BUNDU THATCHERS & PROJECTS
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
am so impressed with this company. My thatch roof was giving me so many sleepless nights and they have solved all my problems and added value to my home with these tiles. Pieter is worth his weight in gold, he was so patience with us while we waited to get our finances in order. The job was done to absolute perfection. The team is polite and work incredibly hard. Even to the smallest details this company surprised me. A small pot plant of mine was broken during the process and they immediately reimbursed me for the damage without me even asking. That type of attention to detail and customer satisfaction is hard to come by. They also fixed my sliding gate that was struggling to open, just because they realized it just needed a little grinding to open properly again. They were well priced in the market and definitely on the cheaper side between all the quotations we gathered. The product and the other materials used are premium and not ******* substitutes. This roof will definitely outlive me so I won't be needing your services again (which is a good thing), but I'd like to give you this great review to show my gratitude for a job well done. Thanks so much! Sleeping soundly under my Harvey tiles!
1 reviews | Active since Jan 2020
am so impressed with this company. My thatch roof was giving me so many sleepless nights and they have solved all my problems and added value to my home with these tiles. Pieter is worth his weight in gold, he was so patience with us while we waited to get our finances in order. The job was done to absolute perfection. The team is polite and work incredibly hard. Even to the smallest details this company surprised me. A small pot plant of mine was broken during the process and they immediately reimbursed me for the damage without me even asking. That type of attention to detail and customer satisfaction is hard to come by. They also fixed my sliding gate that was struggling to open, just because they realized it just needed a little grinding to open properly again. They were well priced in the market and definitely on the cheaper side between all the quotations we gathered. The product and the other materials used are premium and not ******* substitutes. This roof will definitely outlive me so I won't be needing your services again (which is a good thing), but I'd like to give you this great review to show my gratitude for a job well done. Thanks so much! Sleeping soundly under my Harvey tiles!
1 reviews | Active since Jan 2020
<div>Please be warned against Bundu Thatchers and Projects. They replaced my garage roof with a new one, but after some rain the roof leaked. Bundu came and "fix" the roof several times and it still kept leaking untin it eventually collapsed. Now they are refusing to fix the roof as they do not cover "storm damage" despite the fact that there was no actual storm just normal rain for a few says. This al happened within a month of the roof being replaced. Why would a brand new roof keep on leaking and eventually collapse if it is not due to substandard and poor workmanship. Be careful, they promise you amazing work, provide you with poor qaulity work and service and then refuse to fix their own mess. The owner of Bundu Thatchers ANDRE is extremely rude insulted me when I raised their poor workmanship and substandard service and then blocked me on his phone</div>
1 reviews | Active since Jan 2020
<div>Please be warned against Bundu Thatchers and Projects. They replaced my garage roof with a new one, but after some rain the roof leaked. Bundu came and "fix" the roof several times and it still kept leaking untin it eventually collapsed. Now they are refusing to fix the roof as they do not cover "storm damage" despite the fact that there was no actual storm just normal rain for a few says. This al happened within a month of the roof being replaced. Why would a brand new roof keep on leaking and eventually collapse if it is not due to substandard and poor workmanship. Be careful, they promise you amazing work, provide you with poor qaulity work and service and then refuse to fix their own mess. The owner of Bundu Thatchers ANDRE is extremely rude insulted me when I raised their poor workmanship and substandard service and then blocked me on his phone</div>
1 reviews | Active since Jan 2020
No customer or customer etiquette. Called the owner Andre and asked if he could provide me with a quote. He advised me that he will come in the week. Gave him a call the next day and asked him if he is still coming. He advised he will see me at 13:00 on the sae day. I have been trying to call him everyday since then and sending him whatsapp messages. He blocked my number. I called him from another number and he was so rude towards me. If he was unable to do the work all he should have said was he is unable to, not be rude and tell me go and get someone else.
1 reviews | Active since Jan 2020
No customer or customer etiquette. Called the owner Andre and asked if he could provide me with a quote. He advised me that he will come in the week. Gave him a call the next day and asked him if he is still coming. He advised he will see me at 13:00 on the sae day. I have been trying to call him everyday since then and sending him whatsapp messages. He blocked my number. I called him from another number and he was so rude towards me. If he was unable to do the work all he should have said was he is unable to, not be rude and tell me go and get someone else.
1 reviews | Active since Jan 2020
Pls stay away. worst people to deal with, bad workmanship, there is not one person working there that is not rude. discussing owner. never spoke to a more rude person. awaiting quote for a 3x9m lapa for more than a week. when spoke to owner he informed me if I cant wait I must go somewhere ells he does not need my business. Stay away stay very far away.
1 reviews | Active since Jan 2020
Pls stay away. worst people to deal with, bad workmanship, there is not one person working there that is not rude. discussing owner. never spoke to a more rude person. awaiting quote for a 3x9m lapa for more than a week. when spoke to owner he informed me if I cant wait I must go somewhere ells he does not need my business. Stay away stay very far away.
