JR
Johnathan R
Active since Mar 2012
9
Reviews
0
Industries
Reviews
9 reviews13 months ago
No response
Several emails no response, require the COC and the SSEG documents, emails sent to Sarina Strauss (sarina.strauss@glint.co.za) with no response. Unsure who can assist as there are several companies i have dealt with Hohm energy, Glint (debit order), Solar Advice, Solar and Sun or G Force Energy.
0 replies
18 months ago
BAD SERVICE
The Cartrack device in the vehicle in draining the car's battery, which was discovered on the 16 Oct'24, as the car battery was drained whereby the car would not start. Took the battery to a battery centre and it was discovered the battery had a dead cell and needed to be replaced. The technician did a test on the vehicle and advised that there was something draining the battery. The technician advised that I take the car to an auto electrician to perform a diagnostic. I took the vehicle to an auto electrician and after consulting we realised that the it could be the Cartrack device. Prior taking the car I had to replace the battery, due to the dead cell and was required to take the car back to the battery centre to test the vehicle within seven (7) days to ensure I received a warranty. A call was made to Cartrack, whereby during the call it I was informed the device is indeed draining the battery. I opted for the device to be replaced and would sign a new contract. Installation and the removal of old device was scheduled for 19 Oct'24, which was not honoured, made several calls with Cartrack with no one able to provide a definitive answer as to when the device would be installed and removed. I called several times and requested a manager to contact me to no avail. During the multiple calls, out of frustration, I informed the call centre agent that I no longer want their service and they should remove the old device as it is draining the battery. In respect of the aforementioned, I have missed the seven (7) day deadline with the battery centre and therefore have forfeited the warranty on the battery. The call centre agents are unable to escalate or refuse to engage their management. I request that all contracts be cancelled and the old device be removed from the car as it will result in damage to the new battery.
53 replies
24 months ago
Prices
The service provided by this company is excellent, there is communication throughout the process and quick delivery. In addition the prices compared to well established business are much cheaper and the product are of the highest standards.
0 replies
32 months ago
Cancellation of order
Order on Takealot, Order no. #134309226, 13 Aug'23, constant checking on APP, today, 22 Aug'23, noted order cancelled, no communication from takealot. I called takealot to enquire the reason only to told no stock, why would takealot advertise items on APP if there is not stock, I would have sought the item elsewhere. Requested a refund, however have to wait 7 days, yet when purchasing takealot deduct immediately, really frustrating as now have to wait and additional 7 days then only will I be able to purchase the item some where else.
0 replies
39 months ago
Bank fees
I am unable to obtain statements older than 180 days on either the app or online banking. Request a statement and had to pay a fee of R46. Called the bank and the 08 February 2023, as my beneficiaries were no longer reflecting as my card was lost and used fraudulently 2 weeks ago, call centre agent was unable to assist and informed me that I need to go into bank as they unable to assist telephonically. Went to the bank and it was a matter of activating the correct profile on the app, I wasted time going to the bank whereas I could have been assisted telephonically. In addition, whilst putting my pin on the app to activate the profile, the pin was not being accepted, the bank consultant informed me that I have to pay R11 to reset pin. After proving my pin was correct, it was noted the bank consultant put the wrong bank card number. In addition, you pay a fee to be a rewards member, which other bank charges for the service? Dear peeps, kindly move to either Capitec or FNB, they allow all the aforementioned without paying any additional fee except for banking charges a communicated in advance. I will soon be closing my Standard bank Account, good riddance to an exploiting bank.
168 replies
51 months ago
Telkom Direct Wonderboom pathetic service
Had issued with Sim following error message "not registered network", sought assistance at the Telkom Direct Wonderboom store, Vivian Moloi provided assistance by doing a sim swap, the new sim was only activated several hours later. Vivian Moloi, very rude and arrogant, deleted my number from the network, prior the sim swap, as a result all data and airtime deleted. Contact the store today, 07 Feb'22, spoke Pricilla she worst then Vivian in providing assistance. Will submit an official complaint to ICASA.
0 replies
53 months ago
Excellent service
Procured items online at Makro, however due to unavailability of stock at the warehouse, this order could not be delivered within the stipulated timeframe. I contacted the Makro's national call centre, whereby the delivery was changes to store collection. I contact the Wonderboom store and spoke to the store manager, namely Mask Bouwer, he bagged all the items and I was able to to collect it later that day, I want to extend by appreciated for the excellent service provided by the store manager.
106 replies
83 months ago
Busisiwe Manana
Thank you Busisiwe Manana for the excellent service, your timely response and the manner you addressed my claim is beyond my expectations, MiWay should be proud to have you as an employee and with service like this I will ensure to be client of MiWay for many years. You even went the extra mile in assisting me getting my memories (i.e. pics and videos) from my damaged device.
56 replies
Review Distribution
5 Star
4 (44.44444444444444%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (55.55555555555556%)