AM
Apartheid Museum
Unclaimed Business
AM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mahali M
1 reviews | Active since Jan 2020
14 Jun 2024, 19:47
Denied access to bathrooms at the Apartheid museum
We went to Gold Reef city today(14th June 2024).Our transport was parked near the Apartheid Museum.Around 15:00 I decided to go back to the bus because I was not feeling well(diarrhoea). When I got to the bus I really needed to use the bathroom but to my surprise I was not allowed to use bathrooms at the museum.The security guard told me to go back to Goldreef city regardless the fact that I needed to use that bathroom asap before I mess my pants.I went to the security guard at Goldreef City's entrance trying to explain my problem and that I could not go back inside because the bathrooms are too far.She also refused to assist.I even had to go to the nearest garage to ask for the bathroom.Because of that experience I don't think I will ever go back to that place,and the security guards have absolutely no idea about customer service and exceeding customers ' expectations.As well as the cashiers/receptionists at the museum.And it does not make sense to me,why do we still have places where people are denied access with lame excuses after 30yrs of democracy.
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Mahali M
1 reviews | Active since Jan 2020
14 Jun 2024, 19:47
Denied access to bathrooms at the Apartheid museum
We went to Gold Reef city today(14th June 2024).Our transport was parked near the Apartheid Museum.Around 15:00 I decided to go back to the bus because I was not feeling well(diarrhoea). When I got to the bus I really needed to use the bathroom but to my surprise I was not allowed to use bathrooms at the museum.The security guard told me to go back to Goldreef city regardless the fact that I needed to use that bathroom asap before I mess my pants.I went to the security guard at Goldreef City's entrance trying to explain my problem and that I could not go back inside because the bathrooms are too far.She also refused to assist.I even had to go to the nearest garage to ask for the bathroom.Because of that experience I don't think I will ever go back to that place,and the security guards have absolutely no idea about customer service and exceeding customers ' expectations.As well as the cashiers/receptionists at the museum.And it does not make sense to me,why do we still have places where people are denied access with lame excuses after 30yrs of democracy.
0
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Elizabeth B
1 reviews | Active since Jan 2020
6 Jun 2024, 10:14
powerful and moving insight into South Africa's history
It was amazing! An educational and emotional experience that leaves a lasting impact.The exhibits are well-curated, using multimedia to tell the story of apartheid in thought provoking way.
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Elizabeth B
1 reviews | Active since Jan 2020
6 Jun 2024, 10:14
powerful and moving insight into South Africa's history
It was amazing! An educational and emotional experience that leaves a lasting impact.The exhibits are well-curated, using multimedia to tell the story of apartheid in thought provoking way.
0
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Cassy T
1 reviews | Active since Jan 2020
28 Jan 2023, 14:39
A solid museum to visit, but there was too much to infer.
I last visited the museum a long time ago. There has been a change in fashion. The ladies in the different house were helpful and knowledgeable and there were few visitors so we could ask lots of questions. Nothing was labelled as to its origin, paintings had nothing to say who they were of, what their connection was to the house etc. Yet there were accession numbers scattered around and clearly visible.
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Cassy T
1 reviews | Active since Jan 2020
28 Jan 2023, 14:39
A solid museum to visit, but there was too much to infer.
I last visited the museum a long time ago. There has been a change in fashion. The ladies in the different house were helpful and knowledgeable and there were few visitors so we could ask lots of questions. Nothing was labelled as to its origin, paintings had nothing to say who they were of, what their connection was to the house etc. Yet there were accession numbers scattered around and clearly visible.
0
Replies (0)QL
Qiana L
1 reviews | Active since Jan 2020
6 Jan 2023, 10:46
An amazingly curated museum that could use just one improvement...
One of the top 20 best curated Museum focusing particularly on the horrific atrocities of the Apartheid Era in South Africa. A mix of video clips, audio clips, print articles & real artifacts to depict the narrative in chronological order for your convenience. Wheelchair friendly spaces. A restaurant for you to take a break & have coffee with a sandwich or slice of cake. The museum shop has loads of of books, apparel & souvenirs to purchase. The only thing that I wish they would add are the atrocities committed by the ANC after the fact which have further divided the nation. Apartheid may have ended, but the separation of people based on class and race is very much encouraged by the ANC because of its racism and hatred of white and coloured peoples. They are in many ways worse than the apartheid regime, but no one seems to want to admit that.
