Rosalia M

Active since Mar 2009

Reviews

Industries

Reviews

58 reviews

5 months ago

Logged collection THREE times and still noth

I’ve logged a collection THREE TIMES. I was PROMISED by RENATA that my collection would be made by midday today. It was not. Very unprofessional:

0 replies

Crocs South Africa

8 months ago

Crocs South Africa do not care about their customers

I ordered and paid for 5 sets of Christmas Jibbitz. The order was delivered on 5 December and one set was missing. I emailed Crocs South Africa, who indicted that I would get feedback within 24 hours. This did not happen. I have now followed up with them 4 times, as these are intended as Christmas gifts. Tinus now 23 December and there has been no resolution despite their promises.

0 replies

Ram Hand To Hand Couriers

8 months ago

Ram hand to hand couriers shocking service

Do not recommend. MTG1T***1 Twice now RAM have pretended to contact me to deliver HOWEVER 1. This is not necessary and 2) in the second instance not true.

1 reply

BP Southern Africa

12 months ago

NO STOCK OF CARS

No stock of promotional cars for weeks. What a terrible way to try and attract new customers. Anyway, you lost one. Not that you care.

0 replies

Nando's

12 months ago

Nando’s Chilli Lane VERY POOR

Our chicken burger did not have any chicken at all on it. It also had peri peri sauce on it and we ordered Lemon and Herb. 2 days later, I’ve had one phone call from the store, who refused to give me a voucher and only offered for me to come and fetch a replacement meal. I am still waiting for answers from NANDO’S CHILLI LANE.

3 replies

Mr Price Home

16 months ago

**** at Mr Price Home Mall of Africa

I would like to know why the cashier at Mall of Africa took my cash slip, scanned the QR code with the instore iPad and then filled out a survey himself? On the slip it tells me, the paying customer, that I can GIVE MY FEEDBACK AND STAND A CHANCE TO WIN A VOUCHER so why is he doing this? Seems very shady to me, especially since I had to wait while he located the iPad and scanned the code before giving me my slip?

1 reply

Woolworths Retail South Africa

19 months ago

Woolworths take your money but do not deliver the items. Still waiting for resolution TWO WEEKS LATER

I paid for two orders on 22 December 2024. On 24 December I received two boxes, and two items were missing from the order. I immediately emailed '***' with photos. Since then, I have phoned THREE times to follow up, each time being told 'THE WAREHOUSE IS INVESTIGATING AND THEY HAVE NOT REP**** YET.". So how much longer will it take, Woolworths, to fix this issue?? These items, which I PAID FOR, are sitting somewhere in your warehouse as they were NOT IN THE BOXES I RECEIVED.

0 replies

Pikitup

21 months ago

RUDENESS FROM SOWETO STAFF MEMBER

I have NOT had ANY reply to my COMPLAINT about the PIKITUP STAFF MEMBER AT SOWETO DEPOT who spoke to me in a VERY RUDE manner on 4 September 2024. The person who treated me so rudely is listed as DONALD MASHAULE with Cell phone number ***. Never in my life have I been spoken to so rudely by a person. The person who answered the phone on this number (definitely not SARAH as it is a MALE), refused to give me his name, told me I must go to Marlboro myself, told me the lines must be down that’s why I can’t get hold of anyone at Marlboro. I indicated that I work a full day and am unable to go myself to the Marlboro depot. He then proceeded to tell me that in that case I DID NOT WANT TO BE HELPED and HUNG UP THE PHONE. I wrote to COJ and PIKTUP and requested: 1. An investigation into the person who is linked to the cell phone number ***, allegedly based at the SOWETO DEPOT. I would like to know: a. Who this person is b. What their position is c. What the escalation process is for a complaint against this person and the way they treated me, together with the manager’s name, and contact number. Nothing has happened despite many emails requesting resoluton. Pikitup staff shoudl NOT be allowed to speak to members of the public in this rude manner. It is unacceptable, and further outrageous that PIKITUP have not taken this matter seriously. How do they allow their staff to behave in a RUDE and BULLYING MANNER towards their customers?

0 replies

Game

44 months ago

Online order never delivered, can't get hold of customer 'care'. PATHETIC

Paid for a TV on 25 November - it has still not been delivered and nobody seems to know what has happened to it. No problem taking my money though. Can't get through to RUQUAYA or any other HELPFUL person on the customer 'service' line. Absolutely pathetic and I would NOT recommend purchasing from Game, EVER.

0 replies

Vodacom

61 months ago

VODACOM BREAKING THE LAW

I suddenly stopped receiving my invoices a few months ago. They used to be sent faithfully by email by the 10th of the month. Since March....NOTHING. I have to phone VODACOM EVERY MONTH to get my invoice and statement. 1. This is SUPER frustrating. 2. This is ILLEGAL. I pay you faithfully every month, YET GET NO INVOICE OR STATEMENT FROM YOU! Please fix this as I am now sick and tired of phoning you guys EVERY month just to get you to fulfil YOUR legal obligation.

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

1 (1.7%)

2 Star

12 (20.7%)

1 Star

45 (77.6%)

Rosalia M

Reviews

Logged collection THREE times and still noth

Crocs South Africa do not care about their customers

Ram hand to hand couriers shocking service

NO STOCK OF CARS

Nando’s Chilli Lane VERY POOR

**** at Mr Price Home Mall of Africa

Woolworths take your money but do not deliver the items. Still waiting for resolution TWO WEEKS LATER

RUDENESS FROM SOWETO STAFF MEMBER

Online order never delivered, can't get hold of customer 'care'. PATHETIC

VODACOM BREAKING THE LAW

Review Distribution

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