Blaine and associates
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Blaine and associates has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Blaine and associates across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My husband and I are truly blessed with three beautiful, healthy children aged two, almost three, and almost six. On the 22nd of May, our almost-four-year-old daughter underwent a tonsillectomy, adenoidectomy, and grommet insertion at Cure Day Hospital in Somerset West. We couldn’t be more grateful for the exceptional care we received. Dr. Gérard De Bruyn, the brilliant ENT surgeon, performed the procedure with skill and compassion. His calm, confident manner and thorough step-by-step explanations were incredibly reassuring. Alongside him was Dr. Kashif Abass, the anaesthesiologist, whose kind, gentle nature put us and our little one completely at ease. From admission to discharge, the staff at Cure Day Hospital were outstanding. Every nurse and staff member we encountered was warm, attentive, and genuinely caring. They made what could have been a nerve-wracking experience into one of calm and comfort. If you or your loved ones ever need ENT care or any procedure done, we wholeheartedly recommend: Dr. Gérard De Bruyn (ENT), Dr. Kashif Abass (Anaesthesiologist) and Cure Day Hospital Somerset West. Thank you all from the bottom of our hearts for the exceptional service and care. #GratefulParent #CureDayHospitalSomersetWest #DrGerardDeBruyn #DrKashifAbass #BlaineandAssociates #ENTCare #anaesthesiologycare #ThankYou #FamilyCare
1 reviews | Active since Jan 2020
My husband and I are truly blessed with three beautiful, healthy children aged two, almost three, and almost six. On the 22nd of May, our almost-four-year-old daughter underwent a tonsillectomy, adenoidectomy, and grommet insertion at Cure Day Hospital in Somerset West. We couldn’t be more grateful for the exceptional care we received. Dr. Gérard De Bruyn, the brilliant ENT surgeon, performed the procedure with skill and compassion. His calm, confident manner and thorough step-by-step explanations were incredibly reassuring. Alongside him was Dr. Kashif Abass, the anaesthesiologist, whose kind, gentle nature put us and our little one completely at ease. From admission to discharge, the staff at Cure Day Hospital were outstanding. Every nurse and staff member we encountered was warm, attentive, and genuinely caring. They made what could have been a nerve-wracking experience into one of calm and comfort. If you or your loved ones ever need ENT care or any procedure done, we wholeheartedly recommend: Dr. Gérard De Bruyn (ENT), Dr. Kashif Abass (Anaesthesiologist) and Cure Day Hospital Somerset West. Thank you all from the bottom of our hearts for the exceptional service and care. #GratefulParent #CureDayHospitalSomersetWest #DrGerardDeBruyn #DrKashifAbass #BlaineandAssociates #ENTCare #anaesthesiologycare #ThankYou #FamilyCare
1 reviews | Active since Jan 2020
During November I received an account via e-mail which stated that my medical aid did not pay my account. When I spoke to the lady in accounts she spoke to me like I'm an idiot. Later she said it was there mistake. Today 2024-1210 I received another e-mail from them. When I phoned to find out whether the statement was the lady in accounts was very rude. She just told me to read my account. When I told her that I have right by query my account she just told me JUST PAY THE ACCOUNT, she is very unprofessional and rude. A 1 is even to much
1 reviews | Active since Jan 2020
During November I received an account via e-mail which stated that my medical aid did not pay my account. When I spoke to the lady in accounts she spoke to me like I'm an idiot. Later she said it was there mistake. Today 2024-1210 I received another e-mail from them. When I phoned to find out whether the statement was the lady in accounts was very rude. She just told me to read my account. When I told her that I have right by query my account she just told me JUST PAY THE ACCOUNT, she is very unprofessional and rude. A 1 is even to much
1 reviews | Active since Jan 2020
Absolutely horrible!!!! I had my wisdom teeth removed a year ago and was NEVER notified in any way, shape or form of the anaesthetist account until now. How am I expected to pay a YEAR later? Furthermore, received a call from one Hanmarie saying that my medical aid has paid me so why have I not paid them. This has got to be the biggest joke ever right? I cancelled my medical aid long after my surgery. So my medical aid paid out to me my medical aid savings, which rightfully is mine. Now again, after being paid out my MSA, NOT A CLAIM. How was I to pay an account I had zero knowledge of? Please do not FALSELY accuse me of *****. OR THREATEN ME. Do not make poor admin on your side, my problem.
