CH
Clanwilliam Hotel
Unclaimed Business
CH
Clanwilliam Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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colin H
1 reviews | Active since Jan 2020
8 Sept 2020, 09:56
Not refunding deposits paid.
Since May 2020 I have been trying to get a refund or credit note of R1198.80 paid to this establishment for a nights accommodation. It appears that this hotel believe they do not have to do this. This is not acceptable, as we cancelled this booking well within the time specified by Bookings.com.
Helpful (0)
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colin H
1 reviews | Active since Jan 2020
8 Sept 2020, 09:56
Not refunding deposits paid.
Since May 2020 I have been trying to get a refund or credit note of R1198.80 paid to this establishment for a nights accommodation. It appears that this hotel believe they do not have to do this. This is not acceptable, as we cancelled this booking well within the time specified by Bookings.com.
0
Replies (0)BN
Bob N
1 reviews | Active since Jan 2020
6 Feb 2019, 13:37
clanwilliam hotel false advertising and lying staff
We booked for 2 nights and had to leave one day earlier due to personal circumstances. The hotel receptionist let us know that we will get a refund and we shouldn't worry. We then left, but later that week when we phoned to get our refund back they said the hotel policy will not allow it. They also don't have proper filter coffee. Its a really bad travelling experience and not like advertised. Don't go there ever! https://clanwilliamhotel.co.za
Helpful (0)
|Replies (0)BN
Bob N
1 reviews | Active since Jan 2020
6 Feb 2019, 13:37
clanwilliam hotel false advertising and lying staff
We booked for 2 nights and had to leave one day earlier due to personal circumstances. The hotel receptionist let us know that we will get a refund and we shouldn't worry. We then left, but later that week when we phoned to get our refund back they said the hotel policy will not allow it. They also don't have proper filter coffee. Its a really bad travelling experience and not like advertised. Don't go there ever! https://clanwilliamhotel.co.za
0
Replies (0)