CH
CMH Honda Menlyn
Unclaimed Business
CH
CMH Honda Menlyn
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About CMH Honda Menlyn
CMH Honda Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked CMH Honda Menlyn across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKG
Keegan G
1 reviews | Active since Jan 2020
13 Feb 2026, 12:11
Breach of CPA - Misrepresentation, Ongoing Mechanical Issues – CMH Honda Menlyn Pretoria
I am a first-time car owner and purchased a second-hand vehicle from CMH Honda Menlyn Pretoria on 5 September 2025. This has been the worst consumer experience of my life. From the outset, I was misled by the salesman, Manesh, regarding the condition and service status of the vehicle (VW Golf 6 tsi). I raised concerns within the first week of purchase, and he completely ignored and avoid the issue by making excuses and delaying the process so that the deal could not be cancelled. I then got in contact with 'Riaan' the Principal dealer who could care less about my situation and my request to have the deal cancelled. He just kept asking me to bring the vehicle back to KOOP’S in Pretoria (80KM’s away from Sunninghill), with no other option for convenience. I also raised the case with 'Sean Singleton', who refused to cancel the deal. He mentioned that the salesman is not a direct representation of their business (And what ever was mentioned by the salesman is null and void). 1. False Representation of Service History The vehicle was advertised with a full service history. I was explicitly told that a proper service had been completed prior to delivery (including oil change, filters, CV joints, and timing chain/belt-related work – five items were mentioned). However: • The service book contains no record of any service done by CMH. • The only invoice eventually provided (after weeks of requesting) shows that only two light bulbs were replaced, along with tyres, and a Quality Check. • The service advisor, Valencia, confirmed she could not see any record of the service Manesh claimed was done. • There is no job card supporting the alleged service. This is clear misrepresentation. 2. Service Overdue Message Was Erased When I viewed the vehicle, the dashboard language was in German (to hide the serviced now message). After changing it back to English, it revealed a “Service Now – 18 Days Overdue” message. But I only had the car for 3 days of ownership. Manesh erased this message and assured me that no service was required. This is extremely concerning because: • The vehicle was already due for service. • The 1-year service interval had already been reached while the vehicle was in CMH’s care. • The oil was dark brown in colour • The vehicle was driven for aprox 1000KM’s within 2 months prior to being sold to me (The salesman confirmed that he has been driving the car home. But aprox 1000km’s added to a 2nd hand vehicle. Why? • The service now “18 days overdue” message: The message was cleared without the required service being performed. This poses a serious risk and is unacceptable. 3. Oil Condition Raises Serious Concerns Within weeks, I checked the oil and it was dark in colour. Fresh oil does not turn that dark within four weeks and under 200km of driving. This strongly suggests that the oil was never changed as claimed. 4. Oil Leakage Ignored I reported oil spillage underneath the vehicle and even drove to the dealership for inspection. No one properly assessed it. 5. Ongoing Delays and Runaround I began requesting the job card four days after purchase. For over a month I received: • Excuses • Claims that staff were on leave • Being sent back and forth between departments • No transparency I had to escalate to Elize just to receive the invoice showing only bulb replacements. 6. Additional Defects Within First 30 Days Within the first month: • Rear light bulb failed (I had to purchase replacement from Midas). • Front bulb failed shortly thereafter. • Same Front light bulb has failed again after two months (how is this even possible). • Bonnet shock was cracked and does not hold the bonnet. • Clutch kit failure (costly replacement during December). • 5th and Reverse gear not selecting properly. • Noise when depressing clutch. • Now an engine management light has appeared. This is ongoing and extremely stressful. 7. Inconvenience & Financial Impact I am based far from Pretoria and am repeatedly told to bring the vehicle back (approx. 80km round trip each time). This is unreasonable and costly. December was financially draining due to clutch repairs. I cannot continue suffering out-of-pocket expenses for a vehicle that was misrepresented at sale. 8. Warranty Concerns I only recently received updated warranty confirmation: • I was told to inform my insurer about year model change but not about warranty changes. • The warranty was changed without my knowledge. • No clear communication about these changes. I am deeply concerned about: • Future warranty claims being rejected due to service discrepancies. • The late recording of service outside the correct service interval. • Being financially prejudiced due to dealership errors. 