Bence Electrical and Solar
Claimed Business
Bence Electrical and Solar
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Home Services
-100 NPSUnlikely
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHM
Helen M
1 reviews | Active since Jan 2020
3 Mar 2026, 12:34
Total *******
Worst company I have ever dealt with. I have a system which is still under warranty, they don’t bother to return my calls, and haven’t bothered to come and look at what’s wrong. Do NOT use this company. They will install, take your money, and not care after that at all.
Helpful (0)
|Replies (0)HM
Helen M
1 reviews | Active since Jan 2020
3 Mar 2026, 12:34
Total *******
Worst company I have ever dealt with. I have a system which is still under warranty, they don’t bother to return my calls, and haven’t bothered to come and look at what’s wrong. Do NOT use this company. They will install, take your money, and not care after that at all.
0
Replies (0)MF
Marinda F
1 reviews | Active since Jan 2020
21 Sept 2025, 05:56
VERY VERY BAD SERVICE FROM BENCE SOLAR AND ELECTRICAL.
As per 4th request for COC as per invoice, at least I received my Test Report. Pieter (family member and Director Jurgens) did my solar panels installation in March. Both blocked my number and ignore my calls. 5 months later STILL NO COC received!!!! If I compare with all the reviews on their page, every one applause them BUT HOW CAN I DO THE SAME? I need the COC for insurance purposes. How much longer do I have to wait for COC???
Helpful (0)
|Replies (0)MF
Marinda F
1 reviews | Active since Jan 2020
21 Sept 2025, 05:56
VERY VERY BAD SERVICE FROM BENCE SOLAR AND ELECTRICAL.
As per 4th request for COC as per invoice, at least I received my Test Report. Pieter (family member and Director Jurgens) did my solar panels installation in March. Both blocked my number and ignore my calls. 5 months later STILL NO COC received!!!! If I compare with all the reviews on their page, every one applause them BUT HOW CAN I DO THE SAME? I need the COC for insurance purposes. How much longer do I have to wait for COC???
0
Replies (0)JZ
Josua Z
1 reviews | Active since Jan 2020
4 Sept 2025, 13:31
Simply the best
These guys are the best!! They have competitive prices, their service is outstanding and the quality of their work is unrivaled. They go out of their way to assist their clients and always offer help and advice where needed. Its rare to find people who still takes pride in their work.
Helpful (0)
|Replies (0)JZ
Josua Z
1 reviews | Active since Jan 2020
4 Sept 2025, 13:31
Simply the best
These guys are the best!! They have competitive prices, their service is outstanding and the quality of their work is unrivaled. They go out of their way to assist their clients and always offer help and advice where needed. Its rare to find people who still takes pride in their work.
0
Replies (0)HM
TK
Terence K
1 reviews | Active since Jan 2020
30 Dec 2020, 13:52
Happy Customer
Thank you to Jurgens and his team at Bence Electrical & Solar, I am very happy with the solar system you have installed! The team have proper knowledge to help you make the best choice when going off-the-grid. The rates are also very competitive and the quality of work immaculate. Highly recommended!
Helpful (0)
|Replies (0)TK
Terence K
1 reviews | Active since Jan 2020
30 Dec 2020, 13:52
Happy Customer
Thank you to Jurgens and his team at Bence Electrical & Solar, I am very happy with the solar system you have installed! The team have proper knowledge to help you make the best choice when going off-the-grid. The rates are also very competitive and the quality of work immaculate. Highly recommended!
0
Replies (0)RW
Robert W
1 reviews | Active since Jan 2020
30 Dec 2020, 13:37
Excellent Service
I'm very happy with the service I received from Bence Electrical and Solar. At first I wasn't sure what kind of solar system I needed for my house, but their friendly support quickly guided me on the right track. The installation process went smoothly and the job was done very neatly. Now, three months later, everything is still running as promised without any issues. I would definitely recommend these guys to anyone looking to get off the grid!
Helpful (0)
|Replies (0)RW
Robert W
1 reviews | Active since Jan 2020
30 Dec 2020, 13:37
Excellent Service
I'm very happy with the service I received from Bence Electrical and Solar. At first I wasn't sure what kind of solar system I needed for my house, but their friendly support quickly guided me on the right track. The installation process went smoothly and the job was done very neatly. Now, three months later, everything is still running as promised without any issues. I would definitely recommend these guys to anyone looking to get off the grid!
0
Replies (0)HL
AB
Ansia B
1 reviews | Active since Jan 2020
10 Dec 2020, 12:04
Total waste of thousands
Stay away from this company, installed our system, had to come out numerous times as we were still using mostly eskom power, eventually that was sorted out after we had to explain to them how to program the system correctly using the user manual. After the first rain we realise that the roof leaks everywhere in bucket loads, they came back twice and would not listen that they needed to use the correct spacers for the solar panels so that the roof tiles can be in there correct space instead they just sealed the roof with roof sealer which did not solve the problem at all. So now I paid hundreds of thousands for a solar system that is going to cost me just as much to get repaired and my roof fixed. Bence is taking no responsibility after they promised that they would keep coming out to fix the problem until is fixed. Jurgens has no idea how to work with customers and just cares about making quick money and doing people in.
Helpful (0)
|Replies (0)AB
Ansia B
1 reviews | Active since Jan 2020
10 Dec 2020, 12:04
Total waste of thousands
Stay away from this company, installed our system, had to come out numerous times as we were still using mostly eskom power, eventually that was sorted out after we had to explain to them how to program the system correctly using the user manual. After the first rain we realise that the roof leaks everywhere in bucket loads, they came back twice and would not listen that they needed to use the correct spacers for the solar panels so that the roof tiles can be in there correct space instead they just sealed the roof with roof sealer which did not solve the problem at all. So now I paid hundreds of thousands for a solar system that is going to cost me just as much to get repaired and my roof fixed. Bence is taking no responsibility after they promised that they would keep coming out to fix the problem until is fixed. Jurgens has no idea how to work with customers and just cares about making quick money and doing people in.
0
Replies (0)