BZ
Branding Zone
Claimed Business
BZ
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
18 Sept 2023, 10:19
Shady and Aggressive - stay away!
this is email that was sent to Branding zone in October 2022: Good Day Kindly note. We are not happy with the workman ship and the service we received from branding zone. The artwork printing and, unapproved redesign, is incorrect and does not line up with the body of the vehicle. Furthermore, the VW caddy locks on the side door and the back door have been tampered with and no longer work at all requiring repairing. This can be shown by the cover panels being drilled out and then not replaced. Additionally, you sent no artwork approval and instead destroyed the initial artwork by removing sprites and accents and important drop shadows that was prevalent in the initial artwork. The art work does not match what was sent to you. We have therefore been advised the draft an email communication by our attorneys in order to allow your business the opportunity to rectify the issues prior to the balance of the deposit being settled. Below outlines the transpiration of events: 20 September 2022: Quote received for the amount of R11,487.35 3 October 2022: R8000 deposit paid 11 – 12 October 2022 VW Caddy dropped off at branding zone premises – No vehicle checks were performed, can confirm all locks were working. 14 October 2022 A phone call is received around midday stating that the vehicle would be ready for collection in the afternoon. Additionally, Shaun advised Ace requesting to keep the vehicle for the weekend for quality checking purposes, which Ace agreed to collect on the 16th October 2022. 16 October 2022: Ace and Tash (artwork designer) arrive to collect the vehicle and immediately notice a plethora of printing and application issues. (see annex 3a) 1. The artwork was heavily edited, removing many 3d elements and sprites and clearing the background to flat black. This was not the original artwork design. 2. The art work was not correctly aligned. Upon examining both left and right as well as rear sides of the vehicle, it becomes dramatically apparent how mis-aligned the design is. Allowances in the form of door handle cut-outs was completely astray from where they should be and upon inspection of the rear panel, the logo is so incorrectly mis-aligned and too low, and the bottom is cut off. 3. The bottom section of the wrap is also mis-aligned 4. There is unsightly white gaps where the vehicle paint shines through, which are cut irritatingly askew. 5. The vinyl is lifting in various places and is not adhering instead cracking and tearing, looks very unprofessional. It was agreed at the time of collection that branding zone would correct the issues and reprint the vinyl and inform Supawash of when ready to re-do the job. No one contacted us for that all, and we were already skeptical and hesitant to let branding zone work on the vehicle again. Shaun then physically traveled to Supawash premises in Trinity village demanding payment of the remainder which equated to R3498.00, he was not afforded it. Skip forward a year later and a gentleman who refused to provide his name stops at the Honey Crest Supawash Operation with a Bronze Hilux double cab and white female passenger, and begins rudely demanding payment again from the supervisor. When he was not told what he wanted to hear, he walked over to the vehicle and begins to scratch the vinyl having to be forcefully shoved away, he threatens a lot more and walks back to his vehicle while swearing and cursing and throwing hand signs and then drives away. This is not how a professional operation should conduct business and instead perhaps attempt to rectify your mistakes and communicate with the customer. We are appalled at this behavior and will be taking this further. We strongly advise everyone else to steer clear of this shady business where a year later they are forcefully demanding R3k, makes you wonder what financial constraints they are dealing with let alone mental state.
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Anonymous
1 reviews | Active since Jan 2020
18 Sept 2023, 10:19
Shady and Aggressive - stay away!
this is email that was sent to Branding zone in October 2022: Good Day Kindly note. We are not happy with the workman ship and the service we received from branding zone. The artwork printing and, unapproved redesign, is incorrect and does not line up with the body of the vehicle. Furthermore, the VW caddy locks on the side door and the back door have been tampered with and no longer work at all requiring repairing. This can be shown by the cover panels being drilled out and then not replaced. Additionally, you sent no artwork approval and instead destroyed the initial artwork by removing sprites and accents and important drop shadows that was prevalent in the initial artwork. The art work does not match what was sent to you. We have therefore been advised the draft an email communication by our attorneys in order to allow your business the opportunity to rectify the issues prior to the balance of the deposit being settled. Below outlines the transpiration of events: 20 September 2022: Quote received for the amount of R11,487.35 3 October 2022: R8000 deposit paid 11 – 12 October 2022 VW Caddy dropped off at branding zone premises – No vehicle checks were performed, can confirm all locks were working. 14 October 2022 A phone call is received around midday stating that the vehicle would be ready for collection in the afternoon. Additionally, Shaun advised Ace requesting to keep the vehicle for the weekend for quality checking purposes, which Ace agreed to collect on the 16th October 2022. 16 October 2022: Ace and Tash (artwork designer) arrive to collect the vehicle and immediately notice a plethora of printing and application issues. (see annex 3a) 1. The artwork was heavily edited, removing many 3d elements and sprites and clearing the background to flat black. This was not the original artwork design. 