NC
News cafe Sandton
Unclaimed Business
NC
News cafe Sandton
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About News cafe Sandton
News cafe Sandton has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked News cafe Sandton across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHN
Heart N
1 reviews | Active since Jan 2020
31 Jan 2026, 11:52
Bad service and attitude
We just got to news cafe with my friend and they didn’t even care to assist, the waitress doesn’t greet she just put the menus with at attitude and left us waiting for a long time. We then decided to leave because no one even cared to assist for about 20min
Helpful (0)
|Replies (0)HN
Heart N
1 reviews | Active since Jan 2020
31 Jan 2026, 11:52
Bad service and attitude
We just got to news cafe with my friend and they didn’t even care to assist, the waitress doesn’t greet she just put the menus with at attitude and left us waiting for a long time. We then decided to leave because no one even cared to assist for about 20min
0
Replies (0)DO
TM
Tebello M
1 reviews | Active since Jan 2020
9 Nov 2025, 19:18
Unhappy customer
The experience was satisfactory, but I was surprised when the waiter informed us that tipping was mandatory. As a customer, I understand the importance of voluntarily tipping service staff. However, being compelled to tip and threatened with restricted exit by bouncers if a tip was not provided significantly detracted from the overall experience. Consequently, I do not anticipate returning to this establishment, primarily due to the service encounter.
Helpful (0)
|Replies (0)TM
Tebello M
1 reviews | Active since Jan 2020
9 Nov 2025, 19:18
Unhappy customer
The experience was satisfactory, but I was surprised when the waiter informed us that tipping was mandatory. As a customer, I understand the importance of voluntarily tipping service staff. However, being compelled to tip and threatened with restricted exit by bouncers if a tip was not provided significantly detracted from the overall experience. Consequently, I do not anticipate returning to this establishment, primarily due to the service encounter.
0
Replies (0)BX
Bonga X
1 reviews | Active since Jan 2020
12 Nov 2024, 16:00
Bad customer services in Newscafe Sandton 140 West street
I am deeply disappointed with the manner in which the staff at your Newscafe location on Sandton West Street treat customers. My experience yesterday was particularly troubling. After enduring a lengthy wait in line, I was informed by the first waitress that there was no seating available. However, she offered to accommodate me at the bar. I acknowledged the situation and assured her that I would move to a regular seating area once it became available, as I prefer to dine comfortably. Upon arriving at the bar, I placed my order and, while waiting, noticed that a table had opened up on the floor. I informed a nearby patron that they should alert the staff who took my order about my move to a more comfortable seating arrangement. It is important to note that I do not consume alcohol. Shortly after relocating, I was called back to the bar, where I was reprimanded by the bartender and his associate for moving. I explained that the bar seating was uncomfortable for me, particularly due to the height of the chairs, and that I had simply sought a more suitable place to sit. To my astonishment, the bartender and his friend canceled my order. Is it truly unacceptable for me to choose a more comfortable dining option? Would my decision to sit at a regular table rather than in tall, uncomfortable bar chairs somehow diminish the profitability of your establishment? I have never felt so disrespected. I sincerely hope that Newscafe considers opening a branch in Randburg, as we were very satisfied with the previous location there. It is disheartening to feel neglected and disrespected in our own community.
Helpful (0)
|Replies (0)BX
Bonga X
1 reviews | Active since Jan 2020
12 Nov 2024, 16:00
Bad customer services in Newscafe Sandton 140 West street
I am deeply disappointed with the manner in which the staff at your Newscafe location on Sandton West Street treat customers. My experience yesterday was particularly troubling. After enduring a lengthy wait in line, I was informed by the first waitress that there was no seating available. However, she offered to accommodate me at the bar. I acknowledged the situation and assured her that I would move to a regular seating area once it became available, as I prefer to dine comfortably. Upon arriving at the bar, I placed my order and, while waiting, noticed that a table had opened up on the floor. I informed a nearby patron that they should alert the staff who took my order about my move to a more comfortable seating arrangement. It is important to note that I do not consume alcohol. Shortly after relocating, I was called back to the bar, where I was reprimanded by the bartender and his associate for moving. I explained that the bar seating was uncomfortable for me, particularly due to the height of the chairs, and that I had simply sought a more suitable place to sit. To my astonishment, the bartender and his friend canceled my order. Is it truly unacceptable for me to choose a more comfortable dining option? Would my decision to sit at a regular table rather than in tall, uncomfortable bar chairs somehow diminish the profitability of your establishment? I have never felt so disrespected. I sincerely hope that Newscafe considers opening a branch in Randburg, as we were very satisfied with the previous location there. It is disheartening to feel neglected and disrespected in our own community.
0
Replies (0)