Buzz Movers
Claimed Business
|4.6|65 Reviews (last 12 months)|This business does not respond to reviews
Buzz Movers
Claimed Business
|4.6
65 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Buzz Movers
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Buzz Movers is widely praised for friendly, efficient crews, careful wrapping of furniture, and competitive pricing on long-distance moves. Named consultants like Luan, Stephanie, and Ray receive repeated thanks for clear communication. A minority of reviews describe damaged or missing items, hidden surcharges, and poor follow-up when complaints arise, creating a sharp contrast in customer experiences.
TrustIndex
6.3
Jul '25 - Jun '26
Based on recent customer reviews, Buzz Movers is widely praised for friendly, efficient crews, careful wrapping of furniture, and competitive pricing on long-distance moves. Named consultants like Luan, Stephanie, and Ray receive repeated thanks for clear communication. A minority of reviews describe damaged or missing items, hidden surcharges, and poor follow-up when complaints arise, creating a sharp contrast in customer experiences.
Buzz Movers's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support. Customers repeatedly name consultants like Luan, Stephanie, and Ray for patient, professional support. Crews are described as friendly, helpful, and accommodating, often going the extra mile during stressful relocations. Complaint handling is the weak point, with some negative reviews citing rude responses and ignored callbacks.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good morning Luan. I would like to thank you and the team for turning a very stressful situation into an easy one. Thank you for making all the arrangements and for your prompt responses. Your team was a dream and very professional! Goodman is a great team leader! And the packing leader wow. Magic team I highly recommend Buzz! Have a good day! Beverlyn Yusuf
1 reviews | Active since Jan 2020
Good morning Luan. I would like to thank you and the team for turning a very stressful situation into an easy one. Thank you for making all the arrangements and for your prompt responses. Your team was a dream and very professional! Goodman is a great team leader! And the packing leader wow. Magic team I highly recommend Buzz! Have a good day! Beverlyn Yusuf
1 reviews | Active since Jan 2020
They were approachable, helpful, affordable, fruendly and on time. Our furniture was delivered well taken care of. What could have been a traumatic experience, moving home, was made so much easier by them. Thank you Buzz Coastal Removers.
1 reviews | Active since Jan 2020
They were approachable, helpful, affordable, fruendly and on time. Our furniture was delivered well taken care of. What could have been a traumatic experience, moving home, was made so much easier by them. Thank you Buzz Coastal Removers.
1 reviews | Active since Jan 2020
This review is long overdue. I moved from Wellington, Western Cape to Graaff-Reinet, Eastern Cape in the middle of February 2026. I chose a shared move, because that was the least expensive. I shopped around ALL over for a moving company and Buzz Movers came up with the absiolutely BEST price. You have to realise that the day of pick-uo and day of delivery can move a day or two, because it is a share move, so I was prepared for that. They picked up a day earlier and they also delivered a day earlier. I was SO impressed with the way they handled my furniture. I packed my own boxes and plastic crates, but they wrapped almost all my large furniture in bubble wrap AND with a type of blanket. They went above and beyond by also taking a few items I forgot to put on the inventory - not big items. My furniture was delivered without a single thing broken or damaged. Their staff was friendly and I hopefully won't move again soon, but I will ALWAYS use them again and can recommend them with absolute cer*****y. Thank you Buzz Movers! You made a stressful experience a lot less stressful
1 reviews | Active since Jan 2020
This review is long overdue. I moved from Wellington, Western Cape to Graaff-Reinet, Eastern Cape in the middle of February 2026. I chose a shared move, because that was the least expensive. I shopped around ALL over for a moving company and Buzz Movers came up with the absiolutely BEST price. You have to realise that the day of pick-uo and day of delivery can move a day or two, because it is a share move, so I was prepared for that. They picked up a day earlier and they also delivered a day earlier. I was SO impressed with the way they handled my furniture. I packed my own boxes and plastic crates, but they wrapped almost all my large furniture in bubble wrap AND with a type of blanket. They went above and beyond by also taking a few items I forgot to put on the inventory - not big items. My furniture was delivered without a single thing broken or damaged. Their staff was friendly and I hopefully won't move again soon, but I will ALWAYS use them again and can recommend them with absolute cer*****y. Thank you Buzz Movers! You made a stressful experience a lot less stressful
1 reviews | Active since Jan 2020
Wonderful, efficient service from Buzz Movers. They communicated well from beginning to end; were punctual; and so careful with our stuff. Highly recommended, thank you!
