Active since Nov 2009
Big thanks to Tshepo in the parts department for his great service and assistance. It was a small matter but noteworthy in that it's the very first time I have had a positive experience at this dealership. Many thanks.
This company is impossible to work with at the worst possible time! As soon as you have completed endless forms and submitted the documents required they then request others. Thereafter they continue to repeat this process again and again. No wonder insurance has such a bad name.
Gave one price on Monday for Samsung TV and when I went to buy this morning, price had increased by R1000. Why wasn't I told special would finish that day?
It appears no-one is actually working there. No response to emails. No human replies to phones. Money transfers do not go through. This is the second time in six weeks. It’s simply a result of laziness and poor management.
They are absolutely rubbish in administering their accounts. Repeatedly notify me account is in arrears and have now handed it over for debt recovery DESPITE being sent proof of payment...... Really, really awful!
<p>My thanks to Howard Matsimela at Castle Walk branch who actually knew how to load the istore credit card as a beneficiary albeit due to all the irate customers who have had the same problem.</p> <p>As for Standard Bank Card Division Call Centre - Shame on you for not knowing/finding out the correct info and your superiors for not training you. I spent over an hour on the phone between holding and someone trying to assist without solving the problem.</p> <p>For other people who may still need to know; The Beneficiary MUST be Bluebean Credit Card!! Neither the myiStore website nor the Call Centre nor your Statement gives you such basic info.</p> <p> </p>
<p>Excellent service received from WesBank online and call centre. Efficient and prompt. Wonderfully convenient process.</p> <p>Thank you!</p>
<p>Having years of banking with Standard Bank decided to try their Vehicle Finance. Phone calls, emails, days of communication - and a congratulatory sms claiming application approved - all via someone who really appears to be doing her best. Numerous unnecessary hiccups. Next up an arrogant senior who only calls three working days after he is supposed to, has not read the application details and asks for unnecessary documents then turns the whole application and approval on it's head with a technicality which should have been communicated within the first 5 minutes of applying.</p> <p>What a waste of time!!</p>
<p>Telkom cannot put the correct address on my account! Despite having sent their technician to install the line, emails, phone calls and two visits to their offices they cannot correct their initial ridiculous error!</p> <p>In many other respects they are providing a decent service. Pity they cannot follow through.</p>
<p>Since transferring, involuntarily from Autopage I am unable to register a company account and a personal account in order to have online access to both.</p> <p>Despite endless emails, calls and a full 2 hours sitting with an MTN consultant I am no further forward.</p> <p>A shockingly incompetent company.</p>
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