1 reviews | Active since Jan 2020
Dear Bundu Thatchers, I wanted to give you a heartfelt and well deserved "thank you" for your incredible service. The fire at our house was without a doubt the most terrifying and traumatizing event that my wife and I had experienced. This furthermore amplified any bad experience that we received by any of the numerous contractors that we had to deal with after the event. The insurance company assigned Bundu Thatchers to rebuild the lapa, and our experience with Bundu Thatchers during this time was more than just pleasant - they felt like a family member that was there to not only rebuild what we lost, but also offered us the support we needed to get back on our feet. Bundu Thatchers conducted themselves professionally: - They showed up on time, daily; - They conducted themselves professionally; - Communication was clear and concise and we knew exactly what the progress of the project was; - They ensured that the site was prepared and cleaned at the end of the day; - They did not take shortcuts. They took attention to detail extremely seriously; - Andre, Charmaine, Pieter, Eugene and the rest of the team were friendly and a pleasant to interact with; - Most importantly: We could not be any happier with the end result! I will be using Bundu Thatchers for any further lapa / building work going forward, and I will be recommending you to friends and familty.
1 reviews | Active since Jan 2020
Dear Bundu Thatchers, I wanted to give you a heartfelt and well deserved "thank you" for your incredible service. The fire at our house was without a doubt the most terrifying and traumatizing event that my wife and I had experienced. This furthermore amplified any bad experience that we received by any of the numerous contractors that we had to deal with after the event. The insurance company assigned Bundu Thatchers to rebuild the lapa, and our experience with Bundu Thatchers during this time was more than just pleasant - they felt like a family member that was there to not only rebuild what we lost, but also offered us the support we needed to get back on our feet. Bundu Thatchers conducted themselves professionally: - They showed up on time, daily; - They conducted themselves professionally; - Communication was clear and concise and we knew exactly what the progress of the project was; - They ensured that the site was prepared and cleaned at the end of the day; - They did not take shortcuts. They took attention to detail extremely seriously; - Andre, Charmaine, Pieter, Eugene and the rest of the team were friendly and a pleasant to interact with; - Most importantly: We could not be any happier with the end result! I will be using Bundu Thatchers for any further lapa / building work going forward, and I will be recommending you to friends and familty.
1 reviews | Active since Jan 2020
They came out after we had a claim with Standard Bank, they did a emergency repair on our roof and the next day fixed the roof. I was very happy with his service, I requested a quote to get our roof brushed the Friday. It has been more than a week later and I keep on asking Pieter for a quote. Not getting any feedback, started out so great and ended so poorly.
1 reviews | Active since Jan 2020
They came out after we had a claim with Standard Bank, they did a emergency repair on our roof and the next day fixed the roof. I was very happy with his service, I requested a quote to get our roof brushed the Friday. It has been more than a week later and I keep on asking Pieter for a quote. Not getting any feedback, started out so great and ended so poorly.
1 reviews | Active since Jan 2020
Bundu Thatch and Projects received the tender from Outsurance to repair our cottage that was destroyed by fire on the 10 November 2018 From the first day that they came out to view the damage until completion of all the work, on the 25 January 2019, they have been fantastic Nothing was too much trouble. Their work teams, thatchers, electricians, builders, painters were truly wonderful. They were so quiet - no loud noise and everything was cleaned every day so that you never had dirt and rubble lying around Andre J van Vuuren and Pieter Greybe must be commended for the whole professional approach to the project. They were always on hand and ready to answer any questions. A highly professional outfit that comes HIGHLY recommended
1 reviews | Active since Jan 2020
Bundu Thatch and Projects received the tender from Outsurance to repair our cottage that was destroyed by fire on the 10 November 2018 From the first day that they came out to view the damage until completion of all the work, on the 25 January 2019, they have been fantastic Nothing was too much trouble. Their work teams, thatchers, electricians, builders, painters were truly wonderful. They were so quiet - no loud noise and everything was cleaned every day so that you never had dirt and rubble lying around Andre J van Vuuren and Pieter Greybe must be commended for the whole professional approach to the project. They were always on hand and ready to answer any questions. A highly professional outfit that comes HIGHLY recommended
1 reviews | Active since Jan 2020
<p>IVE NEVER IN MY LIFE SEEN ANYBODY SO RUDE AND UNPROFESSIONAL LIKE ANDRE THE OWNER OF THE COMPANY....</p> <p> </p> <p>HE DID WORK FOR US AND THE WAY HE TREATED HIS EMPLOYEES AND THE PEOPLE AROUND HIS IS SO DISRESPECTFULL.....</p> <p> </p> <p>CANT SEE HOW YOU ARE STILL IN BUSINESS REALLY!!!!!!!!!!!</p> <p> </p> <p>HOPE THIS POST WILL OPEN YOU EYES TO TREAT PEOPLE WITH RESPECT......</p>
1 reviews | Active since Jan 2020
<p>IVE NEVER IN MY LIFE SEEN ANYBODY SO RUDE AND UNPROFESSIONAL LIKE ANDRE THE OWNER OF THE COMPANY....</p> <p> </p> <p>HE DID WORK FOR US AND THE WAY HE TREATED HIS EMPLOYEES AND THE PEOPLE AROUND HIS IS SO DISRESPECTFULL.....</p> <p> </p> <p>CANT SEE HOW YOU ARE STILL IN BUSINESS REALLY!!!!!!!!!!!</p> <p> </p> <p>HOPE THIS POST WILL OPEN YOU EYES TO TREAT PEOPLE WITH RESPECT......</p>
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