2. The art work was not correctly aligned. Upon examining both left and right as well as rear sides of the vehicle, it becomes dramatically apparent how mis-aligned the design is. Allowances in the form of door handle cut-outs was completely astray from where they should be and upon inspection of the rear panel, the logo is so incorrectly mis-aligned and too low, and the bottom is cut off. 3. The bottom section of the wrap is also mis-aligned 4. There is unsightly white gaps where the vehicle paint shines through, which are cut irritatingly askew. 5. The vinyl is lifting in various places and is not adhering instead cracking and tearing, looks very unprofessional. It was agreed at the time of collection that branding zone would correct the issues and reprint the vinyl and inform Supawash of when ready to re-do the job. No one contacted us for that all, and we were already skeptical and hesitant to let branding zone work on the vehicle again. Shaun then physically traveled to Supawash premises in Trinity village demanding payment of the remainder which equated to R3498.00, he was not afforded it. Skip forward a year later and a gentleman who refused to provide his name stops at the Honey Crest Supawash Operation with a Bronze Hilux double cab and white female passenger, and begins rudely demanding payment again from the supervisor. When he was not told what he wanted to hear, he walked over to the vehicle and begins to scratch the vinyl having to be forcefully shoved away, he threatens a lot more and walks back to his vehicle while swearing and cursing and throwing hand signs and then drives away. This is not how a professional operation should conduct business and instead perhaps attempt to rectify your mistakes and communicate with the customer. We are appalled at this behavior and will be taking this further. We strongly advise everyone else to steer clear of this shady business where a year later they are forcefully demanding R3k, makes you wonder what financial constraints they are dealing with let alone mental state.
0
Replies (0)TA
Tom A
1 reviews | Active since Jan 2020
25 Nov 2022, 09:24
Terrible service and communication.
Please don't waste your money with this company. Any issues with the product (battery + inverter in my case) you are din customer service hell. No accountability, bad to no communication and blaming suppliers for issues. Three weeks plus turnaround time if you have a problem and to ETAs given throughout the process.
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Tom A
1 reviews | Active since Jan 2020
25 Nov 2022, 09:24
Terrible service and communication.
Please don't waste your money with this company. Any issues with the product (battery + inverter in my case) you are din customer service hell. No accountability, bad to no communication and blaming suppliers for issues. Three weeks plus turnaround time if you have a problem and to ETAs given throughout the process.
0
Replies (0)RS
Randall S
1 reviews | Active since Jan 2020
3 Jun 2021, 13:03
Branding Zone - easily the best customer service out of any branding/signage/vehicle wrap company in the Randburg/Honeydew vicinity.
Way too many branding and vehicle signage and wrap companies out there, some being bandits, some plain down mean, other guys claiming to specialise in vinyl, with none of them ever bothering to send through the quotations they promised they would. Some companies are so focused on building their image that they have forgotten how to treat their customers. Branding Zone is different though - from hugely undercutting the competition on price, to offering outstanding customer service and workmanship, the passion that this team which includes Ndumi, Shaun, Lelani (and all the others there, whose names I cannot remember), clearly shows. My only wish is that I was able to deal with this company earlier, during a period where I could have utilised their services much more at my previous companies. Wherever your needs, private or corporate, give these guys a try - they will bend over backward trying to accommodate your needs and price.
Helpful (0)
|Replies (0)RS
Randall S
1 reviews | Active since Jan 2020
3 Jun 2021, 13:03
Branding Zone - easily the best customer service out of any branding/signage/vehicle wrap company in the Randburg/Honeydew vicinity.
Way too many branding and vehicle signage and wrap companies out there, some being bandits, some plain down mean, other guys claiming to specialise in vinyl, with none of them ever bothering to send through the quotations they promised they would. Some companies are so focused on building their image that they have forgotten how to treat their customers. Branding Zone is different though - from hugely undercutting the competition on price, to offering outstanding customer service and workmanship, the passion that this team which includes Ndumi, Shaun, Lelani (and all the others there, whose names I cannot remember), clearly shows. My only wish is that I was able to deal with this company earlier, during a period where I could have utilised their services much more at my previous companies. Wherever your needs, private or corporate, give these guys a try - they will bend over backward trying to accommodate your needs and price.
0
Replies (0)RG
Rita G
1 reviews | Active since Jan 2020
24 Mar 2020, 11:55
Branding Zone - best printing & signage company
Best service and great attention to detail. Lelanie offers the best assistance in all things branding, signage and printing! If you need to get your business name out there. Please do not hesitate to contact them! They do billboards, car branding, business cards, flyers, printing, you name it!! 087 808 3454 info@brandingz.co.za
Helpful (0)
|Replies (0)RG
Rita G
1 reviews | Active since Jan 2020
24 Mar 2020, 11:55
Branding Zone - best printing & signage company
Best service and great attention to detail. Lelanie offers the best assistance in all things branding, signage and printing! If you need to get your business name out there. Please do not hesitate to contact them! They do billboards, car branding, business cards, flyers, printing, you name it!! 087 808 3454 info@brandingz.co.za
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