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Bioniq (Pty) Ltd
Unclaimed Business
B(
Bioniq (Pty) Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#36Ranked In Internet & Telecoms
0 NPSUnlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNH
Nielbert H
1 reviews | Active since Jan 2020
4 Jan 2020, 18:57
Too much promise and no delivery
This will be a 2in1 as I have since installation had the 1 problem and now just so bad service. 1. I have an 8/8mb line with them but always have to struggle to get the upload. Every 2 weeks it goes below 1mb upload speeds and there is always 2 days I have to wait after logging the ticket in order to get it fixed. I now have no internet for over 3 weeks. I have tried to phone so many times but no one picks up their phones. No feedback on any emails. I once got through where Chris said he will get it sorted out and if he is unable he will then come to my house that afternoon. Since then nothing and still no feedback. Very bad service. For a company that boasts with a lot of promises not much gets delivered. I am very unhappy about paying for a internet that I cannot use.
Helpful (0)
|Replies (0)NH
Nielbert H
1 reviews | Active since Jan 2020
4 Jan 2020, 18:57
Too much promise and no delivery
This will be a 2in1 as I have since installation had the 1 problem and now just so bad service. 1. I have an 8/8mb line with them but always have to struggle to get the upload. Every 2 weeks it goes below 1mb upload speeds and there is always 2 days I have to wait after logging the ticket in order to get it fixed. I now have no internet for over 3 weeks. I have tried to phone so many times but no one picks up their phones. No feedback on any emails. I once got through where Chris said he will get it sorted out and if he is unable he will then come to my house that afternoon. Since then nothing and still no feedback. Very bad service. For a company that boasts with a lot of promises not much gets delivered. I am very unhappy about paying for a internet that I cannot use.
0
Replies (0)CC
MG
Morne G
1 reviews | Active since Jan 2020
2 Jan 2019, 13:08
POOR!!!! support from Bioniq Internet Services
My wireless internet services went offline on 29/12/2018. I have tried to log a call on the web interface, I have tried to phone their local branch, I tried to phone the number on the website and facebook page, I even tried to phone the owner. However, each time I get a voice recording that I have reached them outside office hours and that I should log a call on the web interface, but as I mentioned this doesn’t yield any results. I am not sure what to do from here except to go to the office personally (hopefully they open the door
Helpful (0)
|Replies (0)MG
Morne G
1 reviews | Active since Jan 2020
2 Jan 2019, 13:08
POOR!!!! support from Bioniq Internet Services
My wireless internet services went offline on 29/12/2018. I have tried to log a call on the web interface, I have tried to phone their local branch, I tried to phone the number on the website and facebook page, I even tried to phone the owner. However, each time I get a voice recording that I have reached them outside office hours and that I should log a call on the web interface, but as I mentioned this doesn’t yield any results. I am not sure what to do from here except to go to the office personally (hopefully they open the door
0
Replies (0)