9. Consumer Protection Act (CPA) Breach This matter clearly falls under misrepresentation and breach of the Consumer Protection Act. The vehicle was sold under false pretences regarding its service condition. December Clutch Issue & Refusal to Cancel the Deal In December, I urgently needed to travel to Durban by the 19th. Around the same time, the Principal Dealer was going on leave from the 13th, which added further pressure to an already stressful situation. The vehicle developed serious clutch issues, and I made it clear that: I did not want to keep the vehicle. I had already requested cancellation of the deal. I was awaiting MIOSA’s decision. I could not risk driving a vehicle with mechanical faults, especially over a long-distance trip. Despite this, the dealership refused to cancel the deal. This left me with no choice but to request that they repair the clutch so that I could at least travel safely while waiting for the Ombud’s outcome. My request for repairs was not because I accepted the vehicle — it was out of desperation and necessity. I cannot keep or drive a vehicle with unresolved mechanical issues that the dealer is responsible for. To make matters worse, they still insisted that I take the vehicle to KOOPS in Pretoria, even after I explained that Pretoria is too far and causes major inconvenience and additional cost to me. At that point, I felt completely cornered — either risk driving a faulty vehicle or incur further travel and fuel costs to accommodate their repair process, all while they refused to cancel a deal that was clearly problematic from the beginning. New issue: Engine Management light/indicator What I Want: I no longer have confidence in this vehicle or this dealership. Given: • False claims about service. • Erasing of service warning message. • No supporting job card. • Mechanical issues within first 30 days. • Ongoing engine management warning. • Financial loss and stress. They claim that they are willing to fix all issues identified – But the message is clear “fix all issues”, so they are expecting more issues, and want me to travel 80KM round trip every time a fault is identified. They did not resolve any issue, they are just fixing what is broken, and was an issue while in their possession. I want CMH Honda Menlyn Pretoria to cancel this deal and take the vehicle back. I am emotionally drained, financially impacted, and extremely disappointed. A first-time buyer should not go through this. I will continue escalating this matter through MIOSA and all relevant consumer channels if not resolved urgently. A severely frustrated and exhausted customer, Keegan Govender
Helpful (0)
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Keegan G
1 reviews | Active since Jan 2020
13 Feb 2026, 12:11
Breach of CPA - Misrepresentation, Ongoing Mechanical Issues – CMH Honda Menlyn Pretoria
I am a first-time car owner and purchased a second-hand vehicle from CMH Honda Menlyn Pretoria on 5 September 2025. This has been the worst consumer experience of my life. From the outset, I was misled by the salesman, Manesh, regarding the condition and service status of the vehicle (VW Golf 6 tsi). I raised concerns within the first week of purchase, and he completely ignored and avoid the issue by making excuses and delaying the process so that the deal could not be cancelled. I then got in contact with 'Riaan' the Principal dealer who could care less about my situation and my request to have the deal cancelled. He just kept asking me to bring the vehicle back to KOOP’S in Pretoria (80KM’s away from Sunninghill), with no other option for convenience. I also raised the case with 'Sean Singleton', who refused to cancel the deal. He mentioned that the salesman is not a direct representation of their business (And what ever was mentioned by the salesman is null and void). 1. False Representation of Service History The vehicle was advertised with a full service history. I was explicitly told that a proper service had been completed prior to delivery (including oil change, filters, CV joints, and timing chain/belt-related work – five items were mentioned). However: • The service book contains no record of any service done by CMH. • The only invoice eventually provided (after weeks of requesting) shows that only two light bulbs were replaced, along with tyres, and a Quality Check. • The service advisor, Valencia, confirmed she could not see any record of the service Manesh claimed was done. • There is no job card supporting the alleged service. This is clear misrepresentation. 2. Service Overdue Message Was Erased When I viewed the vehicle, the dashboard language was in German (to hide the serviced now message). After changing it back to English, it revealed a “Service Now – 18 Days Overdue” message. But I only had the car for 3 days of ownership. Manesh erased this message and assured me that no service was required. This is extremely concerning because: • The vehicle was already due for service. • The 1-year service interval had already been reached while the vehicle was in CMH’s care. • The oil was dark brown in colour • The vehicle was driven for aprox 1000KM’s within 2 months prior to being sold to me (The salesman confirmed that he has been driving the car home. But aprox 1000km’s added to a 2nd hand vehicle. Why? • The service now “18 days overdue” message: The message was cleared without the required service being performed. This poses a serious risk and is unacceptable. 