CC
Continental China
Unclaimed Business
CC
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVvB
Verné van Blerk
1 reviews | Active since Jan 2020
24 Oct 2023, 15:16
Fabulous service
I really have had many fantastic experiences with this company. They are quick to respond to a request, and their service just goes above and beyond the extra mile!
Helpful (0)
|Replies (0)VvB
Verné van Blerk
1 reviews | Active since Jan 2020
24 Oct 2023, 15:16
Fabulous service
I really have had many fantastic experiences with this company. They are quick to respond to a request, and their service just goes above and beyond the extra mile!
0
Replies (0)LC
Lisa C
1 reviews | Active since Jan 2020
5 Feb 2022, 06:31
Big Fat ZERO for client service
I have placed an order in mid November and paid in full in the same time frame. A month went by with no communication from Michealle Gelderblom, who was quick to do a quote and take my money and that is where the service stopped. Whenever I tried to contact her, she wasn't in the office, busy or on leave and this is over the entire month of December and January. I have eventually gotten my products 2 months later after going through different channels. Upon receiving my items after a long wait, 4 plates were broken on top of of it. I have informed Michealle and not a single peep in 2 weeks. I was over charged and not once from their side was a refund offered, so let's add dishonesty to the list. I have never in my life had such shocking service from a supplier. This is how they treat customers that have been repeat clients for years. I will never use this company in my life. Client service and satisfaction is a big fat ZERO
Helpful (0)
|Replies (0)LC
Lisa C
1 reviews | Active since Jan 2020
5 Feb 2022, 06:31
Big Fat ZERO for client service
I have placed an order in mid November and paid in full in the same time frame. A month went by with no communication from Michealle Gelderblom, who was quick to do a quote and take my money and that is where the service stopped. Whenever I tried to contact her, she wasn't in the office, busy or on leave and this is over the entire month of December and January. I have eventually gotten my products 2 months later after going through different channels. Upon receiving my items after a long wait, 4 plates were broken on top of of it. I have informed Michealle and not a single peep in 2 weeks. I was over charged and not once from their side was a refund offered, so let's add dishonesty to the list. I have never in my life had such shocking service from a supplier. This is how they treat customers that have been repeat clients for years. I will never use this company in my life. Client service and satisfaction is a big fat ZERO
0
Replies (0)JH
Jennifer H
1 reviews | Active since Jan 2020
30 Jun 2019, 11:13
Continental China - non existent customer service
Continental China brags about being in business for many years...... don't know why, their customer service is non existent???? Their website gives NO customer contact details, you have to go via a stockist or contact their factory shops, they also have NO pricing on their products ...???? I have sent 3 emails to the Johannesburg Factory Shop with a detailed spreadsheet of what I need - specifically addressed to DAVID ..... david@cochina.co.za - I have had NO response, not even an acknowledgement of receipt I know the mails have been read, as I put a "read receipt" notification on all my emails They should replace their slack staff or offer a customer care contact person ????????????????????
Helpful (0)
|Replies (0)JH
Jennifer H
1 reviews | Active since Jan 2020
30 Jun 2019, 11:13
Continental China - non existent customer service
Continental China brags about being in business for many years...... don't know why, their customer service is non existent???? Their website gives NO customer contact details, you have to go via a stockist or contact their factory shops, they also have NO pricing on their products ...???? I have sent 3 emails to the Johannesburg Factory Shop with a detailed spreadsheet of what I need - specifically addressed to DAVID ..... david@cochina.co.za - I have had NO response, not even an acknowledgement of receipt I know the mails have been read, as I put a "read receipt" notification on all my emails They should replace their slack staff or offer a customer care contact person ????????????????????
0
Replies (0)