BN
BMW Northcliff Approved Repair Centre
Claimed Business
BN
BMW Northcliff Approved Repair Centre
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About BMW Northcliff Approved Repair Centre
BMW Northcliff Approved Repair Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked BMW Northcliff Approved Repair Centre across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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LM
Lebo M
1 reviews | Active since Jan 2020
15 Jul 2025, 07:52
horrible service - incomplete car
on 10-07-2025 I went to this BWM workshop to collect my car, only to find out that the car is not 100% repaired but I guess nobody cares. after sending them whatsapp texts since monday 07-07-2025 asking them what time should I come pick up the car nobody answer all week, only to get whatsapp texts when they see me at their door step. yes that's how rude they were even when I personally at their reception they decided I am not worth their face to face time. I was being texted whilst at the workshop. then on friday 11-07-2025 I have to return the car as the engine light was not going off and a guy called Donaven came with a diagnosis machine which showed the red line that there was a problem of which I have a picture of and Donavan only shutdown the red light just so I can get off his back, I asked him that I see you have switched off the light on the diagnosis machine but there's still showing a redline on your machine that something is wrong and he lightly just said to me don't worry about it. Donaven gave me a faulty car highly aware of the fault. when my car got into the accident it was on full tank petrol only to find it empty to the last bar on pick I asked them to send me a picture of my petrol reader showing that it was full (I asked them on the 11-Jul and today it's 15-Jul) still no picture and no comms at all from the workshop.
Helpful (0)
|Replies (0)LM
Lebo M
1 reviews | Active since Jan 2020
15 Jul 2025, 07:52
horrible service - incomplete car
on 10-07-2025 I went to this BWM workshop to collect my car, only to find out that the car is not 100% repaired but I guess nobody cares. after sending them whatsapp texts since monday 07-07-2025 asking them what time should I come pick up the car nobody answer all week, only to get whatsapp texts when they see me at their door step. yes that's how rude they were even when I personally at their reception they decided I am not worth their face to face time. I was being texted whilst at the workshop. then on friday 11-07-2025 I have to return the car as the engine light was not going off and a guy called Donaven came with a diagnosis machine which showed the red line that there was a problem of which I have a picture of and Donavan only shutdown the red light just so I can get off his back, I asked him that I see you have switched off the light on the diagnosis machine but there's still showing a redline on your machine that something is wrong and he lightly just said to me don't worry about it. Donaven gave me a faulty car highly aware of the fault. when my car got into the accident it was on full tank petrol only to find it empty to the last bar on pick I asked them to send me a picture of my petrol reader showing that it was full (I asked them on the 11-Jul and today it's 15-Jul) still no picture and no comms at all from the workshop.
0
Replies (0)MS
Mpho S
1 reviews | Active since Jan 2020
1 Jun 2025, 10:47
Bad servic
Good Day Hope you’re well. I am writing to formally express my dissatisfaction regarding the delay of my vehicle, which was brought in for repairs on 9th April 2025. At the time of booking, I was advised that the repairs would be completed in 2-4 weeks. However, despite several follow-ups, the vehicle is still not ready, and I have not received clear communication or valid reasons for the delay. This lack of transparency and failure to meet agreed timelines has caused significant inconvenience and disruption to my daily activities. I have been using uber for the past 6-7 weeks and when I came in on Wednesday the 21st of May 2025, I was advised that the Panel beater is waiting for King Price to supply the parts. My vehicle has been with the Panel beater for 8 weeks and I was told that they have not received the parts. This is beyond ridiculous. Upon having a conversation with Hope and Bongani on Wednesday they advised me that they’ll arrange a vehicle for me to utilise while I’m waiting for my vehicle. This was supposed to have been arranged on Thursday the 22nd of May, and none of them contacted me to advise on whether I should come collect. On Friday the 23rd of May 2025, I went to the Panelbeater again and was given excuses again, they promised me that the driver will come fetch me on Monday the 26th of May to collect the courtesy car. On Monday, I called in and was now blamed for following up, for coming in on Friday. And I was told that they’re doing me a “favor” by getting me a vehicle. It’s so sad how we are treated as black African woman, service standards should be adhered too regardless of gender, shape or the color of my skin. To be inconvenienced to this extend and then be told that you’re doing me a favor is extremely ridiculous, even according to the Consumer Protection Act. While I was there on Wednesday the 21st of May, Hope confirmed that I’ll get a Polo, and now all the promises which a I expect a firm and realistic update on the status of my vehicle, including a confirmed date and time for collection. Additionally, I request a courtesy vehicle and a refund for all the expenses I have endured thus far. What measures are being taken to expedite the process? If the matter is not resolved promptly, I will have no choice but to escalate this complaint to the relevant consumer protection authorities. I have been very patient, and it’s very sad that because I’m a black African female you’re not taking my requests or complaint serious I look forward to your urgent response.