3. Oil Condition Raises Serious Concerns Within weeks, I checked the oil and it was dark in colour. Fresh oil does not turn that dark within four weeks and under 200km of driving. This strongly suggests that the oil was never changed as claimed. 4. Oil Leakage Ignored I reported oil spillage underneath the vehicle and even drove to the dealership for inspection. No one properly assessed it. 5. Ongoing Delays and Runaround I began requesting the job card four days after purchase. For over a month I received: • Excuses • Claims that staff were on leave • Being sent back and forth between departments • No transparency I had to escalate to Elize just to receive the invoice showing only bulb replacements. 6. Additional Defects Within First 30 Days Within the first month: • Rear light bulb failed (I had to purchase replacement from Midas). • Front bulb failed shortly thereafter. • Same Front light bulb has failed again after two months (how is this even possible). • Bonnet shock was cracked and does not hold the bonnet. • Clutch kit failure (costly replacement during December). • 5th and Reverse gear not selecting properly. • Noise when depressing clutch. • Now an engine management light has appeared. This is ongoing and extremely stressful. 7. Inconvenience & Financial Impact I am based far from Pretoria and am repeatedly told to bring the vehicle back (approx. 80km round trip each time). This is unreasonable and costly. December was financially draining due to clutch repairs. I cannot continue suffering out-of-pocket expenses for a vehicle that was misrepresented at sale. 8. Warranty Concerns I only recently received updated warranty confirmation: • I was told to inform my insurer about year model change but not about warranty changes. • The warranty was changed without my knowledge. • No clear communication about these changes. I am deeply concerned about: • Future warranty claims being rejected due to service discrepancies. • The late recording of service outside the correct service interval. • Being financially prejudiced due to dealership errors. 9. Consumer Protection Act (CPA) Breach This matter clearly falls under misrepresentation and breach of the Consumer Protection Act. The vehicle was sold under false pretences regarding its service condition. December Clutch Issue & Refusal to Cancel the Deal In December, I urgently needed to travel to Durban by the 19th. Around the same time, the Principal Dealer was going on leave from the 13th, which added further pressure to an already stressful situation. The vehicle developed serious clutch issues, and I made it clear that: I did not want to keep the vehicle. I had already requested cancellation of the deal. I was awaiting MIOSA’s decision. I could not risk driving a vehicle with mechanical faults, especially over a long-distance trip. Despite this, the dealership refused to cancel the deal. This left me with no choice but to request that they repair the clutch so that I could at least travel safely while waiting for the Ombud’s outcome. My request for repairs was not because I accepted the vehicle — it was out of desperation and necessity. I cannot keep or drive a vehicle with unresolved mechanical issues that the dealer is responsible for. To make matters worse, they still insisted that I take the vehicle to KOOPS in Pretoria, even after I explained that Pretoria is too far and causes major inconvenience and additional cost to me. At that point, I felt completely cornered — either risk driving a faulty vehicle or incur further travel and fuel costs to accommodate their repair process, all while they refused to cancel a deal that was clearly problematic from the beginning. New issue: Engine Management light/indicator What I Want: I no longer have confidence in this vehicle or this dealership. Given: • False claims about service. • Erasing of service warning message. • No supporting job card. • Mechanical issues within first 30 days. • Ongoing engine management warning. • Financial loss and stress. They claim that they are willing to fix all issues identified – But the message is clear “fix all issues”, so they are expecting more issues, and want me to travel 80KM round trip every time a fault is identified. They did not resolve any issue, they are just fixing what is broken, and was an issue while in their possession. I want CMH Honda Menlyn Pretoria to cancel this deal and take the vehicle back. I am emotionally drained, financially impacted, and extremely disappointed. A first-time buyer should not go through this. I will continue escalating this matter through MIOSA and all relevant consumer channels if not resolved urgently. A severely frustrated and exhausted customer, Keegan Govender
0
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Jan V
1 reviews | Active since Jan 2020
31 Jul 2025, 16:01
Outstanding Service
Recently purchased a second-hand vehicle from Honda Menlyn, and I have to commend our sales consultant Gerrit. He was professional, highly knowledgeable about the vehicle, and an excellent communicator throughout the entire process. What really impressed us was his next-level after-sales service—he followed up to ask how our first weekend trip with the car went and even helped us get a small rattle in the car sorted out at no cost. It’s rare to experience such genuine customer care these days. Well done, Gerrit, and kudos to Honda Menlyn—this man truly deserves applause! 👏
