RS
Randall S
Active since Oct 2020
12
Reviews
0
Industries
Reviews
12 reviews44 months ago
A lesson in poor customer service by Gounden’s Fourways
Despite all the negative reviews of Gounden’s Fourways on the social media foodie groups, I continued to support them, even if only for their chip cheese rot, which is half decent and properly sized for the money - think Sunrise Chip n Ranch at Jhb prices. Tonight, I literally had my fill with them though and will never again support them. My wife phoned through a takeaway order, which was taken presumably by the owner of the shop, who said that he would phone through the order to the store and that I could be there in 25 mins to collect. I arrived in time and was told that the mutton breyani that my wife ordered was now sold out and that she should choose veg or chicken breyani instead and take that with the rest of our order, which was ready. No call to my wife, to inform her of the issue, no apology to me, no please accept our apologies and take a veg, or chicken breyani on the house from us - nothing. A lesson by them, in how not to deal with customers instead. Needless to say, I left the store without buying a thing and certainly won’t be back.
0 replies
46 months ago
La Lucia Healthcare Hospital scam
This is nothing more than the Eamed Healthcare Group scammers/fraudsters continuing to ply their fake hospital trade, with other websites, Facebook pages, complete with job seeker portal collusion and fake Google reviews - after their original, main website and Facebook pages were taken down. Note that 3 Imbenge Close, Umhlanga is within a residential estate! Do not submit your personal details by applying for and agreeing to handing over money, for any vacancy advertised by these scammers.
0 replies
47 months ago
Eamed Healthcare Group / Private Hospital scam
Please beware of this elaborate scam, which involves bogus websites and Facebook pages, non-existent premises and job vacancy posts across job search portals nationally, in addition to the extortion of funds to secure bogus positions.
134 replies
50 months ago
Poor service & lack of follow up from Alana Culverwell at Steyn City Office
It took a call to Steyn City franchise owner Lambert Bezuidenhout, to get one of his estate agents - Alana Culverwell to call me, to arrange a viewing of one of the apartments there. When I messaged her before that, she merely stated that she was busy at a triathlon, without bothering to offer to call me back. When we viewed the apartment the next day, she was detached and indifferent to us, walking in front of us for the most part, merely opening doors for us like a caretaker. When quoting the advertised prices for the exact same apartments on Property 24, she said that we needed to pay R2000 more than what was advertised! When we enquired about the other apartment in the Oasis apartment block (unable to view on the day and suddenly now with interested parties before us), she said that they were currently under renovation and that we could drive past there if we wanted, although she couldn’t take us past there, due to another engagement! Little wonder that she didn’t want us to see that particular block, which we found to be in a totally dilapidated state and being renovated, even though it was only built in 2015 apparently. How could Steyn City allow an apartment block there even approach that level of disrepair? I also believe that a major reason that 50% of the apartment block we viewed, remains unsold, or unoccupied since 2020, is due to the unprofessional and indifferent attitude of estate agents such as Alana Culverwell. Alana promised to call during the course of that Monday, to let us know if that apartment in the Oasis was on fact available, or if it wasn’t. She never did and was never heard from again. Not that we were waiting with bated breath…
0 replies
50 months ago
Annual SC Charge unauthorised debit order
Standard Bank, what have you done over the last 4, or possibly more years, to end the fraudulent debit orders going off people’s bank accounts, under the guise of your bank’s name? Have you notified all your customers about this issue? Have you attempted to track down the fraudsters? Or, do you just let the scam carry on unabated? I too fell victim recently, with my bank fortunately reversing the fraudulent debit of R171,00, which is exactly the same as per this review dating from 2020 below. https://www.hellopeter.com/standard-bank/reviews/annual-sc-charge-unauthorised-debit-order-7110997d06e1792a1c4ed24091e22273d09c2c72-3158157 The first occurrence of this scam that I can find here on hellopeter dates from 2018 (see below) and it seems as if Standard Bank has done nothing since then to stop it! You will see that the debited amount has grown over the years from R160.00 to R171.00. https://www.hellopeter.com/standard-bank/reviews/annual-sc-charge-unauthorised-debit-order-2455238 My bank has warned when receiving an SMS such as this below, for any Standard Bank debit orders, not to select a response option but rather to call them directly to verify. Even though I didn’t not respond to the below SMS, my bank account was still debited nonetheless. “***bank. A debit order for R171.00 was paid to STAN EXEC S on 28/02/22 from your account ending with ***X. If you did NOT authorise this debit order; reply 1 to reverse it. If the debit order is valid; reply 2 or call ***X *** *** for assistance.” Below are the actual debit order details sent to me by my bank. Standard Bank has seemingly sat back and done nothing over the years, whilst countless innocent people get fraudulently debited, with some possibly not even knowing that this is a scam and paying up as a result, with others perhaps unaware that such debit orders are coming off their accounts. Hopefully you will now start acting. Description STAN EXEC S/C CHARGE 5538618 Transaction date 28 Feb 2022 Amount -R171.00 Transaction type Payment (Debit Order) Reference number #9559220228819653
106 replies
59 months ago
Branding Zone - easily the best customer service out of any branding/signage/vehicle wrap company in the Randburg/Honeydew vicinity.
