFFESSINALS...I left and I allowed the process to commence. Now, during the repair I went to look at the progress . Every time I met with Darren he was friendly, he was professional and accommodating and listened to my concerns and request and again assured me that all will be OK. There was a time with something small when I said: "Leave it, no need to fix that it is OK no one will see it" but Darren responded: "No, we have to fix it properly" I left that day being positive that my car is in THE HANDS OF PROFESSINALS. Fast forward, I received a picture from Darren on the status of the car with polishing and QA basically outstanding. I showed my son the picture, he smiled and I said: "Almost back home" I would like to commend Darren and his team from Andres Panel and Paint. These people are not only professional with repairing vehicles, they are your partner and your guide through out the process. I would recommend anyone to use them, really I would. They good in what they doing and when you take time while sitting at their reception, you would notice on their walls that Andres Panel and Paint is approved with all Manufactures. Once again "THANK YOU DARREN, I REALLY APPRECIATE THE PRIDE AND EFFORT YOU GUYS TOOK IN REPAIRING THE CAR. Regards Cameron Theron
1 reviews | Active since Jan 2020
People will always find time to complain, but hardly time to thank people and or companies that stand out and really excel in what they do. These are people and companies that stand out from their competitors. One such person (people) and company is Darren and his Team from Andres Panel and Paint. I would like to take time and thank Darren and his team from Andres Panel and Paint for the professionalism. From the on set, the day when the insurance approved to have my car towed to Andres Panel and Paint. Darren called me and ensured that my car was collected even though it was already late, the car was collected and towed to their premises. Darren called me the next morning and asked me to come in to the panel beater, on arrival I was met with friendliness and immediately I noticed the premises was clean and could already sense the professionalism of the company I am about to deal with for the repair to the car. NB: Now I bought this car brand new in 2008 and it has sentiment value to me. Not only that, I gave the car to my son on his 18th birthday so that he can enjoy the car and be a proud owner of a now semi-collectors vehicle. When the car was bumped, the insurance offered to settle me for the claim, however I refused the settlement and wanted the car repaired. The insurance referred the repair to Andres Panel and Paint. Darren took me through to damages and he assured me that the car will be repaired back to spec and to the state of how the car was prior to the accident. I was nervous and worried to say the least, but Darren's calmness gave me a sense of hope that the repair is in THE HANDS OF PROFFESSINALS...I left and I allowed the process to commence. Now, during the repair I went to look at the progress . Every time I met with Darren he was friendly, he was professional and accommodating and listened to my concerns and request and again assured me that all will be OK. There was a time with something small when I said: "Leave it, no need to fix that it is OK no one will see it" but Darren responded: "No, we have to fix it properly" I left that day being positive that my car is in THE HANDS OF PROFESSINALS. Fast forward, I received a picture from Darren on the status of the car with polishing and QA basically outstanding. I showed my son the picture, he smiled and I said: "Almost back home" I would like to commend Darren and his team from Andres Panel and Paint. These people are not only professional with repairing vehicles, they are your partner and your guide through out the process. I would recommend anyone to use them, really I would. They good in what they doing and when you take time while sitting at their reception, you would notice on their walls that Andres Panel and Paint is approved with all Manufactures. Once again "THANK YOU DARREN, I REALLY APPRECIATE THE PRIDE AND EFFORT YOU GUYS TOOK IN REPAIRING THE CAR. Regards Cameron Theron
1 reviews | Active since Jan 2020
Highly recommend Andre’s panel and paint for panel beating and paint work. Darren and Merusha the owners are so helpful very hands on the team is friendly and kind the quality of work I’ve seen come out is amazing. Our insurance recommended another repair centre to which we requested to move it to Andre’s Panel and Paint because I’ve personally seen the workshop and the work quality. I dropped my wife’s car off this morning just after 09:00, I left shortly after. I have a Fidelity SecureDrive tracking device powered by Amber connect, I can see everything from ignition on and off and movement of the car to when they disconnect the battery and shake the car, I was not even gone 10mins when they started working on the car. Was told within 5-10days the car should be ready if there aren’t other parts required. The courtesy car Darren arrange for me to use is brand new. Thank you Darren, Merusha and team for great service, will always recommend your business.
