C
Cinnabon
Unclaimed Business
C
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-84
Recommended: Unlikely
Review Distribution
1.3|10 Reviews
May '25 - Apr '26
5(0%)
4(10%)
3(0%)
2(0%)
1(90%)
5(0%)
4(10%)
3(0%)
2(0%)
1(90%)
Frequently Asked Questions About Cinnabon
Cinnabon has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Cinnabon across 80 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRL
Regina L
1 reviews | Active since Jan 2020
28 Dec 2025, 09:36
Denied service
Went to Cinnabon at Sandton city, we were treated eith such disrespect and ended up leaving the store without being assisted because everybody ignored us. There was a guy taking payments and he ignored us n took a call. A video call while we were busy ordering n left us unattended. The other one came to help n we asked for the manager n he said that one who is on a video call with his girlfriend is the manager n unfortunately there's nothing you can do. We left the store without being assisted still n ended up buying doughnuts next door at Krispy kream
Helpful (0)
|Replies (0)RL
Regina L
1 reviews | Active since Jan 2020
28 Dec 2025, 09:36
Denied service
Went to Cinnabon at Sandton city, we were treated eith such disrespect and ended up leaving the store without being assisted because everybody ignored us. There was a guy taking payments and he ignored us n took a call. A video call while we were busy ordering n left us unattended. The other one came to help n we asked for the manager n he said that one who is on a video call with his girlfriend is the manager n unfortunately there's nothing you can do. We left the store without being assisted still n ended up buying doughnuts next door at Krispy kream
0
Replies (0)HM
Hlulani M
1 reviews | Active since Jan 2020
23 Nov 2025, 16:17
I went to the store and spent more than R260 including my Passion Fruit Boba, mind you had a crying 8 weeks old, a 2 year old and my 5 year old with a stroller and a trolley. They handed me the order and I mistakenly spilled my Boba, I kindly asked them t
No empathy from staff members at Mall of Africa Cinnabon
Helpful (0)
|Replies (0)HM
Hlulani M
1 reviews | Active since Jan 2020
23 Nov 2025, 16:17
I went to the store and spent more than R260 including my Passion Fruit Boba, mind you had a crying 8 weeks old, a 2 year old and my 5 year old with a stroller and a trolley. They handed me the order and I mistakenly spilled my Boba, I kindly asked them t
No empathy from staff members at Mall of Africa Cinnabon
0
Replies (0)MO
Martin O
1 reviews | Active since Jan 2020
30 Oct 2025, 03:22
Stale a bon
Cinnabon Clearwater, please do better. Selling old dry cinnabons in those prepacked containers and with a smile! What really irritates me is that I bought that stale **** for my kids. I probably won't support this company ever again.
Helpful (0)
|Replies (0)MO
Martin O
1 reviews | Active since Jan 2020
30 Oct 2025, 03:22
Stale a bon
Cinnabon Clearwater, please do better. Selling old dry cinnabons in those prepacked containers and with a smile! What really irritates me is that I bought that stale **** for my kids. I probably won't support this company ever again.
0
Replies (0)SR
S R
1 reviews | Active since Jan 2020
3 Oct 2025, 17:16
Cresta Cinnabon - service refused
Cresta Cinnabon: Website shows operating hours are till 7:30pm. We walked in at 7:03pm and service was refused stating they closed at 7pm however no trading hours on the door. When told their website says 7:30pm they would still provide no service.
Helpful (0)
|Replies (0)SR
S R
1 reviews | Active since Jan 2020
3 Oct 2025, 17:16
Cresta Cinnabon - service refused
Cresta Cinnabon: Website shows operating hours are till 7:30pm. We walked in at 7:03pm and service was refused stating they closed at 7pm however no trading hours on the door. When told their website says 7:30pm they would still provide no service.
0
Replies (0)MM
MO
Modus_ Operandi
1 reviews | Active since Jan 2020
10 Sept 2025, 07:12
Cinnabonalicious
Had a quality issue with one of the Cinnabons I purchased but the lady at head office was such a breeze and sorted out my query effortlessly and swiftly.
Helpful (0)
|Replies (0)MO
Modus_ Operandi
1 reviews | Active since Jan 2020
10 Sept 2025, 07:12
Cinnabonalicious
Had a quality issue with one of the Cinnabons I purchased but the lady at head office was such a breeze and sorted out my query effortlessly and swiftly.
0
Replies (0)LM
Lungile M
1 reviews | Active since Jan 2020
30 Aug 2025, 12:13
Clueless managers
The senior managers treat their stuff so badly that they don't even receive their tips unless it's directly given to them on hand,you are constantly reminded on how they're making you favour to even employ you.the whole organisation is a mess,it's like they're running a ****a shop.if you ever question how they run ******** business,with countless foreigners in SA.the managers Jenine, Shaun and Henno they will make you sure they remove you,next time be kind to the stuff,the whole organisation is runned by clueless seniors. Do not accept any job offers by this company if you value your mental health
Helpful (0)
|Replies (0)LM
Lungile M
1 reviews | Active since Jan 2020
30 Aug 2025, 12:13
Clueless managers
The senior managers treat their stuff so badly that they don't even receive their tips unless it's directly given to them on hand,you are constantly reminded on how they're making you favour to even employ you.the whole organisation is a mess,it's like they're running a ****a shop.if you ever question how they run ******** business,with countless foreigners in SA.the managers Jenine, Shaun and Henno they will make you sure they remove you,next time be kind to the stuff,the whole organisation is runned by clueless seniors. Do not accept any job offers by this company if you value your mental health
0
Replies (0)NG
Natalie G
1 reviews | Active since Jan 2020
29 Aug 2025, 14:04
Stale cinnabons at Cresta Cinnabon
I recently bought a box of 6 medium sized cinnabons at Cinnabon Cresta which was very disappointing. I paid R200 for a box that had very stale cinnabons in it. My daughter and I tried to eat them but unfortunately had to throw them away. What a waste of money. Very sad and disappointed. Will definitely not be visiting Cinnabon Cresta again.
Helpful (0)
|Replies (0)NG
Natalie G
1 reviews | Active since Jan 2020
29 Aug 2025, 14:04
Stale cinnabons at Cresta Cinnabon
I recently bought a box of 6 medium sized cinnabons at Cinnabon Cresta which was very disappointing. I paid R200 for a box that had very stale cinnabons in it. My daughter and I tried to eat them but unfortunately had to throw them away. What a waste of money. Very sad and disappointed. Will definitely not be visiting Cinnabon Cresta again.
0
Replies (0)