CM
Cafe Magnifico
Unclaimed Business
CM
Cafe Magnifico
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Restaurants & Food
#14NPS Score
0Unlikely
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZA
MJ
Michaela J
1 reviews | Active since Jan 2020
31 Dec 2022, 17:11
Quantity of food and the price
the price compared to the portion is just ridiculous, never again.
Helpful (0)
|Replies (0)MJ
Michaela J
1 reviews | Active since Jan 2020
31 Dec 2022, 17:11
Quantity of food and the price
the price compared to the portion is just ridiculous, never again.
0
Replies (0)CCCB
Chantell Chanty Chans Briggs
1 reviews | Active since Jan 2020
2 Aug 2018, 16:38
Biting on a broken piece of glass in pasta ordered and having my mouth(pallet) cut open
After placing an order through Mr Delivery from Magnifico bistro Canal Walk Milnerton. Our order consisted of a Beef Lasagna and Alfredo Pasta Totaling to R203-00. I proceeded to dish up the meal for my fiance and I divided the two bowls onto each plate. When attempting to eat the lasagna I bit into something hard which hurt once I took it out my mouth after having to spit the entire mouthful out I discovered I had bit into a piece of glass which had cut my pallet open. I immediately contacted the store and explained the frustration and injury I sustained irrespective of how minor the injury was I am unsure of what I had consumed should there have been smaller particles of glass in the one or two mouthfuls I had previously. I immediately contacted the store and was told they will collect the food and issue a refund. Never mind the inconvenience and frustration from our side as we had looked forward to the meal. In explaining to the person on the other line I was told I am not giving him chance to speak after all I was trying to do was express my concern at a reasonable tone with my fiance present. I've had to be inconvenienced in ordering from McDonald's and having to wait another hour for food on a week night after a long day at work. The recipient of the phone call at the bistro went and checked with the kitchen but can't confirm any broken dishes. When food was dropped off my fiance and I had to white plates layed out with two forks and a board ready to dish up(with no clear glass of any kind in sight) I do understand that accidents can happen but do believe that quality control or precautions or cautions as such isnt taken as seriously as it should be. Swallowing of glass can cause major issues and this is what I wish to express to the store other than not having the meal I expected and being hugely inconvenienced. I do await a response from the store owner or superior as I don't feel a refund is sufficient for the damage and disappointment caused. I have taken pictures of food and glass piece as well as my pallet that was cut open and all I can think of is what if any of that was swallowed. Luckily my fiance hadnt even started on his plate yet. Deeply concerned on so many levels.
Helpful (0)
|Replies (0)CCCB
Chantell Chanty Chans Briggs
1 reviews | Active since Jan 2020
2 Aug 2018, 16:38
Biting on a broken piece of glass in pasta ordered and having my mouth(pallet) cut open
After placing an order through Mr Delivery from Magnifico bistro Canal Walk Milnerton. Our order consisted of a Beef Lasagna and Alfredo Pasta Totaling to R203-00. I proceeded to dish up the meal for my fiance and I divided the two bowls onto each plate. When attempting to eat the lasagna I bit into something hard which hurt once I took it out my mouth after having to spit the entire mouthful out I discovered I had bit into a piece of glass which had cut my pallet open. I immediately contacted the store and explained the frustration and injury I sustained irrespective of how minor the injury was I am unsure of what I had consumed should there have been smaller particles of glass in the one or two mouthfuls I had previously. I immediately contacted the store and was told they will collect the food and issue a refund. Never mind the inconvenience and frustration from our side as we had looked forward to the meal. In explaining to the person on the other line I was told I am not giving him chance to speak after all I was trying to do was express my concern at a reasonable tone with my fiance present. I've had to be inconvenienced in ordering from McDonald's and having to wait another hour for food on a week night after a long day at work. The recipient of the phone call at the bistro went and checked with the kitchen but can't confirm any broken dishes. When food was dropped off my fiance and I had to white plates layed out with two forks and a board ready to dish up(with no clear glass of any kind in sight) I do understand that accidents can happen but do believe that quality control or precautions or cautions as such isnt taken as seriously as it should be. Swallowing of glass can cause major issues and this is what I wish to express to the store other than not having the meal I expected and being hugely inconvenienced. I do await a response from the store owner or superior as I don't feel a refund is sufficient for the damage and disappointment caused. I have taken pictures of food and glass piece as well as my pallet that was cut open and all I can think of is what if any of that was swallowed. Luckily my fiance hadnt even started on his plate yet. Deeply concerned on so many levels.