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Jan V
1 reviews | Active since Jan 2020
31 Jul 2025, 16:01
Outstanding Service
Recently purchased a second-hand vehicle from Honda Menlyn, and I have to commend our sales consultant Gerrit. He was professional, highly knowledgeable about the vehicle, and an excellent communicator throughout the entire process. What really impressed us was his next-level after-sales service—he followed up to ask how our first weekend trip with the car went and even helped us get a small rattle in the car sorted out at no cost. It’s rare to experience such genuine customer care these days. Well done, Gerrit, and kudos to Honda Menlyn—this man truly deserves applause! 👏
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Justin V
1 reviews | Active since Jan 2020
30 May 2025, 13:37
Shady 2nd Hand Vehicle Sales
Steer well clear of them. Excuse the pun. They sold us a V40 Volvo in April 2025 and what I believe, to their knowledge, knew full well that this vehicle had multiple faults that were not disclosed in order to make a sale. Not only that and what we picked up after the purchase, was this vehicle had been in a front end collision. The front bumper had been resprayed and perhaps even replaced. This had obviously led to none of the front parking sensors working. Closer inspection on the inside of the bumper revealed that wiring leading to the sensors was also not Volvo standard. Before driving away with the vehicle, I had asked 3 times for a diagnostics report. Only on the 3rd request were we told that they din't have the right machine to do the test. The previous 2 requests had led to an immediate change in subject. Strange, seeing as they are a Volvo dealership. The parking sensors not working then brought up a life threatening concern as to whether the air bags would've actually deployed had we been in a head on collision for some reason. We were told the vehicle had been recently serviced however the service message was still displaying on the dashboard along the with the windscreen washer fluid needing to replenished. We filled washer bottle, however the message remained. In total, I picked up 9 different faults on the vehicle after purchasing. Had the vehicle actually been serviced, these faults should've been corrected. The salesman, Rudi, along with dealer principal, were contacted and informed of the situation and the vehicle was returned. The dealer principal didn't even have the common courtesy to follow up or respond to my email of concerns. Should you decide to by a vehicle from this branch, I would have it fully tested by a 3rd party before completing your purchase. You have been warned.
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Justin V
1 reviews | Active since Jan 2020
30 May 2025, 13:37
Shady 2nd Hand Vehicle Sales
Steer well clear of them. Excuse the pun. They sold us a V40 Volvo in April 2025 and what I believe, to their knowledge, knew full well that this vehicle had multiple faults that were not disclosed in order to make a sale. Not only that and what we picked up after the purchase, was this vehicle had been in a front end collision. The front bumper had been resprayed and perhaps even replaced. This had obviously led to none of the front parking sensors working. Closer inspection on the inside of the bumper revealed that wiring leading to the sensors was also not Volvo standard. Before driving away with the vehicle, I had asked 3 times for a diagnostics report. Only on the 3rd request were we told that they din't have the right machine to do the test. The previous 2 requests had led to an immediate change in subject. Strange, seeing as they are a Volvo dealership. The parking sensors not working then brought up a life threatening concern as to whether the air bags would've actually deployed had we been in a head on collision for some reason. We were told the vehicle had been recently serviced however the service message was still displaying on the dashboard along the with the windscreen washer fluid needing to replenished. We filled washer bottle, however the message remained. In total, I picked up 9 different faults on the vehicle after purchasing. Had the vehicle actually been serviced, these faults should've been corrected. The salesman, Rudi, along with dealer principal, were contacted and informed of the situation and the vehicle was returned. The dealer principal didn't even have the common courtesy to follow up or respond to my email of concerns. Should you decide to by a vehicle from this branch, I would have it fully tested by a 3rd party before completing your purchase. You have been warned.
0
Replies (0)JH
June H
1 reviews | Active since Jan 2020
14 Oct 2024, 06:33
One person can make a difference.
Big thanks to Tshepo in the parts department for his great service and assistance. It was a small matter but noteworthy in that it's the very first time I have had a positive experience at this dealership. Many thanks.
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June H
1 reviews | Active since Jan 2020
14 Oct 2024, 06:33
One person can make a difference.
Big thanks to Tshepo in the parts department for his great service and assistance. It was a small matter but noteworthy in that it's the very first time I have had a positive experience at this dealership. Many thanks.
