Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi .... I was at your beauty spa today ( the late birthday gift from my friend Stacey) I must commend you on the place and your staffs work ethic. Our massages and facials were amazing and we felt very relaxed in such a quiet environment. Our mani & pedi's was absolute stunning and the colour that your staff helped us pick was beautiful. We were really impressed with the place and the staff and would love to come back I hope you appreciate the feedback.
1 reviews | Active since Jan 2020
Hi .... I was at your beauty spa today ( the late birthday gift from my friend Stacey) I must commend you on the place and your staffs work ethic. Our massages and facials were amazing and we felt very relaxed in such a quiet environment. Our mani & pedi's was absolute stunning and the colour that your staff helped us pick was beautiful. We were really impressed with the place and the staff and would love to come back I hope you appreciate the feedback.
1 reviews | Active since Jan 2020
I recently visited the Bella vie laser lipo for a half a day spa treatment. I walked into the spa highly stressed and after my treatments I left feeling rejunavated and relaxed. Staff were welcoming and friendly and their treatments were of a high standard. It's definitely worth more than what I paid for it. In today's economy were money has little value , this rare gem offers so much more at a fraction of the cost compared to other spas that I have frequented. Thank you management and staff of Bella vie laser lipo.
1 reviews | Active since Jan 2020
I recently visited the Bella vie laser lipo for a half a day spa treatment. I walked into the spa highly stressed and after my treatments I left feeling rejunavated and relaxed. Staff were welcoming and friendly and their treatments were of a high standard. It's definitely worth more than what I paid for it. In today's economy were money has little value , this rare gem offers so much more at a fraction of the cost compared to other spas that I have frequented. Thank you management and staff of Bella vie laser lipo.
1 reviews | Active since Jan 2020
Hi guys, i would like to share my experience as i dont often get great service. I took my mum to Bella vie laser lipo, last week and my mum has never been to a spa before and was so sceptical . When we arrived we were offered juice or tea , coffee and we're given a ****in. It was a good start. The staff and spa manager was so welcoming and friendly. I could see my mum instantly felt relaxed. The music was very calming and a lovely spa. The massages were great it's exactly what we needed , never had exfoliation before so that was pleasantly surprising. Everything was great. The paraffin wax felt weird at first but fElton great afterwards. The staff were so good, efficient and very entertaining. They kept asking us if we were comfortable and if we needed anything. My mum was so relaxed and happy. Great job ladies We will definitely be back...thank you
1 reviews | Active since Jan 2020
Hi guys, i would like to share my experience as i dont often get great service. I took my mum to Bella vie laser lipo, last week and my mum has never been to a spa before and was so sceptical . When we arrived we were offered juice or tea , coffee and we're given a ****in. It was a good start. The staff and spa manager was so welcoming and friendly. I could see my mum instantly felt relaxed. The music was very calming and a lovely spa. The massages were great it's exactly what we needed , never had exfoliation before so that was pleasantly surprising. Everything was great. The paraffin wax felt weird at first but fElton great afterwards. The staff were so good, efficient and very entertaining. They kept asking us if we were comfortable and if we needed anything. My mum was so relaxed and happy. Great job ladies We will definitely be back...thank you
1 reviews | Active since Jan 2020
Bought a voucher on daddy's deal for Bella Vie Laser Lipo. I have been to a lot of Spas however the service my gf and I received was amazing. The staff Nobuhle and noz were awesome. They were friendly , accomodating and so meticulous with their service. We had the most relaxing 3 and a half hours. The massage was the best, and everything else was a bonus. Great value for money.It was so worth it, that I bought 2 more for family. Thank you Bella Vie for great service and a memorable day. Keep up the good work and we will be back.
1 reviews | Active since Jan 2020
Bought a voucher on daddy's deal for Bella Vie Laser Lipo. I have been to a lot of Spas however the service my gf and I received was amazing. The staff Nobuhle and noz were awesome. They were friendly , accomodating and so meticulous with their service. We had the most relaxing 3 and a half hours. The massage was the best, and everything else was a bonus. Great value for money.It was so worth it, that I bought 2 more for family. Thank you Bella Vie for great service and a memorable day. Keep up the good work and we will be back.
