Beyers Chocolate
Claimed Business
|1.2|5 Reviews (last 12 months)|This business does not respond to reviews
Beyers Chocolate
Claimed Business
|1.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Apr 2016
19 Apr 2026, 16:46
inferior beyers sweetie pie easter eggs and non existant customer service and feedback
got 2 boxes of beyers sweetie pie easter eggs, the eggs were liquified in the middle and this was clearly not normail. had emailed beyers numerous times, tried calling(line says its unavailable, tried calling different numbers with the same result. sent messages on fb with no reply now for over a week. the last optioni have is to go to their offices as their customer service and feedback is useless and non exisitant. so now im stuck with 2 boxes of their inferior quality chocolates. if their chocolates are like their service and feedback then dont waste your time. shocking and frustrating.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Apr 2016
19 Apr 2026, 16:46
inferior beyers sweetie pie easter eggs and non existant customer service and feedback
got 2 boxes of beyers sweetie pie easter eggs, the eggs were liquified in the middle and this was clearly not normail. had emailed beyers numerous times, tried calling(line says its unavailable, tried calling different numbers with the same result. sent messages on fb with no reply now for over a week. the last optioni have is to go to their offices as their customer service and feedback is useless and non exisitant. so now im stuck with 2 boxes of their inferior quality chocolates. if their chocolates are like their service and feedback then dont waste your time. shocking and frustrating.
0
Replies (0)SJ
Sharné January
1 reviews | Active since Apr 2026
17 Apr 2026, 06:17
Moulding mallows
Extremely disappointed in not only the poor quality but the customer service is worse!! I bought 4 boxes of sweetie pie marshmallows,who went soggy and mouldy before the expiry date. I have logged a complaint via the website,email, Facebook and Instagram and after a month no response besides the automatic responses. do better Beyers!
Helpful (0)
|Replies (0)SJ
Sharné January
1 reviews | Active since Apr 2026
17 Apr 2026, 06:17
Moulding mallows
Extremely disappointed in not only the poor quality but the customer service is worse!! I bought 4 boxes of sweetie pie marshmallows,who went soggy and mouldy before the expiry date. I have logged a complaint via the website,email, Facebook and Instagram and after a month no response besides the automatic responses. do better Beyers!
0
Replies (0)HE
Hannes E
1 reviews | Active since Aug 2016
7 Apr 2026, 14:38
Pull up your socks Beyers chocolate.
I went to Beyers factory shop in Isando like so many years before to buy easter eggs for the kids and family of which there was no bunny easter eggs like previous years which was very dissapointing. The other thing that is dissapointing is the fact that it has become very expensive and the chocolate is no longer of the same quality it used to be when Kees Beyers gave me a piece of chocolate in his factory shop to taste many years ago. It used to be on par with Lindt chocolates but the quality has deteriorated to maybe the same as Beacon chocolate. It tastes more like cooking chocolate nowadays than real chocolate.
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Hannes E
1 reviews | Active since Aug 2016
7 Apr 2026, 14:38
Pull up your socks Beyers chocolate.
I went to Beyers factory shop in Isando like so many years before to buy easter eggs for the kids and family of which there was no bunny easter eggs like previous years which was very dissapointing. The other thing that is dissapointing is the fact that it has become very expensive and the chocolate is no longer of the same quality it used to be when Kees Beyers gave me a piece of chocolate in his factory shop to taste many years ago. It used to be on par with Lindt chocolates but the quality has deteriorated to maybe the same as Beacon chocolate. It tastes more like cooking chocolate nowadays than real chocolate.
0
Replies (0)CX
Customer X
1 reviews | Active since Jan 2013
29 Oct 2025, 12:06
Stale Sweetie Pies
Sweetie Pie chocolates being sold on special at shops (within expiry date) BUT they are STALE and the filling is hard. These items were a gift to my wife and she said they tasted disgusting. Poor showing Beyers Chocolates and Kees Beyers Chocolates CC. We tried for days to get through to customer service and then no-one deals with our demand for a refund.
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|Replies (1)CX
Customer X
1 reviews | Active since Jan 2013
29 Oct 2025, 12:06
Stale Sweetie Pies
Sweetie Pie chocolates being sold on special at shops (within expiry date) BUT they are STALE and the filling is hard. These items were a gift to my wife and she said they tasted disgusting. Poor showing Beyers Chocolates and Kees Beyers Chocolates CC. We tried for days to get through to customer service and then no-one deals with our demand for a refund.
0
Replies (1)NB