CI
Capesate Installations Cape Town
Unclaimed Business
CI
Capesate Installations Cape Town
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 Jun 2025, 07:17
Daylight ******s
I would not recommend them. All professional online and on WhatsApp claiming to be "DSTV Accredited Installers" until they get to your house. They quoted me R3500 to replace my dish which already was a ridiculous amount but we agreed on it. Next minute, the bill came and it was R6174! It made me sick to my stomach. They use all the tricks in the book "you got the best of the best" and "we had to do an upgrade because the other one was not working". All these decisions were made without informing me. They claim to be DSTV-accredited installers but I do not think they are. They are daylight ******s in uniforms and have no respect for people's hard-earned money. The dish works, but their customer service is atrocious. I have sent numerous WhatsApps and Emails for them to rectify this bad customer service. I have asked for feedback, but they have not responded for days now. I would not recommend them to anyone. They should be ashamed.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Jun 2025, 07:17
Daylight ******s
I would not recommend them. All professional online and on WhatsApp claiming to be "DSTV Accredited Installers" until they get to your house. They quoted me R3500 to replace my dish which already was a ridiculous amount but we agreed on it. Next minute, the bill came and it was R6174! It made me sick to my stomach. They use all the tricks in the book "you got the best of the best" and "we had to do an upgrade because the other one was not working". All these decisions were made without informing me. They claim to be DSTV-accredited installers but I do not think they are. They are daylight ******s in uniforms and have no respect for people's hard-earned money. The dish works, but their customer service is atrocious. I have sent numerous WhatsApps and Emails for them to rectify this bad customer service. I have asked for feedback, but they have not responded for days now. I would not recommend them to anyone. They should be ashamed.
0
Replies (0)CK
Charles K
1 reviews | Active since Jan 2020
17 Oct 2024, 08:25
****mer taking advantage of eldery lady
Do NOT use this ****mer who goes by the name of Michael. A friend of mines elderly mother was having problems and they invoiced her R5.2k for equipment that was not installed. His excuse for the parts being covered in dust and scratches was that is was in his toolbox but coulldn't answer the question as to why he had invoiced for a top of the line switch (which he confirmed to me on a phone call was installed) but the switch on the property is a differnt make and was sold by Space in 2021 (I traced the serial number) One could also see the spitter was not what he invoiced for and was obviously the origional one as it had a thick layer of dust on it. He also charged her R400 for R70 worth of F-Connectors (I also confirmed the price with Space)
Helpful (0)
|Replies (0)CK
Charles K
1 reviews | Active since Jan 2020
17 Oct 2024, 08:25
****mer taking advantage of eldery lady
Do NOT use this ****mer who goes by the name of Michael. A friend of mines elderly mother was having problems and they invoiced her R5.2k for equipment that was not installed. His excuse for the parts being covered in dust and scratches was that is was in his toolbox but coulldn't answer the question as to why he had invoiced for a top of the line switch (which he confirmed to me on a phone call was installed) but the switch on the property is a differnt make and was sold by Space in 2021 (I traced the serial number) One could also see the spitter was not what he invoiced for and was obviously the origional one as it had a thick layer of dust on it. He also charged her R400 for R70 worth of F-Connectors (I also confirmed the price with Space)
0
Replies (0)MCG
Monica Coetsee-Van Greunen
1 reviews | Active since Jan 2020
18 Sept 2024, 15:25
Complaint - poor service Capesate Installations Cape Town
The technician came out to fix a television linked to a primary decoder. According to him our Dish's arm was bent. He quoted R2 850 to replace the dish with a 10 yr guarantee, but when we had to pay, it was R4 250 as he forgot to tell us about R950 installation cost plus call out fee. As it is a flat and I had a gentleman from overseas who doesn't watch SA television, he never used it. When I cleaned two days later, the problem still persists. I asked him to come back, which he did. He switched on and the tv worked perfectly. Two days later the problem was and still is back. He refuse to come out again, even though I sent him a video of the problem. Now I have to pay for another company's call out and to fix the problem, whatever that is going to be.
Helpful (0)
|Replies (0)MCG
Monica Coetsee-Van Greunen
1 reviews | Active since Jan 2020
18 Sept 2024, 15:25
Complaint - poor service Capesate Installations Cape Town
The technician came out to fix a television linked to a primary decoder. According to him our Dish's arm was bent. He quoted R2 850 to replace the dish with a 10 yr guarantee, but when we had to pay, it was R4 250 as he forgot to tell us about R950 installation cost plus call out fee. As it is a flat and I had a gentleman from overseas who doesn't watch SA television, he never used it. When I cleaned two days later, the problem still persists. I asked him to come back, which he did. He switched on and the tv worked perfectly. Two days later the problem was and still is back. He refuse to come out again, even though I sent him a video of the problem. Now I have to pay for another company's call out and to fix the problem, whatever that is going to be.
0
Replies (0)