AP
Appliance Parts Online
Unclaimed Business
AP
Appliance Parts Online
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-34
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Appliance Parts Online
Appliance Parts Online has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Appliance Parts Online across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thembisile M
1 reviews | Active since Jan 2020
26 Jan 2026, 10:23
Rude cosultant
I called to check if they are selling Filter Mesh for Samsung Machine. The consultant that answered the phone was extremely rude and used the #F# word immediately after after picking up my call.
Helpful (0)
|Replies (0)TM
Thembisile M
1 reviews | Active since Jan 2020
26 Jan 2026, 10:23
Rude cosultant
I called to check if they are selling Filter Mesh for Samsung Machine. The consultant that answered the phone was extremely rude and used the #F# word immediately after after picking up my call.
0
Replies (0)AH
Annie H
1 reviews | Active since Jan 2020
15 Nov 2025, 10:06
Extremely Rude Sales Consultant
I reached out to Appliance Parts Online in order to enquire on if they sold Bosch parts. I received a very rude voice note from a consultant, asking me how can they know what I’m looking for if I haven’t given them any details but I was simply asking if they stock Bosch parts. This consultant was extremely rude to me as a first time customer just enquiring. When I provided them with my part details, I was ignored and they never got back to me. How can this company talk to potential clients this way? Shocking and sad. I would not recommend this
Helpful (0)
|Replies (0)AH
Annie H
1 reviews | Active since Jan 2020
15 Nov 2025, 10:06
Extremely Rude Sales Consultant
I reached out to Appliance Parts Online in order to enquire on if they sold Bosch parts. I received a very rude voice note from a consultant, asking me how can they know what I’m looking for if I haven’t given them any details but I was simply asking if they stock Bosch parts. This consultant was extremely rude to me as a first time customer just enquiring. When I provided them with my part details, I was ignored and they never got back to me. How can this company talk to potential clients this way? Shocking and sad. I would not recommend this
0
Replies (0)LD
Leon D
1 reviews | Active since Jan 2020
17 Jul 2025, 04:20
Poor service from Smeg Service Provider r
Phillip from Appliance Parts, made an appointment to come out to fix our dish washer. He never pitched and since them, he the did not answer any messages. Thank goodness he did not attempt to fix my dish washer.
Helpful (0)
|Replies (0)LD
Leon D
1 reviews | Active since Jan 2020
17 Jul 2025, 04:20
Poor service from Smeg Service Provider r
Phillip from Appliance Parts, made an appointment to come out to fix our dish washer. He never pitched and since them, he the did not answer any messages. Thank goodness he did not attempt to fix my dish washer.
0
Replies (0)CvdM
Carel van der Merwe
1 reviews | Active since Jan 2020
19 May 2025, 14:37
5 Stars to Appliance Parts Online
Received very friendly, fast and efficient service from Phillip. Keep up the good work.
Helpful (0)
|Replies (0)CvdM
Carel van der Merwe
1 reviews | Active since Jan 2020
19 May 2025, 14:37
5 Stars to Appliance Parts Online
Received very friendly, fast and efficient service from Phillip. Keep up the good work.
0
Replies (0)GV
Gerald V
1 reviews | Active since Jan 2020
5 Feb 2025, 07:54
Great service X100
It has been an amazing experience dealing with this company, I ordered spares for my washing machine, it was dispatched and delivered in record time , this was not where the magic ended I was contacted by them to insure that the correct parts for the defect was ordered and then they suggested to me that replacing the drain pump would be beneficial and included it in my order free of charge. Service unheard of , thanks Appliance parts sa (https://appliancepartssa.co.za/)
Helpful (0)
|Replies (0)GV
Gerald V
1 reviews | Active since Jan 2020
5 Feb 2025, 07:54
Great service X100
It has been an amazing experience dealing with this company, I ordered spares for my washing machine, it was dispatched and delivered in record time , this was not where the magic ended I was contacted by them to insure that the correct parts for the defect was ordered and then they suggested to me that replacing the drain pump would be beneficial and included it in my order free of charge. Service unheard of , thanks Appliance parts sa (https://appliancepartssa.co.za/)
0
Replies (0)JR
Johnathan R
1 reviews | Active since Jan 2020
18 Apr 2024, 09:56
Prices
The service provided by this company is excellent, there is communication throughout the process and quick delivery. In addition the prices compared to well established business are much cheaper and the product are of the highest standards.
Helpful (0)
|Replies (0)JR
Johnathan R
1 reviews | Active since Jan 2020
18 Apr 2024, 09:56
Prices
The service provided by this company is excellent, there is communication throughout the process and quick delivery. In addition the prices compared to well established business are much cheaper and the product are of the highest standards.
0
Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
10 Apr 2024, 16:45
Absolutely great service!!
I want to give Phill from Appliance Parts Online a huge shoutout! What a pleasant guy to deal with! Being the owner of the company, he is so knowledgeable and knows exactly what to do when it comes to parts and repairs! Keep up the excellent work, you will go a very long way! My appliance was sorted in less than 24 hours, all thanks to you! To everybody out there, this is a company you can trust! And boy do they know what they are doing! Wonderful service!!! A++++
Helpful (0)
|Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
10 Apr 2024, 16:45
Absolutely great service!!
I want to give Phill from Appliance Parts Online a huge shoutout! What a pleasant guy to deal with! Being the owner of the company, he is so knowledgeable and knows exactly what to do when it comes to parts and repairs! Keep up the excellent work, you will go a very long way! My appliance was sorted in less than 24 hours, all thanks to you! To everybody out there, this is a company you can trust! And boy do they know what they are doing! Wonderful service!!! A++++
0
Replies (0)WB
Wynand B
1 reviews | Active since Jan 2020
2 Jul 2021, 12:39
Appliance parts online
Contacted them and asked to give a me a quote on a washing machine. After a month of no contact, he told me that was not important enough as i only wanted a quote and wrote me off as a customer who did want or need his help in the future. Rude and very unlikely to ever use!
Helpful (0)
|Replies (0)WB
Wynand B
1 reviews | Active since Jan 2020
2 Jul 2021, 12:39
Appliance parts online
Contacted them and asked to give a me a quote on a washing machine. After a month of no contact, he told me that was not important enough as i only wanted a quote and wrote me off as a customer who did want or need his help in the future. Rude and very unlikely to ever use!
0
Replies (0)