B
Blacknet
Claimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSI
Shahirah I
1 reviews | Active since Jan 2020
29 Mar 2023, 07:23
Worst ISP providers and theives
Worst service ever, they deal as a 3rd part and never release my line yet they say it's canceled, they never even refund my monies due to me. ****** ****s and rogues.
Helpful (0)
|Replies (0)SI
Shahirah I
1 reviews | Active since Jan 2020
29 Mar 2023, 07:23
Worst ISP providers and theives
Worst service ever, they deal as a 3rd part and never release my line yet they say it's canceled, they never even refund my monies due to me. ****** ****s and rogues.
0
Replies (0)LF
Linda F
1 reviews | Active since Jan 2020
23 Mar 2023, 07:52
Blacknet ........Pathetic service
I signed up in July 2022 with thus company and every month of or approximately 6 to 10 days I have a problem with connection. This month was the worst I have had no connection prior to the 1st March 2023. I have not had a satisfactory response from their whatsapp connection.......sent an e-mail and received an automated response. No one contacts you personally, they always in meetings the phone line is continuously engaged BUT your payment is debited promptly every month. Pathetic and the worst service provider.
Helpful (0)
|Replies (0)LF
Linda F
1 reviews | Active since Jan 2020
23 Mar 2023, 07:52
Blacknet ........Pathetic service
I signed up in July 2022 with thus company and every month of or approximately 6 to 10 days I have a problem with connection. This month was the worst I have had no connection prior to the 1st March 2023. I have not had a satisfactory response from their whatsapp connection.......sent an e-mail and received an automated response. No one contacts you personally, they always in meetings the phone line is continuously engaged BUT your payment is debited promptly every month. Pathetic and the worst service provider.
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Replies (0)TO
Theren O
1 reviews | Active since Jan 2020
7 Jun 2022, 14:30
STAY AWAY FROM THIS COMPANY
Metrofibre installed my line for free in January 2022 and after looking for an ISP, I settled with Blacknet but cancelled on the 15th of March. They actived my line on the 30th of March without me knowing. Only found out about this when I tried to active my line with a new ISP. I contacted Blacknet to release my line but they want me to pay and that is ridiculous. STAY AWAY
Helpful (0)
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Theren O
1 reviews | Active since Jan 2020
7 Jun 2022, 14:30
STAY AWAY FROM THIS COMPANY
Metrofibre installed my line for free in January 2022 and after looking for an ISP, I settled with Blacknet but cancelled on the 15th of March. They actived my line on the 30th of March without me knowing. Only found out about this when I tried to active my line with a new ISP. I contacted Blacknet to release my line but they want me to pay and that is ridiculous. STAY AWAY
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 May 2022, 10:00
Communication and over charging
Waiting on over charged refunds over 3 months now .. support team promises to refund but nothing happens .. internet now not available.. Endless issues with internet.. no one takes accountability
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 May 2022, 10:00
Communication and over charging
Waiting on over charged refunds over 3 months now .. support team promises to refund but nothing happens .. internet now not available.. Endless issues with internet.. no one takes accountability
0
Replies (0)KG
Kovilan G
1 reviews | Active since Jan 2020
7 May 2021, 06:55
Waiting to refunded for over 2 months!
Waiting over 2months for my Debit order to be refunded, company does not respond to e-mails, phone number just rings, whats app messages go unanswered...? very unprofessional... stay away!
Helpful (0)
|Replies (0)KG
Kovilan G
1 reviews | Active since Jan 2020
7 May 2021, 06:55
Waiting to refunded for over 2 months!
Waiting over 2months for my Debit order to be refunded, company does not respond to e-mails, phone number just rings, whats app messages go unanswered...? very unprofessional... stay away!
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Replies (0)