0
Replies (0)HH
Horst H
1 reviews | Active since Jan 2020
9 May 2023, 07:14
Remains to be a problem, no confidence in that place
I had poor service with them before. I went there again to get a quote for brake repairs and a general service for my Honda Jazz. The personnel do not properly understand what needs to be done and there is not an impression that the employees are happy there and particularly care about their customers. Instead of being disappointed again for a lot of money, I prefer to use alternatives.
Helpful (0)
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Horst H
1 reviews | Active since Jan 2020
9 May 2023, 07:14
Remains to be a problem, no confidence in that place
I had poor service with them before. I went there again to get a quote for brake repairs and a general service for my Honda Jazz. The personnel do not properly understand what needs to be done and there is not an impression that the employees are happy there and particularly care about their customers. Instead of being disappointed again for a lot of money, I prefer to use alternatives.
0
Replies (0)SVDV
Sam Van De Velde
1 reviews | Active since Jan 2020
11 Jul 2022, 13:56
Shockingly bad sales experience.
Shockingly bad sales experience. I bought 2 Motorcycles cash from CMH Menlyn Honda Motorcycles. Let’s start off with I was quoted by an inexperienced “trainee” person, a price on the Saturday, then on Monday when I went to test-drive the motorcycle, we discussed the pricing again for the 2 motorcycles. I was again told the pricing as per the previous Saturday. On Tuesday morning as I was leaving to go and sign and pay for the 2 motorcycles, I received a call from the same person I had been dealing with saying “Morning, I have some very bad news for you, I gave you the wrong price. The bike costs R40K more.” After much fighting with the sales manager and the Dealer Principal, I got a R5K discount. I was told that the “Trainee” looked at the incorrect column. He gave me a price, went to confirm the price on the spread sheet, and then said yes that the price, and then confirmed the price again 2 days later. I was told the bikes had to go through a PDI in workshop, Roadworthy, and then a valet as the were both second hand. So 2 days go past and I go collect the 2 bikes. Firstly, nothing on the 2 bikes was explained on their operation in terms of fancy features etc. both bikes were handed over with almost no fuel in (reserve). There was no joyous occasion like a ribbon on the bikes or anything, not even as much as a chocolate as a gift. A tank of fuel would have been nice. The smaller bike (for my wife) had a dry chain, and evidence of rust on chain, there was mud from the previous owners’ farm still on the bike when you looked closer and underneath. The clutch was incorrectly set, and bike doesn’t idle properly (with or without choke). My bike was given to me with less than 1mm remaining on the brake pads, how this even got through the workshop inspection and even more the roadworthy centre is beyond me. I made an appointment with the dealer principal to sort out issues, he set the date and time, he was not even at the dealership at the time he nominated. Total disrespect for the client. 2 months later and 1 single phone call to see if we are happy with the bikes, or is all ok? This is to the worst dealership that I have ever encountered in more than 30 years. If there was a zero star rating, then that’s what they would get.
Helpful (0)
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Sam Van De Velde
1 reviews | Active since Jan 2020
11 Jul 2022, 13:56
Shockingly bad sales experience.
Shockingly bad sales experience. I bought 2 Motorcycles cash from CMH Menlyn Honda Motorcycles. Let’s start off with I was quoted by an inexperienced “trainee” person, a price on the Saturday, then on Monday when I went to test-drive the motorcycle, we discussed the pricing again for the 2 motorcycles. I was again told the pricing as per the previous Saturday. On Tuesday morning as I was leaving to go and sign and pay for the 2 motorcycles, I received a call from the same person I had been dealing with saying “Morning, I have some very bad news for you, I gave you the wrong price. The bike costs R40K more.” After much fighting with the sales manager and the Dealer Principal, I got a R5K discount. I was told that the “Trainee” looked at the incorrect column. He gave me a price, went to confirm the price on the spread sheet, and then said yes that the price, and then confirmed the price again 2 days later. I was told the bikes had to go through a PDI in workshop, Roadworthy, and then a valet as the were both second hand. So 2 days go past and I go collect the 2 bikes. Firstly, nothing on the 2 bikes was explained on their operation in terms of fancy features etc. both bikes were handed over with almost no fuel in (reserve). There was no joyous occasion like a ribbon on the bikes or anything, not even as much as a chocolate as a gift. A tank of fuel would have been nice. The smaller bike (for my wife) had a dry chain, and evidence of rust on chain, there was mud from the previous owners’ farm still on the bike when you looked closer and underneath. The clutch was incorrectly set, and bike doesn’t idle properly (with or without choke). My bike was given to me with less than 1mm remaining on the brake pads, how this even got through the workshop inspection and even more the roadworthy centre is beyond me. I made an appointment with the dealer principal to sort out issues, he set the date and time, he was not even at the dealership at the time he nominated. Total disrespect for the client. 2 months later and 1 single phone call to see if we are happy with the bikes, or is all ok? This is to the worst dealership that I have ever encountered in more than 30 years. If there was a zero star rating, then that’s what they would get.
