

Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Auto Platinum delivers a consistently praised car buying experience, with customers frequently naming individual sales consultants such as Alton, Simon, and Etienne for their patience, honesty, and professionalism. Staff Professionalism (4.6) and Sales & Purchase Experience (4.5) are standout strengths. Communication & Aftercare (4.4) also performs well, though limited data on Vehicle Quality & Reliability and Service, Repairs & Maintenance prevents a complete picture.
Replied to 67% of negative reviews
Reply time on negative reviews: 5 hours 18 min
TrustIndex
0
Ranking
#27
in Car Dealerships
Avg Reply
19h 15m
NPS Score
81
Recommended: Very Likely
Replied to 67% of negative reviews
Reply time on negative reviews: 5 hours 18 min
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Thank you Ettienne for going over and above to get me approved. It is greatly appreciated.
1 reviews | Active since Jan 2020
Thank you Ettienne for going over and above to get me approved. It is greatly appreciated.
1 reviews | Active since Jan 2020
Thanks Mr horn for my polo I will enjoy it
1 reviews | Active since Jan 2020
Thanks Mr horn for my polo I will enjoy it
1 reviews | Active since Jan 2020
I bought a second hand Hyundai H100 from Platinum Auto on 17 Feb 2026. Simon from Platinum Auto assisted me. I did extensive research on the specific vehicle that I bought and everything checked out. Service & Accident history, police report, ect. Everything was in order. Excellent service from Simon, very happy with the deal I got.
1 reviews | Active since Jan 2020
I bought a second hand Hyundai H100 from Platinum Auto on 17 Feb 2026. Simon from Platinum Auto assisted me. I did extensive research on the specific vehicle that I bought and everything checked out. Service & Accident history, police report, ect. Everything was in order. Excellent service from Simon, very happy with the deal I got.
Based on recent customer reviews, Auto Platinum delivers a consistently praised car buying experience, with customers frequently naming individual sales consultants such as Alton, Simon, and Etienne for their patience, honesty, and professionalism. Staff Professionalism (4.6) and Sales & Purchase Experience (4.5) are standout strengths. Communication & Aftercare (4.4) also performs well, though limited data on Vehicle Quality & Reliability and Service, Repairs & Maintenance prevents a complete picture.
Auto Platinum's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers consistently name Alton, Simon, and Etienne as patient, friendly, honest, and professional. Repeat buyers credit specific staff for creating trust and making purchases stress-free over multiple transactions.
The most common complaint about Auto Platinum, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Insufficient review data to score this theme. One customer reported discovering multiple problems within one day of purchase, but the sample is too small to draw conclusions.
Auto Platinum has a TrustIndex of 0 out of 10 on Hellopeter, based on 81 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 5 hours 18 min. Hellopeter has tracked Auto Platinum across 529 total reviews. How is the TrustIndex calculated? →
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