CIDB
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The lady by the name of DORIS APHANE, ABSOLUTELY RUDE AND VILE. SHE WAS TALKING OVER ME. WOULDN'T EVEN LISTEN TO ANYTHING I HAD TO SAY. EVEN WENT TO THE LENGTHS OF HANGING UP ON ME AND REFUSING ME HER MANAGER
1 reviews | Active since Jan 2020
The lady by the name of DORIS APHANE, ABSOLUTELY RUDE AND VILE. SHE WAS TALKING OVER ME. WOULDN'T EVEN LISTEN TO ANYTHING I HAD TO SAY. EVEN WENT TO THE LENGTHS OF HANGING UP ON ME AND REFUSING ME HER MANAGER
1 reviews | Active since Jan 2020
The level of incompetence and appalling services despite numerous calls since February 2020 till to date no help whatsoever. Same excuse "we have a bad -lock" its annoying and not good enough one cannot wait this long just for PE status and correction of email.
1 reviews | Active since Jan 2020
The level of incompetence and appalling services despite numerous calls since February 2020 till to date no help whatsoever. Same excuse "we have a bad -lock" its annoying and not good enough one cannot wait this long just for PE status and correction of email.
1 reviews | Active since Jan 2020
To say that the service is appalling would be an understantement. The fact that there are also only five reviews on this site fails to paint the real picture of the frustration that almost everyone who stands in that queu goes through. The fact that u gave people grab a ticket and then head straight back to their cars to anticipate waiting for hours on end points to a lack of capacity in that office. There are empty service desks that afford me every time I get there. Why have them if they aren’t going to be occupied. You have staff taking breaks almost regularly leaving everyone frustrated. It just took me 3 hours to submit a tax clearance certificate. My number was C19 which I received at roughly 12:30. Just as I got in they called C14 or C15. If my assumptions are correct and the ‘C’ category was for submitting documents (I stand to be corrected), how does it take a whole 3 hours to serve +/- 5 people who are submitting now documentation. It’s ridiculous to be honest. People aren’t in those queues because they merely want to. Some have their livelihoods depending on the service of this board.
1 reviews | Active since Jan 2020
To say that the service is appalling would be an understantement. The fact that there are also only five reviews on this site fails to paint the real picture of the frustration that almost everyone who stands in that queu goes through. The fact that u gave people grab a ticket and then head straight back to their cars to anticipate waiting for hours on end points to a lack of capacity in that office. There are empty service desks that afford me every time I get there. Why have them if they aren’t going to be occupied. You have staff taking breaks almost regularly leaving everyone frustrated. It just took me 3 hours to submit a tax clearance certificate. My number was C19 which I received at roughly 12:30. Just as I got in they called C14 or C15. If my assumptions are correct and the ‘C’ category was for submitting documents (I stand to be corrected), how does it take a whole 3 hours to serve +/- 5 people who are submitting now documentation. It’s ridiculous to be honest. People aren’t in those queues because they merely want to. Some have their livelihoods depending on the service of this board.
1 reviews | Active since Jan 2020
So CIDB decided to implement a system (online registration for Grade 1) with a proper understanding of their own system. I registered online was given a CRS number which I then used to make payments into their banking account. Then I call and ask how I can activate the companies I registered they tell me to bring in the Original Deposit slips (proof of payment) so they can link the registration and the payments MANUALLY. I pay for Uber which cost me R500 return, and when I get to CIDB's Main Hall I wait for 20 minutes and I'm told they're still waiting for feedback as to how this is done. So much money spent on transport and NO RESULTS.
1 reviews | Active since Jan 2020
So CIDB decided to implement a system (online registration for Grade 1) with a proper understanding of their own system. I registered online was given a CRS number which I then used to make payments into their banking account. Then I call and ask how I can activate the companies I registered they tell me to bring in the Original Deposit slips (proof of payment) so they can link the registration and the payments MANUALLY. I pay for Uber which cost me R500 return, and when I get to CIDB's Main Hall I wait for 20 minutes and I'm told they're still waiting for feedback as to how this is done. So much money spent on transport and NO RESULTS.
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