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Qiana L
1 reviews | Active since Jan 2020
6 Jan 2023, 10:46
An amazingly curated museum that could use just one improvement...
One of the top 20 best curated Museum focusing particularly on the horrific atrocities of the Apartheid Era in South Africa. A mix of video clips, audio clips, print articles & real artifacts to depict the narrative in chronological order for your convenience. Wheelchair friendly spaces. A restaurant for you to take a break & have coffee with a sandwich or slice of cake. The museum shop has loads of of books, apparel & souvenirs to purchase. The only thing that I wish they would add are the atrocities committed by the ANC after the fact which have further divided the nation. Apartheid may have ended, but the separation of people based on class and race is very much encouraged by the ANC because of its racism and hatred of white and coloured peoples. They are in many ways worse than the apartheid regime, but no one seems to want to admit that.
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Replies (0)SC
SG C
1 reviews | Active since Jan 2020
29 Nov 2022, 19:52
Amazing & Educational Experience
The museum is very well done and artistic too. Great transition through the history of South Africa. I did this on a day Joburg tour, 2 hours is sufficient to see everything and read the details on each exhibit. Goes well with visiting Soweto too, the township that is a key example of the segregation, separation laws, and explains the racism during the apartheid regime. Temporary exhibits on Mandela and Archbishop Desmond Tutu are really wonderful right now. No pictures are to be taken inside. The museum itself is situated right next to the Gold Reef Casino, in case you also want to visit a casino and amu*****t park. Also something to note is that the museum is open for only 5 days a week now, so check the schedule before planning to visit. A truly educational and informative experience for both young and old alike. Highly recommended.
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SG C
1 reviews | Active since Jan 2020
29 Nov 2022, 19:52
Amazing & Educational Experience
The museum is very well done and artistic too. Great transition through the history of South Africa. I did this on a day Joburg tour, 2 hours is sufficient to see everything and read the details on each exhibit. Goes well with visiting Soweto too, the township that is a key example of the segregation, separation laws, and explains the racism during the apartheid regime. Temporary exhibits on Mandela and Archbishop Desmond Tutu are really wonderful right now. No pictures are to be taken inside. The museum itself is situated right next to the Gold Reef Casino, in case you also want to visit a casino and amu*****t park. Also something to note is that the museum is open for only 5 days a week now, so check the schedule before planning to visit. A truly educational and informative experience for both young and old alike. Highly recommended.
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SM
Sydney M
1 reviews | Active since Jan 2020
19 Feb 2018, 15:11
Failed to explain how the museum operates
Livhuwan gave me a bad stinking attitude when she could've easily explained to me how the museum operates. Well I was on tour with a lady from America and I was supposed to be her guide through the museum bit Livhuwan made me pay when she could've just said if you are a driver or a tour guide you don't have to pay. But she made me pay. She gave me attitude and made me a fool in front of all the tours that were there. She looked down on me as if I'm not a South African. She didn't even have a name tag batch on. I saw her name on the receipt number 151. I was humiliated, she deliberately embarrassed me. I am not happy as this was my second time at the museum and the first time I didn't pay. Why why why did she act like as if she didn't do any customer service. My American tourist was also embarrassed and our tour around the museum wasn't great at all because Livhuwan spoiled everything. She's a bad apple that spoils the punch...
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Sydney M
1 reviews | Active since Jan 2020
19 Feb 2018, 15:11
Failed to explain how the museum operates
Livhuwan gave me a bad stinking attitude when she could've easily explained to me how the museum operates. Well I was on tour with a lady from America and I was supposed to be her guide through the museum bit Livhuwan made me pay when she could've just said if you are a driver or a tour guide you don't have to pay. But she made me pay. She gave me attitude and made me a fool in front of all the tours that were there. She looked down on me as if I'm not a South African. She didn't even have a name tag batch on. I saw her name on the receipt number 151. I was humiliated, she deliberately embarrassed me. I am not happy as this was my second time at the museum and the first time I didn't pay. Why why why did she act like as if she didn't do any customer service. My American tourist was also embarrassed and our tour around the museum wasn't great at all because Livhuwan spoiled everything. She's a bad apple that spoils the punch...
0
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