1 reviews | Active since Jan 2020
Highly recommend Andre’s panel and paint for panel beating and paint work. Darren and Merusha the owners are so helpful very hands on the team is friendly and kind the quality of work I’ve seen come out is amazing. Our insurance recommended another repair centre to which we requested to move it to Andre’s Panel and Paint because I’ve personally seen the workshop and the work quality. I dropped my wife’s car off this morning just after 09:00, I left shortly after. I have a Fidelity SecureDrive tracking device powered by Amber connect, I can see everything from ignition on and off and movement of the car to when they disconnect the battery and shake the car, I was not even gone 10mins when they started working on the car. Was told within 5-10days the car should be ready if there aren’t other parts required. The courtesy car Darren arrange for me to use is brand new. Thank you Darren, Merusha and team for great service, will always recommend your business.
1 reviews | Active since Jan 2020
New owners a very professional. Super job guys- very efficient and attention to detail. Service was friendly and car was repaired to perfection. Couldn't have asked for. Enter service and quality repair. Highly recommended!
1 reviews | Active since Jan 2020
New owners a very professional. Super job guys- very efficient and attention to detail. Service was friendly and car was repaired to perfection. Couldn't have asked for. Enter service and quality repair. Highly recommended!
1 reviews | Active since Jan 2020
Bunch of Scum bags, just spend R27000 on fixing my car after they apparently fixed it. Not even mentioning the inconvenience of the 10 times I had to bring the car back to them. Don’t waist your money or time.
1 reviews | Active since Jan 2020
Highly recommend Andres Panel and Paint. Excellent customer service, on time and very efficient. I was given regular updates which is extremely appreciated. Car was immaculate when collected. Thank you Darren and Team.
1 reviews | Active since Jan 2020
Highly recommend Andres Panel and Paint. Excellent customer service, on time and very efficient. I was given regular updates which is extremely appreciated. Car was immaculate when collected. Thank you Darren and Team.
1 reviews | Active since Jan 2020
Following on from my review on the 3rd of May. After suffering verbal abuse both in person and on this platform I reported the matter to my insurers who sent an assessor to inspect the vehicle. The assessor felt that a very "shoddy repair" had been conducted and Andres was instructed to fix their mess. Another two weeks later I went to collect the vehicle only to discover it was now even worse that the previous attempt. Again the assessor was called in who was still not satisfied with their workmanship. They have now finally managed to complete the job properly. I had to pay in extra eventually to fix an issue they created, and they still charged me an amount which was higher than I was originally quoted. So despite Andre`s claims in his previous reply claiming "Quality work has been done and that is what you have paid for" this was in fact not the case and the only "Shoddy" work on my car was by Andres Panel and Paint. Andre agreed to apologize to me for the way I was treated if I gave them the opportunity to fix their mess. I reluctantly took the car back to them, and as expected no apology was anywhere to be found. I have been without my car for over six weeks and it took them three attempts to get a very small repair done correctly. I personally wont be taking any vehicle near this company even again.
1 reviews | Active since Jan 2020
Following on from my review on the 3rd of May. After suffering verbal abuse both in person and on this platform I reported the matter to my insurers who sent an assessor to inspect the vehicle. The assessor felt that a very "shoddy repair" had been conducted and Andres was instructed to fix their mess. Another two weeks later I went to collect the vehicle only to discover it was now even worse that the previous attempt. Again the assessor was called in who was still not satisfied with their workmanship. They have now finally managed to complete the job properly. I had to pay in extra eventually to fix an issue they created, and they still charged me an amount which was higher than I was originally quoted. So despite Andre`s claims in his previous reply claiming "Quality work has been done and that is what you have paid for" this was in fact not the case and the only "Shoddy" work on my car was by Andres Panel and Paint. Andre agreed to apologize to me for the way I was treated if I gave them the opportunity to fix their mess. I reluctantly took the car back to them, and as expected no apology was anywhere to be found. I have been without my car for over six weeks and it took them three attempts to get a very small repair done correctly. I personally wont be taking any vehicle near this company even again.
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