0
Replies (0)BvdH
Beuana-Lize van den Heever
1 reviews | Active since Jan 2020
25 May 2015, 08:41
All round bad service from owner and staff
We have been ordering food for delivery from Cafe Magnifico to our office in the Willowbridge center from January 2015. Our average monthly expenditure at this restaurant is R 2500. <br> <br> Every time we order there is either a problem with food taking more than an hour due to them forgetting to make my food, cocky waiters expecting a tip for delivery(if we tip every day is ridiculous) or saying that they cannot deliver more than once a day, food being delivered in take away containers after request that it be delivered in plates, food being delivered without the requested. <br> <br> I would understand if the restaurant had a cocky manager, but this is the owner giving this bad attitude. <br> <br> Then again this morning my husband and I ordered breakfast for delivery, where I ordered muesli and Yogurt (without fruit) the order came without the honey as requested and specified on their menu. <br> On complaining to the owner in person he yelled out that he would not deliver to us anymore in front of all his other customers.<br> <br> Exceptionally bad service from the whole staff. Do not eat there ever as you WILL NOT get your money's worth!!!
Helpful (0)
|Replies (0)BvdH
Beuana-Lize van den Heever
1 reviews | Active since Jan 2020
25 May 2015, 08:41
All round bad service from owner and staff
We have been ordering food for delivery from Cafe Magnifico to our office in the Willowbridge center from January 2015. Our average monthly expenditure at this restaurant is R 2500. <br> <br> Every time we order there is either a problem with food taking more than an hour due to them forgetting to make my food, cocky waiters expecting a tip for delivery(if we tip every day is ridiculous) or saying that they cannot deliver more than once a day, food being delivered in take away containers after request that it be delivered in plates, food being delivered without the requested. <br> <br> I would understand if the restaurant had a cocky manager, but this is the owner giving this bad attitude. <br> <br> Then again this morning my husband and I ordered breakfast for delivery, where I ordered muesli and Yogurt (without fruit) the order came without the honey as requested and specified on their menu. <br> On complaining to the owner in person he yelled out that he would not deliver to us anymore in front of all his other customers.<br> <br> Exceptionally bad service from the whole staff. Do not eat there ever as you WILL NOT get your money's worth!!!
0
Replies (0)SS
Sandra S
1 reviews | Active since Jan 2020
4 Apr 2015, 09:07
ARROGANCE
2 Weeks ago after church my family and I went to Cafe Magnifico Coffee and Bistro for coffee and breakfast. We ordered from the waiter and received our food. When the bill came I was not satisfied with the amount and queried it from the waiter. He tried to be helpful but then got the owner to assist. I was so embarrassed after he was so arrogant telling me he needs to make profit. I ordered 2 slices of bread with avo. I was charged for the avo, 2 slices of bread and again for more bread with butter and jam. I wanted him to explain how he could charge me if I only had the 2 slices of bread and avo. He was so aggressive and arrogant and spoke to me in such a bad manner in front of all the other customers which was so embarrassing saying he needs to make a profit....enough said I will never put my feet there again. This owner is so unprofessional and arrogant, what a bad experience!!
Helpful (0)
|Replies (0)SS
Sandra S
1 reviews | Active since Jan 2020
4 Apr 2015, 09:07
ARROGANCE
2 Weeks ago after church my family and I went to Cafe Magnifico Coffee and Bistro for coffee and breakfast. We ordered from the waiter and received our food. When the bill came I was not satisfied with the amount and queried it from the waiter. He tried to be helpful but then got the owner to assist. I was so embarrassed after he was so arrogant telling me he needs to make profit. I ordered 2 slices of bread with avo. I was charged for the avo, 2 slices of bread and again for more bread with butter and jam. I wanted him to explain how he could charge me if I only had the 2 slices of bread and avo. He was so aggressive and arrogant and spoke to me in such a bad manner in front of all the other customers which was so embarrassing saying he needs to make a profit....enough said I will never put my feet there again. This owner is so unprofessional and arrogant, what a bad experience!!
0
Replies (0)