1 reviews | Active since Jan 2020
So i booked and had a confirmation for 3 adults and 2 young ladies to have a spa treament for 3hr30 mins at Bella Vie on the 16th Sep for my daughters 11th bday. Only to arrive and nothing was done. Staff were running late with current treatments, no one knew off my appointment, and no extra staff were hired as explained wud be, and 2 other clients booked for the same time @ 3pm. Needless to say the owner is who i dealt with and to try call her upon arrival she wudnt answer the calls. Eventually i managed to get thru on one of the staffs phns and the lady that answered was not only rude but unaccomodating. She had no resolution for me and cudnt explain what happened other than " unfortunately it wasnt booked and i can't help u" as a mother that had a special day booked for my daughter and had confirmed the week before i had no option but to leave frustrated and very angry. I will never in my life go back and support sych lazy and unprofessional ppl as at Bella Vie. I will make sure that everyone knows what bad service and staff they have and how the owner is a complete waste of air. FYI - I went to another Spa down the road and they stayed late as all spa's were closing this time tried to help me.
1 reviews | Active since Jan 2020
So i booked and had a confirmation for 3 adults and 2 young ladies to have a spa treament for 3hr30 mins at Bella Vie on the 16th Sep for my daughters 11th bday. Only to arrive and nothing was done. Staff were running late with current treatments, no one knew off my appointment, and no extra staff were hired as explained wud be, and 2 other clients booked for the same time @ 3pm. Needless to say the owner is who i dealt with and to try call her upon arrival she wudnt answer the calls. Eventually i managed to get thru on one of the staffs phns and the lady that answered was not only rude but unaccomodating. She had no resolution for me and cudnt explain what happened other than " unfortunately it wasnt booked and i can't help u" as a mother that had a special day booked for my daughter and had confirmed the week before i had no option but to leave frustrated and very angry. I will never in my life go back and support sych lazy and unprofessional ppl as at Bella Vie. I will make sure that everyone knows what bad service and staff they have and how the owner is a complete waste of air. FYI - I went to another Spa down the road and they stayed late as all spa's were closing this time tried to help me.
1 reviews | Active since Jan 2020
i bought online product special advertised for under R500 when i made payment additional amounts was deducted for over R2000 when i queried this i was left totally in the dark the goods was paid for in April 2017 and the goods has still not arrived at the post office after many emails requesting a tracking number to be sent seeing that they apparently re sending the goods , the number given is not even recognised by our post office i am frustrated about the lies and run around and was bluntly inform that they cannot refund my money . How can this company be aloud to operate with such impunity ,its a real shame
1 reviews | Active since Jan 2020
i bought online product special advertised for under R500 when i made payment additional amounts was deducted for over R2000 when i queried this i was left totally in the dark the goods was paid for in April 2017 and the goods has still not arrived at the post office after many emails requesting a tracking number to be sent seeing that they apparently re sending the goods , the number given is not even recognised by our post office i am frustrated about the lies and run around and was bluntly inform that they cannot refund my money . How can this company be aloud to operate with such impunity ,its a real shame
1 reviews | Active since Jan 2020
<p>My sister and I visited Bella Vie Laser Lipo for a Spa day. We had a awesome relaxing day. The staff were excellent and efficient. They were friendly and so accommodating and the package was amazing. It was well worth it. Thanks Mel for the amazing service and keep up the good work. We will definitely be back for more specials. And I love my gel toes lol . </p>
1 reviews | Active since Jan 2020
<p>My sister and I visited Bella Vie Laser Lipo for a Spa day. We had a awesome relaxing day. The staff were excellent and efficient. They were friendly and so accommodating and the package was amazing. It was well worth it. Thanks Mel for the amazing service and keep up the good work. We will definitely be back for more specials. And I love my gel toes lol . </p>
1 reviews | Active since Jan 2020
<p>So I phoned the number listed on the website which was only a cell number! And Melanie's voicemail came up witht he normal pleasantries and leave a message! So did! With one getting back to me for two days.</p> <p> </p> <p>Then I noticed that the number had a whatsapp account! So I messaged that and I got a response finally! I made a booking and asked for confirmation several times and promises to call me back.</p> <p> </p> <p>As you can see from the pic attached of my conversation. I thought everything was confirmed and that we were good! But on the day no one was there and no answer on the phone or to whatsapp!</p> <p> </p> <p>Thanks Melanie! For ruining the day!</p>
1 reviews | Active since Jan 2020
<p>So I phoned the number listed on the website which was only a cell number! And Melanie's voicemail came up witht he normal pleasantries and leave a message! So did! With one getting back to me for two days.</p> <p> </p> <p>Then I noticed that the number had a whatsapp account! So I messaged that and I got a response finally! I made a booking and asked for confirmation several times and promises to call me back.</p> <p> </p> <p>As you can see from the pic attached of my conversation. I thought everything was confirmed and that we were good! But on the day no one was there and no answer on the phone or to whatsapp!</p> <p> </p> <p>Thanks Melanie! For ruining the day!</p>
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