C
Col'cacchio
Claimed Business
C
Col'cacchio
Claimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
2.7|7 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Col'cacchio
Col'cacchio has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Col'cacchio across 176 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCS
Craig S
1 reviews | Active since Jan 2020
27 Feb 2026, 17:27
Shocking service
I ordered dinner from Col,cacchio Meadowridge this evening. The order was accepted and I was told 40 minutes for delivery through Uber Eats. One hour and 40 minutes later I phoned the restaurant to ask where my order was and they said another 20 minutes. One hour later the order had still not left the kitchen. When I cancelled with Uber eats as I had to feed my children, Uber charged me the full amount as cancellation citing. In their words “sorry but the restaurant takes the full amount when they accept the order. If I had been told they were backed up and would take so long I would have ordered from somewhere else. And I don’t expect to pay over 800 rand for something I could not wait for 2 hours for. Ridiculous.
Helpful (0)
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Craig S
1 reviews | Active since Jan 2020
27 Feb 2026, 17:27
Shocking service
I ordered dinner from Col,cacchio Meadowridge this evening. The order was accepted and I was told 40 minutes for delivery through Uber Eats. One hour and 40 minutes later I phoned the restaurant to ask where my order was and they said another 20 minutes. One hour later the order had still not left the kitchen. When I cancelled with Uber eats as I had to feed my children, Uber charged me the full amount as cancellation citing. In their words “sorry but the restaurant takes the full amount when they accept the order. If I had been told they were backed up and would take so long I would have ordered from somewhere else. And I don’t expect to pay over 800 rand for something I could not wait for 2 hours for. Ridiculous.
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Shali R
1 reviews | Active since Jan 2020
27 Dec 2025, 16:55
Plastic in my pasta
I visited Col Cacchio Monte Casino today, however it was a horrible experience as I ordered the Pomodoro pasta, only to choke on a long piece of plastic. The manager seemed unconcerned and didn’t try to fix the issue. This could have been a dangerous matter and was not dealt with correctly. I will not visit again. The food is a serious safety issue
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Shali R
1 reviews | Active since Jan 2020
27 Dec 2025, 16:55
Plastic in my pasta
I visited Col Cacchio Monte Casino today, however it was a horrible experience as I ordered the Pomodoro pasta, only to choke on a long piece of plastic. The manager seemed unconcerned and didn’t try to fix the issue. This could have been a dangerous matter and was not dealt with correctly. I will not visit again. The food is a serious safety issue
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Replies (0)AH
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David G
1 reviews | Active since Jan 2020
12 May 2025, 17:16
PATHETIC, USELESS, *********** SERVICE
Utterly pathetic service - delivery got lost enroute, over an hour and half waiting, and still no food (despite website advising 45minutes maximum wait). So much for a birthday treat for our little son. A one-star rating is generous. I would leave no stars if it was an option. This is appalling service - gross incompetence, and downright stupidity. It is incomprehensible that a DELIVERY driver can get lost - surely navigation is a necessary skill and how difficult is it to follow google Maps?
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David G
1 reviews | Active since Jan 2020
12 May 2025, 17:16
PATHETIC, USELESS, *********** SERVICE
Utterly pathetic service - delivery got lost enroute, over an hour and half waiting, and still no food (despite website advising 45minutes maximum wait). So much for a birthday treat for our little son. A one-star rating is generous. I would leave no stars if it was an option. This is appalling service - gross incompetence, and downright stupidity. It is incomprehensible that a DELIVERY driver can get lost - surely navigation is a necessary skill and how difficult is it to follow google Maps?
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Replies (0)lK
lee K
1 reviews | Active since Jan 2020
14 Apr 2025, 13:14
SALMONELLA - FROM CHICKEN POISINING
went to Col'cacchio Saturday the 15th march THE DAINFERN SQUARE BRANCH i was so sick, vomiting, running to the bathroom, fever.. and cold shivers for a entire week i could not move out of my bed, rolled up in a bundle. i could not eat, i could not drink coffee, tea, or anything, not even a hydration drink could stay down. i have never been this sick in my entire life. there were flies every where, the owners husband said he was aware of it, and said the ******* bins of the shop and other shops were just behind the shop, (it was to late to leave) and the shop is little and not busy. i had "chicken breast" as i eat very healthy. The chicken was pale white and cold, i suspected,
Helpful (0)
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lee K
1 reviews | Active since Jan 2020
14 Apr 2025, 13:14
SALMONELLA - FROM CHICKEN POISINING
went to Col'cacchio Saturday the 15th march THE DAINFERN SQUARE BRANCH i was so sick, vomiting, running to the bathroom, fever.. and cold shivers for a entire week i could not move out of my bed, rolled up in a bundle. i could not eat, i could not drink coffee, tea, or anything, not even a hydration drink could stay down. i have never been this sick in my entire life. there were flies every where, the owners husband said he was aware of it, and said the ******* bins of the shop and other shops were just behind the shop, (it was to late to leave) and the shop is little and not busy. i had "chicken breast" as i eat very healthy. The chicken was pale white and cold, i suspected,
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Replies (0)