Way too many branding and vehicle signage and wrap companies out there, some being bandits, some plain down mean, other guys claiming to specialise in vinyl, with none of them ever bothering to send through the quotations they promised they would. Some companies are so focused on building their image that they have forgotten how to treat their customers. Branding Zone is different though - from hugely undercutting the competition on price, to offering outstanding customer service and workmanship, the passion that this team which includes Ndumi, Shaun, Lelani (and all the others there, whose names I cannot remember), clearly shows. My only wish is that I was able to deal with this company earlier, during a period where I could have utilised their services much more at my previous companies. Wherever your needs, private or corporate, give these guys a try - they will bend over backward trying to accommodate your needs and price.
0 replies
62 months ago
Fantastic service from Dis-Chem Careline
The customer care team of Gaylyn and Helet went out of their way to assist me with information, after I had already purchased something via their online store and should be commended. Unexpectedly good service in this day and age from a large company such as this.
0 replies
62 months ago
Extremely positive sales and service experience at Eagle Canyon Cycles
Good old fashioned service where the positive sales experience is carried over to the after sales/service side of things as well. One even gets a telephone call to say when one’s bike is ready to be collected and they do their darnedest to make sure that your bike is ready when you need it by and when it is, it is perfectly cleaned. If one’s bike is still under warranty, they won’t even charge you for any minor service adjustments required. You won’t be sorry by supporting this small business and will never dread going back there for anything. Some car dealerships could learn a thing or two from this bicycle shop about customer service.
0 replies
64 months ago
Misinformation/false advertising from Vodacom re: current 5G cellular device connectivity on its network
Misinformation being provided by Vodacom and its agencies/providers with regards to current 5G cellular device compatibility on its network. The following is just one of a series of Facebook ads by Vodacom propagating this misinformation. Please read through the false claims contained in the Vodacom responses in the following link and responses from customers as well. https://m.facebook.com/comment/replies/?ctoken=10159190261399047_10159246537219047&ft_ent_identifier=10159190261399047&gfid=AQClKhH8Xwpi_Fxg_JY¬if_t=feed_comment_reply¬if_id=1609824505865900&ref=m_notif
112 replies
65 months ago
Multiple Apple EarPod warranty claim rejections at iStore Fourways Mall branch
Don’t be optimistic when trying to have your Apple EarPods repaired, or replaced for any issues under warranty (and yes, they WILL fail whilst still under warranty), especially at the iStore Fourways Mall branch. I had the misfortune of dealing with this particular branch on a few occasions for the very same issue and the service desk agents there (I have dealt with both Mpho Mapeta and Shayur Kisten) are constantly looking for ways to reject claims, with the standard modus operandi being, for them to inspect the rubbers near the remote and lightning connector, which they are fully aware, usually perishes whilst the devices are still under warranty and then reject the claim on the basis of this being customer misuse! This can end up costing customers R1000’s of Rands over a few months, on the basis of their claims continually being rejected and the subsequent cost of replacing these items. I was offered replacement EarPods at a cost of R947.66, even though I only paid R649 for mine, with the store then claiming that the inflated pricing was because they were replacement units and that I could opt to buy a pair at their in store promotional price of R399 instead, after I raised this concern with them! I have raised my concerns with both the iStore Fourways Mall store manager - Sauda Omar, as well as Melissa Warren from iStore’s Talk2Us customer care department and they both cite Apple’s policies and warranty guidelines being outside their control. My suggestion to you, in order to avoid substantial ongoing financial implications, would be to rather keep your new Apple EarPods unused and in their original packaging and buy non-Apple replacements (presumably with good after sales and warranty support), from a store other than iStore and to use those instead.
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)