1 reviews | Active since Jan 2020
To the Buzz Movers Team, I would like to extend my sincere gratitude for the incredible service provided during my recent move. After living in my home for 37 years, the thought of moving was overwhelming. Before finding Buzz Movers, I contacted other companies who insisted I complete a detailed spreadsheet of every single item myself. As someone with decades of belongings, this felt impossible and stressful. When I asked those companies for help with the inventory, they simply refused. Buzz Movers was different from the very first phone call. Even before I had committed to using your services, you sent someone to my home to take videos and photos, completing the entire inventory on my behalf. Nothing was ever too much trouble. Despite my many emails and questions, your team remained professional, patient, and kind every single time. On the moving day, the care taken was second to none. The team ensured every piece of furniture was protected—whether with blankets, bubble wrap, or clingwrap—before it was even moved. The entire process was seamless, stress-free, and professional from start to finish. I cannot recommend Buzz Movers highly enough. You turn a daunting life event into a smooth and positive experience. Kind regards, Annatjie van der Merwe
1 reviews | Active since Jan 2020
To the Buzz Movers Team, I would like to extend my sincere gratitude for the incredible service provided during my recent move. After living in my home for 37 years, the thought of moving was overwhelming. Before finding Buzz Movers, I contacted other companies who insisted I complete a detailed spreadsheet of every single item myself. As someone with decades of belongings, this felt impossible and stressful. When I asked those companies for help with the inventory, they simply refused. Buzz Movers was different from the very first phone call. Even before I had committed to using your services, you sent someone to my home to take videos and photos, completing the entire inventory on my behalf. Nothing was ever too much trouble. Despite my many emails and questions, your team remained professional, patient, and kind every single time. On the moving day, the care taken was second to none. The team ensured every piece of furniture was protected—whether with blankets, bubble wrap, or clingwrap—before it was even moved. The entire process was seamless, stress-free, and professional from start to finish. I cannot recommend Buzz Movers highly enough. You turn a daunting life event into a smooth and positive experience. Kind regards, Annatjie van der Merwe
1 reviews | Active since Jan 2020
From the beginning the communication was very good. And on the day of the move it was a very pleasant experience. The men where friendly and worked very fast and efficient. They took great care to be careful with all the furniture, appliances and boxes. Many things where wrapped for protection. It was a real pleasure to have them there. I can highly recommend Buzz Movers!!!
1 reviews | Active since Jan 2020
From the beginning the communication was very good. And on the day of the move it was a very pleasant experience. The men where friendly and worked very fast and efficient. They took great care to be careful with all the furniture, appliances and boxes. Many things where wrapped for protection. It was a real pleasure to have them there. I can highly recommend Buzz Movers!!!
The most common complaint about Buzz Movers, based on Hellopeter's AI analysis of recent customer reviews, is Parcel Safety & Accountability. Most moves arrive intact thanks to thorough wrapping with blankets, bubble wrap, and plastic. However, several reviews describe stolen items including a TV, swimming pants, and personal belongings, with the company often denying responsibility or offering inadequate compensation when incidents occur.
Buzz Movers has a TrustIndex of 6.3 out of 10 on Hellopeter, based on 65 reviews in the last 12 months. They reply to 83% of negative reviews, typically within 73 hours 10 min. Hellopeter has tracked Buzz Movers across 124 total reviews. How is the TrustIndex calculated? →