BY
Beverlyn Y
Active since Mar 2018
7
Reviews
0
Industries
Reviews
7 reviews3 weeks ago
Good morning Luan
Good morning Luan. I would like to thank you and the team for turning a very stressful situation into an easy one. Thank you for making all the arrangements and for your prompt responses. Your team was a dream and very professional! Goodman is a great team leader! And the packing leader wow. Magic team I highly recommend Buzz! Have a good day! Beverlyn Yusuf
0 replies
9 months ago
The agent provided Good, prompt and professional service
The agent provided Good, prompt and professional service. Everything runs well I am happy thus far. My car was towed promptly and the claim is still in progress but the agent who assisted me did so with speed and professionalism
1 reply
26 months ago
Fast and efficient s...
Fast and efficient service from the agent , Legaiyenn Helped me promptly Thank you
1 reply
28 months ago
Consultant was thoro...
Consultant was thorough, efficient and professional
1 reply
54 months ago
Extremely poor after sales service no network connection
I have taken the time to read all the reviews. Negative reviews of this company are plenty. Wow, question is how is it that they still allowed to operate? I wish i did this (read the reviews) prior to allowing myself to get robbed. So the comments about zero customer service, tech support and no network is absolutely true. Living in a large home we got not 1 but 2 unlimited packages. 2nd one actually still boxed cause no point in having a double headache. It works 10% of the time. Constantly have to reconnect manually and it just times out. Can go days without any service. Was also told about coverage of 2 towers etc. My advise to new customers getting lured like we did with low costs of unlined package. Do not join this joke of a company. When you want to sign up they call you non stop to sign up... 10 agents were blowing up my phone to get me to join. After that you will struggle to get service. All i have been asking daily is for technical support as im hopeful it's just a settings issue. This is definitely not6plug and play. They need to be stopped
1 reply
66 months ago
Scammed by e-Dreams
Hello Peter I really need your help in resolving this most unfortunate issue I have with e-Dreams the flight booking portal. I feel like we have been scammed out of R+-4500 and now we are not getting any feedback only the run around regarding a complaint we lodged on the 6th January 2021. Here is some background on the matter as outlined below; On Saturday 2nd January 2021 at around 7 am, we booked a one-way business class ticket from Joburg to Cpt as my son called to let me know he was not feeling well. Before 9 that same morning, I got a friend in Cpt to accompany my son to a doctor, and before or around 10 am the doctor called me to inform me that it was nothing too serious but mere food poisoning and that all was well. My son received the necessary medication and called me not to rush back. This is when I attempted to contact e-dreams but was prompted to communicate via their app. I downloaded the app and signed in and requested a change of booking for Friday 8th January 2021 as I still had business to attend to during the coming week. I immediately received an email reply advising me that they had received my request and that they were prioritizing my booking. Henceforth I continuously checked the app and my emails for any further updates as I needed to confirm my booking for Friday 8th January. I heard nothing further until Monday 4th January 2021, when we received an email from e-Dreams stating that they tried to contact us severally so as to handle the booking request. I found this strange as we did not receive any calls or further email replies from them with regards to the change of booking request. I then communicated with a human agent via the app and was asked to contact the call centre directly to resolve my queries. I then spoke to a human call centre agent by the name of Rishi Prakash who advised me that regrettably the passenger was noted down as a "no show" for the Saturday 2nd January 2021 flight. This came as a huge shock to us as we not only tried to inform e-dreams about the change of booking but equally a business class ticket by its nature is changeable due to the high cost attached to it. Rishi informed me that there was nothing further he could assist with and that we would need to submit a complaint form in order to go further with the matter. I immediately copied Rushi with all the email correspondence I received from e Dreams about my change of booking request but he said it does not matter as it is all out of his hands and denied receiving any of my emails. He then proceeded to email me the online complaints form and said that he could not be of any further assistance. I then proceeded to complete the complaints form and heard nothing back since. When I called again on Wednesday and Thursday respectively (6th and 7th January 2021) I was told that I would hear back from them between 3 and 21 working days before that, they had nothing further to say. It left us with no choice but to rebook another business class ticket with another carrier which cost us an additional 4k. To date, nothing further has been received from e-Dreams which is very very unsettling, to say the least. I am left with an extremely bitter taste in my mouth and vow never to use the services of e-Dreams in the future. I feel disgruntled and scammed as they have very little regard for customers and extremely poor customer service. Simply put I want a full refund and at the very least I would like them to acknowledge their fault in this entire matter. Thank you for your assistance in this regard
0 replies
100 months ago
Blue Chic SA’s Disgraceful service
Consumers BEWARE of the online LADIES store named Blue Chic SA @blue_chic_sa on instagram & Twitter. I’m having an horrendous experience with this store. Made my online purchase on the 7 March 2018. Funds deducted. No communication from them at all & 2 weeks later I enquired about my delivery. To my horror was told by store owner if I didn’t like their service I should not buy from them again. I waited a further week/half still nothing. I reported the store to Instagram, fastpay and hello peter. To my utter surprise and disgust On the 22 March 2018 I receive random whatsapp saying they no longer had stock of the items I purchased and that they will refund me. For 2 days now I’ve been asking for pop. This is the worst online experience I’ve ever had and I always try to support local businesses. Blue chic SA you need to re-evaluate your attitude , you suck at business and you lack professionalism. I will make it my life’s work to tell anyone and everyone of this awful experience. I will also be reporting you to the consumer council your ****a shop needs to be closed down !!!!!
0 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)