CC
Car Care Voucher
Claimed Business
CC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
50
Recommended: Very Likely
Review Distribution
4.6|10 Reviews
May '25 - Apr '26
5(90%)
4(0%)
3(0%)
2(0%)
1(10%)
5(90%)
4(0%)
3(0%)
2(0%)
1(10%)
Frequently Asked Questions About Car Care Voucher
Car Care Voucher has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Car Care Voucher across 49 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
Mary P
1 reviews | Active since Jan 2020
19 Feb 2026, 14:03
Warranty Claim
The service we have received really exceeded our expectations. From logging the claim the process is straightforward . Less paperwork , the claims department is prompt, professional and eager to help. Once all necessary info is handed they took less than a day to approve the claim. This blew my mind as its usually not like that with other service providers. We appreciate the promptness , thank you
Helpful (0)
|Replies (0)MP
Mary P
1 reviews | Active since Jan 2020
19 Feb 2026, 14:03
Warranty Claim
The service we have received really exceeded our expectations. From logging the claim the process is straightforward . Less paperwork , the claims department is prompt, professional and eager to help. Once all necessary info is handed they took less than a day to approve the claim. This blew my mind as its usually not like that with other service providers. We appreciate the promptness , thank you
0
Replies (0)JL
Jacques L
1 reviews | Active since Jan 2020
17 Feb 2026, 10:23
Service with a smile
BRAVO! One would expect vehicle repairs to be a stressful and expensive exercise, but CCV its staff and those of the repair centre they made use of, made it a very pleasant and stress free experience. My vehicle was repaired professionally by professionals, fully paid for by CCV. From fault finding and diagnosis to receiving my car back fully repaird, in less than 2 days!! WELL DONE CCV AND BARKEM SUSPENSIONS!
Helpful (0)
|Replies (0)JL
Jacques L
1 reviews | Active since Jan 2020
17 Feb 2026, 10:23
Service with a smile
BRAVO! One would expect vehicle repairs to be a stressful and expensive exercise, but CCV its staff and those of the repair centre they made use of, made it a very pleasant and stress free experience. My vehicle was repaired professionally by professionals, fully paid for by CCV. From fault finding and diagnosis to receiving my car back fully repaird, in less than 2 days!! WELL DONE CCV AND BARKEM SUSPENSIONS!
0
Replies (0)WB
HK
Hilletje K
1 reviews | Active since Jan 2020
10 Jan 2026, 18:48
Monique lewer uitstekende diens
My kar het die 29 Desember gebreek en ek het dadelik vir CCV gebel om my te help en Monique het my op roep geantwoord. Sy het my so mooi gehelp en die hele tyd vir my rustig gehou en vir my Verseker sy Sal my Kar reg kry en my so laat gerus gestel. As dit nie vir Monique was nie was ek n senuwee weak. Baie dankie Monique
Helpful (0)
|Replies (0)HK
Hilletje K
1 reviews | Active since Jan 2020
10 Jan 2026, 18:48
Monique lewer uitstekende diens
My kar het die 29 Desember gebreek en ek het dadelik vir CCV gebel om my te help en Monique het my op roep geantwoord. Sy het my so mooi gehelp en die hele tyd vir my rustig gehou en vir my Verseker sy Sal my Kar reg kry en my so laat gerus gestel. As dit nie vir Monique was nie was ek n senuwee weak. Baie dankie Monique
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Replies (0)KR
WM
Werner M
1 reviews | Active since Jan 2020
29 Oct 2025, 19:09
WARNING TO ALL VEHICLE BUYERS – BEWARE OF CAR VAPS & FORD NUMBI WHITE RIVER
I’m sharing this to warn others before they go through what we’ve experienced. We bought a used VW Amarok just over a year ago through Ford Numbi White River, financed by Ford Credit. Because it was a used vehicle, I made sure that a warranty policy through CAR VAPS was included in the deal — for peace of mind in case anything major went wrong. We were even charged R3,600 for an “inspection” to confirm the vehicle was in good condition and qualified for the CAR VAPS warranty. Based on that, the warranty was approved and activated. Over the year, I paid out of my own pocket for all the minor repairs and regular services — even did a major service and cambelt replacement immediately after purchase, costing around R18,000. Now, when the car finally had a major mechanical issue, I submitted a claim to CAR VAPS — only to be told the policy was void because the catalytic converter (CAT) had been removed. Here’s the problem: That’s how the car was sold to us. CAR VAPS approved the warranty after their own inspection, and the car was clearly in that condition at the time. So how is it that only now, when a big claim arises, the warranty is suddenly invalid? They were happy to take our money for over a year, give “peace of mind,” and then hide behind technicalities when it matters most. This feels like pure misrepresentation — and possibly collusion between the dealership and CAR VAPS to push useless warranty products that don’t actually pay out. Now we’re stuck with a R150,000 repair bill and a non-running vehicle, while CAR VAPS offers nothing but a refund of the policy — which doesn’t even begin to cover the damage. If we’d known this warranty was worthless, we would never have bought the car in the first place. I strongly urge anyone buying a used car — especially from Ford Numbi White River or any dealer selling CAR VAPS warranties — to think twice. ✅ Get your own independent inspection. ✅ Read the fine print carefully. ✅ Don’t trust the “inspection fee” or “approved warranty” at face value.
