Blue credit deals
Based on recent customer reviews, Blue Credit Deals receives overwhelmingly negative feedback centered on aggressive and misleading sales practices. Customers report being contacted about pre-approved loans they never applied for, then pressured into taking unwanted rewards programmes, insurance policies, or cellphone contracts. Persistent harassment through multiple daily calls from different numbers is a recurring complaint. Consultants are frequently described as rude and unprofessional. Several reviewers raise concerns about debit check mandates being pushed without transparency. The rare positive feedback acknowledges helpful customer service when processing cancellations and refunds.
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, Blue Credit Deals receives overwhelmingly negative feedback centered on aggressive and misleading sales practices. Customers report being contacted about pre-approved loans they never applied for, then pressured into taking unwanted rewards programmes, insurance policies, or cellphone contracts. Persistent harassment through multiple daily calls from different numbers is a recurring complaint. Consultants are frequently described as rude and unprofessional. Several reviewers raise concerns about debit check mandates being pushed without transparency. The rare positive feedback acknowledges helpful customer service when processing cancellations and refunds.
Blue credit deals has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Blue credit deals across 39 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This company has harassed me for the past few days stating that I have been pre-approved for a loan that I never app**** for. They tried to get me to take a rewards programme (at no cost) as part of the loan application. I declined. Thereafter I was harassed multiple times per day about approving a debicheck mandate for the rewards programme 'to save time later). All this with no information about who pre-approved my loan application and for what amount. Consultants don't seem to call from a call centre (I could hear children, music, car noise in the background on most occassions). Even after blocking their number and refusing their offer, they continue to call from various different numbers
1 reviews | Active since Jan 2020
This company has harassed me for the past few days stating that I have been pre-approved for a loan that I never app**** for. They tried to get me to take a rewards programme (at no cost) as part of the loan application. I declined. Thereafter I was harassed multiple times per day about approving a debicheck mandate for the rewards programme 'to save time later). All this with no information about who pre-approved my loan application and for what amount. Consultants don't seem to call from a call centre (I could hear children, music, car noise in the background on most occassions). Even after blocking their number and refusing their offer, they continue to call from various different numbers
1 reviews | Active since Jan 2020
They will **** you into thinking youre applying for a loan but instead focus on "Add on services" that come part of the loan and are at no cost to you but then boom a debit check mandate of R140. The consultants are rude and very unprofessional especially when you don't give in to their stupid demand to take up some additional services that becomes the core of the conversation and had absolutely nothing to do with what you need.
1 reviews | Active since Jan 2020
They will **** you into thinking youre applying for a loan but instead focus on "Add on services" that come part of the loan and are at no cost to you but then boom a debit check mandate of R140. The consultants are rude and very unprofessional especially when you don't give in to their stupid demand to take up some additional services that becomes the core of the conversation and had absolutely nothing to do with what you need.
1 reviews | Active since Jan 2020
I am writing to formally lodge a complaint regarding misleading and ********* conduct by a consultant who contacted me, allegedly representing Blu Credit Deals, and who later referred me to 1Life Direct. I was contacted by a Blu Credit consultant who informed me that I was *pre-approved for a loan*. As I was actively seeking a loan at the time, I agreed to proceed with the application. During this conversation, I was told that I needed to join a “rewards programme” in order to qualify. I declined this option after reviewing complaints on HelloPeter from consumers who struggled to cancel the rewards programme. The following day, I received another call and was advised that if I did not take up the rewards programme, I would instead need to take out a policy with **1Life Direct** in order to “boost my credit profile” and qualify for the loan. Due to my urgent need for the loan, I comp**** with these instructions. I was provided with a WhatsApp number (**068 105 6921**) and instructed to submit my **three months’ bank statements, proof of residence, certified ID copy, and policy documents**, which I did on Monday. Despite submitting all requested documents, I received no response. I then made several telephonic follow-ups and was given multiple contact numbers for the loan division. When I eventually managed to speak to a consultant, I was informed that **there was no loan application on the system at all**. This was extremely alarming. The consultant I later spoke to, named **Gosiame**, confirmed that the person who referred my details to 1Life Direct was not honest. At this point, I am unsure whether this was gross misrepresentation or an attempted ****. However, it is deeply concerning that consultants appear to be incentivised to earn commissions in a manner that results in deception of consumers. I wish to formally warn other South Africans that **Blu Credit Deals does not appear to exercise proper oversight over its consultants**, and that consumers are placed at risk of being misled. I further urge **1Life Direct** to ensure that consultants acquire customers through honest and transparent means, not through deception or false promises of loan approvals. I am extremely disappointed by the manner in which technology and access to personal information are being misused to exploit consumers who are already financially vulnerable. I trust that this complaint will be taken seriously and investigated accordingly. Yours sincerely,
1 reviews | Active since Jan 2020
I am writing to formally lodge a complaint regarding misleading and ********* conduct by a consultant who contacted me, allegedly representing Blu Credit Deals, and who later referred me to 1Life Direct. I was contacted by a Blu Credit consultant who informed me that I was *pre-approved for a loan*. As I was actively seeking a loan at the time, I agreed to proceed with the application. During this conversation, I was told that I needed to join a “rewards programme” in order to qualify. I declined this option after reviewing complaints on HelloPeter from consumers who struggled to cancel the rewards programme. The following day, I received another call and was advised that if I did not take up the rewards programme, I would instead need to take out a policy with **1Life Direct** in order to “boost my credit profile” and qualify for the loan. Due to my urgent need for the loan, I comp**** with these instructions. I was provided with a WhatsApp number (**068 105 6921**) and instructed to submit my **three months’ bank statements, proof of residence, certified ID copy, and policy documents**, which I did on Monday. Despite submitting all requested documents, I received no response. I then made several telephonic follow-ups and was given multiple contact numbers for the loan division. When I eventually managed to speak to a consultant, I was informed that **there was no loan application on the system at all**. This was extremely alarming. The consultant I later spoke to, named **Gosiame**, confirmed that the person who referred my details to 1Life Direct was not honest. At this point, I am unsure whether this was gross misrepresentation or an attempted ****. However, it is deeply concerning that consultants appear to be incentivised to earn commissions in a manner that results in deception of consumers. I wish to formally warn other South Africans that **Blu Credit Deals does not appear to exercise proper oversight over its consultants**, and that consumers are placed at risk of being misled. I further urge **1Life Direct** to ensure that consultants acquire customers through honest and transparent means, not through deception or false promises of loan approvals. I am extremely disappointed by the manner in which technology and access to personal information are being misused to exploit consumers who are already financially vulnerable. I trust that this complaint will be taken seriously and investigated accordingly. Yours sincerely,
1 reviews | Active since Jan 2020
I have app**** for a loan, i have disclosed that i do have my name listed on ITC, This company as called me numerous times , insisting on my banking details without a proper contract in place. And a particular agent Jacqueline, so called (senior agent) was absolutely rude. All i ask for is proper information and a proper contract.
1 reviews | Active since Jan 2020
I have app**** for a loan, i have disclosed that i do have my name listed on ITC, This company as called me numerous times , insisting on my banking details without a proper contract in place. And a particular agent Jacqueline, so called (senior agent) was absolutely rude. All i ask for is proper information and a proper contract.
1 reviews | Active since Jan 2020
They have called me continually throughout my business day to ask me if I was still interested in a loan that I haven't app**** for. Where is the regulator in this - SPAM calls are supposed to be a thing of the past.
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