BW
Bed World
Claimed Business
BW
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|3 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Bed World
Bed World has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Bed World across 47 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAZ
CL
Cherie L
1 reviews | Active since Jan 2020
7 Aug 2025, 07:12
!! Would give 10 stars if I could!!
Purchased the Hospitality Foam 120 Queen. Can't say more good things about the experience with Bedworld (Edenvale store). Buying a bed is not just an impulse buy, a decision you will have to be happy with for a least a few years. We did so much researchbwith review and product comparisons. The great prices and superior products lead to the Bedworld site, and the need to actually see and feel the different mattress options we went to the store in Edenvale. Phenomenal service Dennis in store and a seamless process from payment to delivery. And the best part is we have a bed that is beyond comfortable. Thank you Dennis and Joyce, you have a customer for life.
Helpful (0)
|Replies (0)CL
Cherie L
1 reviews | Active since Jan 2020
7 Aug 2025, 07:12
!! Would give 10 stars if I could!!
Purchased the Hospitality Foam 120 Queen. Can't say more good things about the experience with Bedworld (Edenvale store). Buying a bed is not just an impulse buy, a decision you will have to be happy with for a least a few years. We did so much researchbwith review and product comparisons. The great prices and superior products lead to the Bedworld site, and the need to actually see and feel the different mattress options we went to the store in Edenvale. Phenomenal service Dennis in store and a seamless process from payment to delivery. And the best part is we have a bed that is beyond comfortable. Thank you Dennis and Joyce, you have a customer for life.
0
Replies (0)SD
Siphosethu D
1 reviews | Active since Jan 2020
31 Jul 2025, 15:58
Excellent Service From Joyce
I have received excellent service from them. I was speaking to Joyce, our queen bed struggled to go up the stairs and they assisted us by providing two bases that were cut in half for easy access, just wonderful fast feedback and communication. Truly grateful for their support after making the purchase.
Helpful (0)
|Replies (0)SD
Siphosethu D
1 reviews | Active since Jan 2020
31 Jul 2025, 15:58
Excellent Service From Joyce
I have received excellent service from them. I was speaking to Joyce, our queen bed struggled to go up the stairs and they assisted us by providing two bases that were cut in half for easy access, just wonderful fast feedback and communication. Truly grateful for their support after making the purchase.
0
Replies (0)AP
Alicia P
1 reviews | Active since Jan 2020
13 Mar 2025, 18:30
Amazing service from Joyce at Bed World
Dealt with Joyce and had the most brilliant customer experience. We were moving house and she was available to chat to me and ensured that our beds were delivered to our new home on the day we moved in which made everything a little less stressful. She held my hand from start to finish and I am grateful. Not many businesses care this much these days. Thanks so much Joyce 🙏🏽
Helpful (0)
|Replies (0)AP
Alicia P
1 reviews | Active since Jan 2020
13 Mar 2025, 18:30
Amazing service from Joyce at Bed World
Dealt with Joyce and had the most brilliant customer experience. We were moving house and she was available to chat to me and ensured that our beds were delivered to our new home on the day we moved in which made everything a little less stressful. She held my hand from start to finish and I am grateful. Not many businesses care this much these days. Thanks so much Joyce 🙏🏽
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Replies (0)tH
JN
Jenny N
1 reviews | Active since Jan 2020
27 Sept 2024, 13:21
Outstanding Service
I had the pleasure of dealing with Joyce Hughes from BedWorld Online when purchasing a bed online. I had the most amazing and competent customer service, not to mention that Joyce went out of her way to make inquiries and provide prompt feedback. the purchase was done on the morning of 20/09/2024 and to my surprise i took delivery that afternoon. Now wouldnt u call that brilliant service?
Helpful (0)
|Replies (0)JN
Jenny N
1 reviews | Active since Jan 2020
27 Sept 2024, 13:21
Outstanding Service
I had the pleasure of dealing with Joyce Hughes from BedWorld Online when purchasing a bed online. I had the most amazing and competent customer service, not to mention that Joyce went out of her way to make inquiries and provide prompt feedback. the purchase was done on the morning of 20/09/2024 and to my surprise i took delivery that afternoon. Now wouldnt u call that brilliant service?
0
Replies (0)YB
Yolande B
1 reviews | Active since Jan 2020
1 Aug 2024, 12:41
BEDWORLD EDENVALE IS THE BEST
I was looking to buy a base set, from the time I've entered Bed World in Edenvale the owner was very helpful. I've made an EFT on 30 July and my base set wat delivered on 31 July 2024 with no hassles. Keep up the customer service that you are rendering, you really made my experience the best ever!!!
Helpful (0)
|Replies (0)YB
Yolande B
1 reviews | Active since Jan 2020
1 Aug 2024, 12:41
BEDWORLD EDENVALE IS THE BEST
I was looking to buy a base set, from the time I've entered Bed World in Edenvale the owner was very helpful. I've made an EFT on 30 July and my base set wat delivered on 31 July 2024 with no hassles. Keep up the customer service that you are rendering, you really made my experience the best ever!!!
0
Replies (0)LK
Lorraine K
1 reviews | Active since Jan 2020
5 Jul 2024, 04:51
Mattress collapsed.
Absolutely shocking service from the Randburg branch. Three quarter bed that cost almost R4000 collapsed and after sending a team to inspect it last Saturday, no communication whatsoever. They fired the staff member who was supposed to be assisting me. Rude attitude too. No after sales service whatsover.
Helpful (0)
|Replies (0)LK
Lorraine K
1 reviews | Active since Jan 2020
5 Jul 2024, 04:51
Mattress collapsed.
Absolutely shocking service from the Randburg branch. Three quarter bed that cost almost R4000 collapsed and after sending a team to inspect it last Saturday, no communication whatsoever. They fired the staff member who was supposed to be assisting me. Rude attitude too. No after sales service whatsover.
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Replies (0)