Helpful (0)
|Replies (0)WM
Werner M
1 reviews | Active since Jan 2020
29 Oct 2025, 19:09
WARNING TO ALL VEHICLE BUYERS – BEWARE OF CAR VAPS & FORD NUMBI WHITE RIVER
I’m sharing this to warn others before they go through what we’ve experienced. We bought a used VW Amarok just over a year ago through Ford Numbi White River, financed by Ford Credit. Because it was a used vehicle, I made sure that a warranty policy through CAR VAPS was included in the deal — for peace of mind in case anything major went wrong. We were even charged R3,600 for an “inspection” to confirm the vehicle was in good condition and qualified for the CAR VAPS warranty. Based on that, the warranty was approved and activated. Over the year, I paid out of my own pocket for all the minor repairs and regular services — even did a major service and cambelt replacement immediately after purchase, costing around R18,000. Now, when the car finally had a major mechanical issue, I submitted a claim to CAR VAPS — only to be told the policy was void because the catalytic converter (CAT) had been removed. Here’s the problem: That’s how the car was sold to us. CAR VAPS approved the warranty after their own inspection, and the car was clearly in that condition at the time. So how is it that only now, when a big claim arises, the warranty is suddenly invalid? They were happy to take our money for over a year, give “peace of mind,” and then hide behind technicalities when it matters most. This feels like pure misrepresentation — and possibly collusion between the dealership and CAR VAPS to push useless warranty products that don’t actually pay out. Now we’re stuck with a R150,000 repair bill and a non-running vehicle, while CAR VAPS offers nothing but a refund of the policy — which doesn’t even begin to cover the damage. If we’d known this warranty was worthless, we would never have bought the car in the first place. I strongly urge anyone buying a used car — especially from Ford Numbi White River or any dealer selling CAR VAPS warranties — to think twice. ✅ Get your own independent inspection. ✅ Read the fine print carefully. ✅ Don’t trust the “inspection fee” or “approved warranty” at face value.
0
Replies (0)JV
Justin V
1 reviews | Active since Jan 2020
2 Sept 2025, 10:00
Job well done, thnak you.
I was very hesitant to purchase this cover on my Hilux, 1 year later i had an issue, Contacted CCV, Monique was super efficient and professional. Problem was resolved and the full allocated amount in the cover was allocated to the repair. Normally these extended plans dont work this one does and the crew at CCV are really good. Side note: Make sure you service your car as per manufactures requirements and keep records. Completely understandable and fair requirement from CCV.
Helpful (0)
|Replies (0)JV
Justin V
1 reviews | Active since Jan 2020
2 Sept 2025, 10:00
Job well done, thnak you.
I was very hesitant to purchase this cover on my Hilux, 1 year later i had an issue, Contacted CCV, Monique was super efficient and professional. Problem was resolved and the full allocated amount in the cover was allocated to the repair. Normally these extended plans dont work this one does and the crew at CCV are really good. Side note: Make sure you service your car as per manufactures requirements and keep records. Completely understandable and fair requirement from CCV.
0
Replies (0)sS
shane S
1 reviews | Active since Jan 2020
29 May 2025, 15:33
Claim Registration for Warranty
Absolutely awesome service and prompt feedback. My claim was handled from start to end with absolute ease. The staff is always willing to assist with a smile. I am so glad that my warranty is with Car Care Vaps. I can highly recommend them. I still cannot believe that submitting a claim and getting approval, could be executed with no frustrations and delays whatsoever
Helpful (0)
|Replies (0)sS
shane S
1 reviews | Active since Jan 2020
29 May 2025, 15:33
Claim Registration for Warranty
Absolutely awesome service and prompt feedback. My claim was handled from start to end with absolute ease. The staff is always willing to assist with a smile. I am so glad that my warranty is with Car Care Vaps. I can highly recommend them. I still cannot believe that submitting a claim and getting approval, could be executed with no frustrations and delays whatsoever
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Replies (0)