Helpful (0)
|Replies (0)MS
Mpho S
1 reviews | Active since Jan 2020
1 Jun 2025, 10:47
Bad servic
Good Day Hope you’re well. I am writing to formally express my dissatisfaction regarding the delay of my vehicle, which was brought in for repairs on 9th April 2025. At the time of booking, I was advised that the repairs would be completed in 2-4 weeks. However, despite several follow-ups, the vehicle is still not ready, and I have not received clear communication or valid reasons for the delay. This lack of transparency and failure to meet agreed timelines has caused significant inconvenience and disruption to my daily activities. I have been using uber for the past 6-7 weeks and when I came in on Wednesday the 21st of May 2025, I was advised that the Panel beater is waiting for King Price to supply the parts. My vehicle has been with the Panel beater for 8 weeks and I was told that they have not received the parts. This is beyond ridiculous. Upon having a conversation with Hope and Bongani on Wednesday they advised me that they’ll arrange a vehicle for me to utilise while I’m waiting for my vehicle. This was supposed to have been arranged on Thursday the 22nd of May, and none of them contacted me to advise on whether I should come collect. On Friday the 23rd of May 2025, I went to the Panelbeater again and was given excuses again, they promised me that the driver will come fetch me on Monday the 26th of May to collect the courtesy car. On Monday, I called in and was now blamed for following up, for coming in on Friday. And I was told that they’re doing me a “favor” by getting me a vehicle. It’s so sad how we are treated as black African woman, service standards should be adhered too regardless of gender, shape or the color of my skin. To be inconvenienced to this extend and then be told that you’re doing me a favor is extremely ridiculous, even according to the Consumer Protection Act. While I was there on Wednesday the 21st of May, Hope confirmed that I’ll get a Polo, and now all the promises which a I expect a firm and realistic update on the status of my vehicle, including a confirmed date and time for collection. Additionally, I request a courtesy vehicle and a refund for all the expenses I have endured thus far. What measures are being taken to expedite the process? If the matter is not resolved promptly, I will have no choice but to escalate this complaint to the relevant consumer protection authorities. I have been very patient, and it’s very sad that because I’m a black African female you’re not taking my requests or complaint serious I look forward to your urgent response.
0
Replies (0)RM
Riaan M
1 reviews | Active since Jan 2020
31 Mar 2025, 10:08
Bad service
Took my bmw 135i for a major service after collectung it was smelling oil from the motor,then it startrd having a miss just to find out the technician who worked on my car broke a oil breather pipe and didnt say anything also he didnt fasnt the coil packs properly and varous bolts and covers were loose very poor workmenship cost me extra money to fixed after payung almost 10k for a major service ,very dispapointed
Helpful (0)
|Replies (0)RM
Riaan M
1 reviews | Active since Jan 2020
31 Mar 2025, 10:08
Bad service
Took my bmw 135i for a major service after collectung it was smelling oil from the motor,then it startrd having a miss just to find out the technician who worked on my car broke a oil breather pipe and didnt say anything also he didnt fasnt the coil packs properly and varous bolts and covers were loose very poor workmenship cost me extra money to fixed after payung almost 10k for a major service ,very dispapointed
0
Replies (0)