C
Canobrella
Unclaimed Business
C
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWS
Wynand S
1 reviews | Active since Jan 2020
6 Aug 2019, 09:12
Canobrella Canvas blinds
I had two canvas roller blinds installed by Canobrella. The product was good and the service and installing also. However, being canvas with plastic windows and zippers these items require support in maintenance and repairs. This is where Canobrella alias Sun Cover Systems cc are totally absent. I have been attempting since Nov 2018 to source their support re repairs required and yet after 9 months no response whatsoever. Telephonic requests to Sari (owner) & supplied photos of panels requiring attention have remained unanswered and totally ignored. Canobrela does not do any after sales service - they are not available for this. If your require a full and trustworthy supplier with after sales support you will be very pleased with Matrix Lifestyles Group in Benoni who willingly and very friendly came to my rescue to repair my blinds which the manufacturer, Canobrela would not. Refer: www.matrixoutdoorblinds.co.za
Helpful (0)
|Replies (0)WS
Wynand S
1 reviews | Active since Jan 2020
6 Aug 2019, 09:12
Canobrella Canvas blinds
I had two canvas roller blinds installed by Canobrella. The product was good and the service and installing also. However, being canvas with plastic windows and zippers these items require support in maintenance and repairs. This is where Canobrella alias Sun Cover Systems cc are totally absent. I have been attempting since Nov 2018 to source their support re repairs required and yet after 9 months no response whatsoever. Telephonic requests to Sari (owner) & supplied photos of panels requiring attention have remained unanswered and totally ignored. Canobrela does not do any after sales service - they are not available for this. If your require a full and trustworthy supplier with after sales support you will be very pleased with Matrix Lifestyles Group in Benoni who willingly and very friendly came to my rescue to repair my blinds which the manufacturer, Canobrela would not. Refer: www.matrixoutdoorblinds.co.za
0
Replies (0)AZ
Anton Z
1 reviews | Active since Jan 2020
7 Nov 2017, 22:44
No after sale service on a damaged product
We needed to close our outside area . We decided on awnings. Initially the service and product quality was excellent But then within the warranty period there was a tear on the roof. After many empty promises from their side they didn't come to fix it. We followed up and by then the warranty expired. They said it is out of warranty and refuses to fix it. After trying to follow up some more, they now refuse to talk to me https://www.canobrella.co.za/
Helpful (0)
|Replies (0)AZ
Anton Z
1 reviews | Active since Jan 2020
7 Nov 2017, 22:44
No after sale service on a damaged product
We needed to close our outside area . We decided on awnings. Initially the service and product quality was excellent But then within the warranty period there was a tear on the roof. After many empty promises from their side they didn't come to fix it. We followed up and by then the warranty expired. They said it is out of warranty and refuses to fix it. After trying to follow up some more, they now refuse to talk to me https://www.canobrella.co.za/
0
Replies (0)