CC
Carpet Cleaning
Unclaimed Business
CC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Carpet Cleaning
Carpet Cleaning has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Carpet Cleaning across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sibusiso N
1 reviews | Active since Jan 2020
21 Jan 2026, 14:14
no issue
Carpets look much better than before. Team arrived on time and worked efficiently. No issues.
Helpful (0)
|Replies (0)SN
Sibusiso N
1 reviews | Active since Jan 2020
21 Jan 2026, 14:14
no issue
Carpets look much better than before. Team arrived on time and worked efficiently. No issues.
0
Replies (0)ME
Marlise E
1 reviews | Active since Jan 2020
7 Nov 2025, 07:51
Unprofessional Service and Potential Property Damage – Deeply Disappointed
Same company - different names: * Tango Affordable Mobile Salon - Carpet Cleaning * Linkage booking platforms Review: I recently used Carpet Wash Brands for carpet cleaning at my home, and it turned into one of the worst service experiences I’ve had. The equipment leaked water throughout the process, and the hoses had to be manually held together by several people. The team left my carpets completely soaked — despite assuring me that they would be dry within two hours. Hours later, the carpets were still wet, and the house smelled dusty rather than fresh. The leather bed frame and headboard were left standing on the water-soaked carpet for nearly four hours, and now risk damage to the pressed wood base (replacement value around R36,000). In addition, laminated flooring in several areas was exposed to water leaks, which may cause boards to lift and require costly replacement (R1,700 per m²). When I raised these issues, the company offered to “redo” the job — but after such damage and unprofessional conduct, there is no way I would allow them back into my home. I was not even provided with a satisfactory apology or clear accountability, only excuses and deflection. I agreed to pay R400 to cover their fuel and travel costs but withheld full payment due to the damage and poor quality of service. This experience was both distressing and disappointing. I strongly caution anyone considering using Carpet Wash Brands to think twice before trusting them with valuable furniture and flooring.
Helpful (0)
|Replies (0)ME
Marlise E
1 reviews | Active since Jan 2020
7 Nov 2025, 07:51
Unprofessional Service and Potential Property Damage – Deeply Disappointed
Same company - different names: * Tango Affordable Mobile Salon - Carpet Cleaning * Linkage booking platforms Review: I recently used Carpet Wash Brands for carpet cleaning at my home, and it turned into one of the worst service experiences I’ve had. The equipment leaked water throughout the process, and the hoses had to be manually held together by several people. The team left my carpets completely soaked — despite assuring me that they would be dry within two hours. Hours later, the carpets were still wet, and the house smelled dusty rather than fresh. The leather bed frame and headboard were left standing on the water-soaked carpet for nearly four hours, and now risk damage to the pressed wood base (replacement value around R36,000). In addition, laminated flooring in several areas was exposed to water leaks, which may cause boards to lift and require costly replacement (R1,700 per m²). When I raised these issues, the company offered to “redo” the job — but after such damage and unprofessional conduct, there is no way I would allow them back into my home. I was not even provided with a satisfactory apology or clear accountability, only excuses and deflection. I agreed to pay R400 to cover their fuel and travel costs but withheld full payment due to the damage and poor quality of service. This experience was both distressing and disappointing. I strongly caution anyone considering using Carpet Wash Brands to think twice before trusting them with valuable furniture and flooring.
0
Replies (0)MN
KO
Kristeen O'kelly
1 reviews | Active since Jan 2020
9 Feb 2023, 11:13
Bafute Carpet Cleaners
i contracted Bafute Cleaning Services to clean my carpets/upholstery. On the day of "service", I was messaged to say they would not proceed until they received a proof of payment. Never discussed before this. I said I would do an EFT before the team left me. I asked whether they pay for food at a restaurant before they've eaten it, or paid for a car service before the job is done? Anyway, ended up arguing about this, only to be told, that in fact, they wouldn't be coming anyway because it was going to rain (which it didn't). Just as well I hadn't paid! Dodgy - to be avoided - carpet cleaners are a dime a dozen
Helpful (0)
|Replies (0)KO
Kristeen O'kelly
1 reviews | Active since Jan 2020
9 Feb 2023, 11:13
Bafute Carpet Cleaners
i contracted Bafute Cleaning Services to clean my carpets/upholstery. On the day of "service", I was messaged to say they would not proceed until they received a proof of payment. Never discussed before this. I said I would do an EFT before the team left me. I asked whether they pay for food at a restaurant before they've eaten it, or paid for a car service before the job is done? Anyway, ended up arguing about this, only to be told, that in fact, they wouldn't be coming anyway because it was going to rain (which it didn't). Just as well I hadn't paid! Dodgy - to be avoided - carpet cleaners are a dime a dozen
0
Replies (0)JB
Jean B
1 reviews | Active since Jan 2020
6 Jul 2017, 13:54
more stains after cleaning than before! These I cannot get out so carpet ruined.
<p>What a disaster with after service issues. They stained my carpet by not putting cardboard under a lamp stand when the carpet was wet. I am left with a ghastly metal stain on the carpet. This stain will not come out. The marks on the carpet all reappeared after about 6 weeks after cleaning. I would never use them again or recommend them to anyone. Use them at your peril!</p>
Helpful (0)
|Replies (0)JB
Jean B
1 reviews | Active since Jan 2020
6 Jul 2017, 13:54
more stains after cleaning than before! These I cannot get out so carpet ruined.
<p>What a disaster with after service issues. They stained my carpet by not putting cardboard under a lamp stand when the carpet was wet. I am left with a ghastly metal stain on the carpet. This stain will not come out. The marks on the carpet all reappeared after about 6 weeks after cleaning. I would never use them again or recommend them to anyone. Use them at your peril!</p>
0
Replies (0)NM
Natasha M
1 reviews | Active since Jan 2020
19 Oct 2015, 10:03
Carpet Cleaning at it's best!
Duane from the company Carpet Cleaning was extremely professional and my carpets look amazing. He was fast, efficient, with a great attitude and went above and beyond. I highly recommend him if you need any carpets cleaned.
Helpful (0)
|Replies (0)NM
Natasha M
1 reviews | Active since Jan 2020
19 Oct 2015, 10:03
Carpet Cleaning at it's best!
Duane from the company Carpet Cleaning was extremely professional and my carpets look amazing. He was fast, efficient, with a great attitude and went above and beyond. I highly recommend him if you need any carpets cleaned.
0
Replies (0)