0
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Jacques van der Westhuizen
1 reviews | Active since Jan 2020
26 Mar 2022, 08:33
Overcharged & Mediocre Service
I serviced my motorcycle at Honda Menlyn. In an attempt to stay diplomatic, I'll list the facts: 1. I was charged R187 to change a bulb. 2. I asked them to attend to the brake not being sharp enough. They recommended replacing the brake pads. But then there was almost no brake when I drove from the dealer. (maybe this is normal, it just seems a bit dangerous). 3. I was asked to fork out R1200 (labour 1.5 hours) to replace the sprocket rubber dampers (excluding the part). This price didn't feel right, so I took the part and the bike to Bike Service Centre and they replaced it for R200 in less than 30 minutes. 4. Honda always charges me for 3 litres of engine oil, even though the bike takes less than 2 litres. Maybe it's acceptable to pay for something that you don't get, I don't know. Maybe a general comment (for all dealerships). I feel there is a disconnect between the customer and the technician. On the bike, I had a misalignment between two panels near the steering wheel, and I asked them to check it out. It was suggested to replace the handlebars and weights. Thinking about it logically, it did not make sense that it would solve the issue since it's not even physically connected. So I'm still wondering if the technician understood my request. Due to my suspicion, I requested them not to replace it (a further R2500 avoided). Maybe an effort can be made to ensure there is good communication (both ways) between the technician and the customer. Lastly, I don't think paying thousands of rands extra just to get the Honda service stamp is worth it. I've had a great experience at Bike Service Centre and I'll probably take my motorcycle there in the future. Many thanks Jacques
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Jacques van der Westhuizen
1 reviews | Active since Jan 2020
26 Mar 2022, 08:33
Overcharged & Mediocre Service
I serviced my motorcycle at Honda Menlyn. In an attempt to stay diplomatic, I'll list the facts: 1. I was charged R187 to change a bulb. 2. I asked them to attend to the brake not being sharp enough. They recommended replacing the brake pads. But then there was almost no brake when I drove from the dealer. (maybe this is normal, it just seems a bit dangerous). 3. I was asked to fork out R1200 (labour 1.5 hours) to replace the sprocket rubber dampers (excluding the part). This price didn't feel right, so I took the part and the bike to Bike Service Centre and they replaced it for R200 in less than 30 minutes. 4. Honda always charges me for 3 litres of engine oil, even though the bike takes less than 2 litres. Maybe it's acceptable to pay for something that you don't get, I don't know. Maybe a general comment (for all dealerships). I feel there is a disconnect between the customer and the technician. On the bike, I had a misalignment between two panels near the steering wheel, and I asked them to check it out. It was suggested to replace the handlebars and weights. Thinking about it logically, it did not make sense that it would solve the issue since it's not even physically connected. So I'm still wondering if the technician understood my request. Due to my suspicion, I requested them not to replace it (a further R2500 avoided). Maybe an effort can be made to ensure there is good communication (both ways) between the technician and the customer. Lastly, I don't think paying thousands of rands extra just to get the Honda service stamp is worth it. I've had a great experience at Bike Service Centre and I'll probably take my motorcycle there in the future. Many thanks Jacques
0
Replies (0)TM
Thato M
1 reviews | Active since Jan 2020
7 Mar 2022, 05:40
TERRIBLE SERVICE
I brought my car in for a service, I was informed that there would be a shuttle to take me where I needed to go. I have been waiting for over 30minutes for the driver. The service is appalling, absolutely no communication and transparency.
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Thato M
1 reviews | Active since Jan 2020
7 Mar 2022, 05:40
TERRIBLE SERVICE
I brought my car in for a service, I was informed that there would be a shuttle to take me where I needed to go. I have been waiting for over 30minutes for the driver. The service is appalling, absolutely no communication and transparency.
0
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