Bex Express

Based on recent customer reviews, Bex Express is drawing significant criticism from customers who rely on its courier services across South Africa. A recurring theme is failed or delayed collections and deliveries, with customers consistently mentioning missed pickup appointments, parcels being misrouted between provinces, and damaged goods arriving without recourse. Communication breakdowns between call centres, drivers, and branch offices feature heavily in feedback, alongside frustrations around unanswered emails and unresolved claims. A smaller group of customers do highlight standout staff members and successful long-distance deliveries, suggesting service quality varies considerably.