Crawdaddys Waterglen
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Employees treated badly by the store manager in front of the customers, as a customer im shocked to say the manager at this restaurant is very rude and disrespectful towards the staff members calling them names which is not allowed by labour law.honestly speaking this is bad behavior for a manager and I believe he must be addressed accordingly or be fired because that tarnishes the business reputation.
1 reviews | Active since Jan 2020
Employees treated badly by the store manager in front of the customers, as a customer im shocked to say the manager at this restaurant is very rude and disrespectful towards the staff members calling them names which is not allowed by labour law.honestly speaking this is bad behavior for a manager and I believe he must be addressed accordingly or be fired because that tarnishes the business reputation.
1 reviews | Active since Jan 2020
Went to Crawdaddy’s Water Glen for light and relaxing supper. Waiter was clearly not professional, saw him only when he took our order and not again for the rest of the evening. We’re not able to order another round of drinks or dessert. Table next to us also complained about the same. Food was mediocre. Crawdaddy’s Water Glen has lost its wow factor. I had business lunch a week prior at the Brooklyn branch and it was excellent as usual.
1 reviews | Active since Jan 2020
Went to Crawdaddy’s Water Glen for light and relaxing supper. Waiter was clearly not professional, saw him only when he took our order and not again for the rest of the evening. We’re not able to order another round of drinks or dessert. Table next to us also complained about the same. Food was mediocre. Crawdaddy’s Water Glen has lost its wow factor. I had business lunch a week prior at the Brooklyn branch and it was excellent as usual.
1 reviews | Active since Jan 2020
We made a booking for our company well in advance and confirmed the numbers as well with the restaurant. When we arrived at the restaurant they didnt even set up 1 table for all of us. And when we asked the so called “manager” he was sooo rude to us and didnt want to help or accommodate us at all. This guy should honestly not be working with clients, he should be working in a warehouse with a scanner and no contact with any clients. When I asked him why cant he setup 1 table he rudely answered me with an attitude saying “because thats our rules” and aggressively moved stuff around to “prove a point”. I was so disappointed with the service as we used to support this restaurant a lot, but after this experience we will never support them again. And I would not recommend going there especially if you are more than 4 people, and we were only 20 people. You would think that they will accommodate a big group as it brings in a lot of money, but no, that is not important to this guy, he obviously doesnt understand the operational cost of a business. The food and waiter service was great as always, but that manager is the first face you see when you enter and he shouldnt be working in a customer service environment.
1 reviews | Active since Jan 2020
We made a booking for our company well in advance and confirmed the numbers as well with the restaurant. When we arrived at the restaurant they didnt even set up 1 table for all of us. And when we asked the so called “manager” he was sooo rude to us and didnt want to help or accommodate us at all. This guy should honestly not be working with clients, he should be working in a warehouse with a scanner and no contact with any clients. When I asked him why cant he setup 1 table he rudely answered me with an attitude saying “because thats our rules” and aggressively moved stuff around to “prove a point”. I was so disappointed with the service as we used to support this restaurant a lot, but after this experience we will never support them again. And I would not recommend going there especially if you are more than 4 people, and we were only 20 people. You would think that they will accommodate a big group as it brings in a lot of money, but no, that is not important to this guy, he obviously doesnt understand the operational cost of a business. The food and waiter service was great as always, but that manager is the first face you see when you enter and he shouldnt be working in a customer service environment.
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