1 reviews | Active since Jan 2020
Absolutely horrible!!!! I had my wisdom teeth removed a year ago and was NEVER notified in any way, shape or form of the anaesthetist account until now. How am I expected to pay a YEAR later? Furthermore, received a call from one Hanmarie saying that my medical aid has paid me so why have I not paid them. This has got to be the biggest joke ever right? I cancelled my medical aid long after my surgery. So my medical aid paid out to me my medical aid savings, which rightfully is mine. Now again, after being paid out my MSA, NOT A CLAIM. How was I to pay an account I had zero knowledge of? Please do not FALSELY accuse me of *****. OR THREATEN ME. Do not make poor admin on your side, my problem.
1 reviews | Active since Jan 2020
I had a minor surgery conducted and although the Dr was friendly and kind - the fee received for the anaesthetic was ridiculous. It was 4x the fee from my actual ENT. I know doctors charge up to 200% but this was honestly ridiculous. When I contacted their call center for understanding the lady was condescending and honestly even more confusing. This is at the least questionable, please ensure to check before your surgical procedures.
1 reviews | Active since Jan 2020
I had a minor surgery conducted and although the Dr was friendly and kind - the fee received for the anaesthetic was ridiculous. It was 4x the fee from my actual ENT. I know doctors charge up to 200% but this was honestly ridiculous. When I contacted their call center for understanding the lady was condescending and honestly even more confusing. This is at the least questionable, please ensure to check before your surgical procedures.
1 reviews | Active since Jan 2020
As I am giving birth at Vergelegen Medi Clinic later this year, I wanted to do my research in case I needed to have an emergency C section and was told to contact Blaine and Associates to receive an estimated cost for the anesthetist. I was in contact with a a lady in their accounts department called Anna-Marie Van Zyl and was very disappointed in the service provided. She was extremely unprofessional, unhelpful and condescending. As a potential client that is heavily pregnant, one would think she would be more helpful and compassionate. I pray that I am able to give natural birth without complications in order to avoid having to deal with her again! It is so sad that this is the only company that may be used for anesthesia as Vergelegen Medi Clinic. I hope this complaint gets escalated to her manager so that they can work on training her on customer service.
1 reviews | Active since Jan 2020
As I am giving birth at Vergelegen Medi Clinic later this year, I wanted to do my research in case I needed to have an emergency C section and was told to contact Blaine and Associates to receive an estimated cost for the anesthetist. I was in contact with a a lady in their accounts department called Anna-Marie Van Zyl and was very disappointed in the service provided. She was extremely unprofessional, unhelpful and condescending. As a potential client that is heavily pregnant, one would think she would be more helpful and compassionate. I pray that I am able to give natural birth without complications in order to avoid having to deal with her again! It is so sad that this is the only company that may be used for anesthesia as Vergelegen Medi Clinic. I hope this complaint gets escalated to her manager so that they can work on training her on customer service.
1 reviews | Active since Jan 2020
After 11 years of using Blaine and Associates I am disgusted by the service of the admin staff. I have only had excellent service from the Drs and up until this morning I would refer everyone to Blaine and Associates. Spoke to Mrs Van Zyl, already you can see no compassion by how you must address her, she has no empathy and enjoys to say that I as a patient is condescending. The price they quote over the phone is wrong, and when trying to get clarity they will pass you over to anyone else who has a higher IQ. Absolutely disappointed in the service and this is a reflection on more than the admin. She has made a not "I will not be returning", what a shame, as the relationships I have with the drs will now have to be replaced somewhere else.
1 reviews | Active since Jan 2020
After 11 years of using Blaine and Associates I am disgusted by the service of the admin staff. I have only had excellent service from the Drs and up until this morning I would refer everyone to Blaine and Associates. Spoke to Mrs Van Zyl, already you can see no compassion by how you must address her, she has no empathy and enjoys to say that I as a patient is condescending. The price they quote over the phone is wrong, and when trying to get clarity they will pass you over to anyone else who has a higher IQ. Absolutely disappointed in the service and this is a reflection on more than the admin. She has made a not "I will not be returning", what a shame, as the relationships I have with the drs will now have to be replaced somewhere else.
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