BA
Bake a ton
Unclaimed Business
BA
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNZ
Nerissa Z
1 reviews | Active since Jan 2020
10 Jan 2025, 07:04
Bad first expierence as a new customer
One item was missing from my order last December and that item was never sent to me even after I called them minutes after receiving my order. I didn't make a big fuss over it and told them to either send me that missing item the next time they're delivering in my area or to give me a coupon for the value of that missing item and neither was done. Communication isn't the best. My first order was also delivered late and the items I needed were urgently needed. Again, I didn't make a huge deal over, this despite the inconvenience. I sent them a WhatsApp message on the 19th of December and my message is still unanswered up till now. I don't think I'll buy my baking supplies from them again for the above reasons.
Helpful (0)
|Replies (0)NZ
Nerissa Z
1 reviews | Active since Jan 2020
10 Jan 2025, 07:04
Bad first expierence as a new customer
One item was missing from my order last December and that item was never sent to me even after I called them minutes after receiving my order. I didn't make a big fuss over it and told them to either send me that missing item the next time they're delivering in my area or to give me a coupon for the value of that missing item and neither was done. Communication isn't the best. My first order was also delivered late and the items I needed were urgently needed. Again, I didn't make a huge deal over, this despite the inconvenience. I sent them a WhatsApp message on the 19th of December and my message is still unanswered up till now. I don't think I'll buy my baking supplies from them again for the above reasons.
0
Replies (0)JA
Jeremy A
1 reviews | Active since Jan 2020
12 Nov 2022, 11:55
Misquoted pricing not honoured. Staff glued to chair
Shocked and disappointed with your store. Was in from Empangeni. Drove all that way... smh. I came in. I asked Gloria your manager for a price on an item. She sat on her podium in front of her screen and gave me a price. I went to the till to pay, only to be told the price is different. I was told by Gloria if I'm not happy, there's nothing she can do as she just gave a price. Shocking. I told her I would go to social media, to which she responded, do as you like....
Helpful (0)
|Replies (0)JA
Jeremy A
1 reviews | Active since Jan 2020
12 Nov 2022, 11:55
Misquoted pricing not honoured. Staff glued to chair
Shocked and disappointed with your store. Was in from Empangeni. Drove all that way... smh. I came in. I asked Gloria your manager for a price on an item. She sat on her podium in front of her screen and gave me a price. I went to the till to pay, only to be told the price is different. I was told by Gloria if I'm not happy, there's nothing she can do as she just gave a price. Shocking. I told her I would go to social media, to which she responded, do as you like....
0
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