TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have purchased products from Buyfresh more than once and am very pleased. Their service is fast and the website user-friendly. Their produce is freshly wrapped in biodegradable material. There's a great variety of healthy products and always had a free gift e.g. a Cinnabon with the order. I'll definitely be ordering in the future.
1 reviews | Active since Jan 2020
I have purchased products from Buyfresh more than once and am very pleased. Their service is fast and the website user-friendly. Their produce is freshly wrapped in biodegradable material. There's a great variety of healthy products and always had a free gift e.g. a Cinnabon with the order. I'll definitely be ordering in the future.
1 reviews | Active since Jan 2020
I ordered R1408.65 worth of meat and veggies from Buyfresh. I paid EFT on 30 March via their payment partner, Peach Payments. The money came off my account, but the Buyfresh website says FAILED. I have so far sent the following: 2 x emails direct to Buyfresh. One to hello@buyfresh.co.za and the other email to support@buyfresh.co.za. 2 x messages via their webpage. Message on Tuesday 31 March and another message on Wednesday 1st April. I also phoned the number on the webpage and left a message. This morning, Thursday 2nd April, I left a message via their Facebook page. I have had not one reply via any medium from Buyfresh. I finally contacted Peach Payments, who confirmed they had received payment and that they would contact Buyfresh on my behalf. This lack of communication from Buyfresh is totally disgusting and I will never order again. Yes, we are in lockdown, but there are so many ways of communication there is no excuse but illness or death. I wouldn't wish that on them under any circumstances, but that is the only thing I can think of.
1 reviews | Active since Jan 2020
I ordered R1408.65 worth of meat and veggies from Buyfresh. I paid EFT on 30 March via their payment partner, Peach Payments. The money came off my account, but the Buyfresh website says FAILED. I have so far sent the following: 2 x emails direct to Buyfresh. One to hello@buyfresh.co.za and the other email to support@buyfresh.co.za. 2 x messages via their webpage. Message on Tuesday 31 March and another message on Wednesday 1st April. I also phoned the number on the webpage and left a message. This morning, Thursday 2nd April, I left a message via their Facebook page. I have had not one reply via any medium from Buyfresh. I finally contacted Peach Payments, who confirmed they had received payment and that they would contact Buyfresh on my behalf. This lack of communication from Buyfresh is totally disgusting and I will never order again. Yes, we are in lockdown, but there are so many ways of communication there is no excuse but illness or death. I wouldn't wish that on them under any circumstances, but that is the only thing I can think of.
1 reviews | Active since Jan 2020
I am an online shopper guru and I can assure you this is the best quality produce available in the Western Cape! You can not fault the quality of the products and then let me ask you, where do you get anything for free??? FREE delivery just a cut above the rest. Customer service I rate 5/5. Perfect packaging! i thought somebody sent me a gift! Order now and thank me later.
1 reviews | Active since Jan 2020
I am an online shopper guru and I can assure you this is the best quality produce available in the Western Cape! You can not fault the quality of the products and then let me ask you, where do you get anything for free??? FREE delivery just a cut above the rest. Customer service I rate 5/5. Perfect packaging! i thought somebody sent me a gift! Order now and thank me later.
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