CK
Custom Kelly's
Unclaimed Business
CK
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDP
Dalton P
1 reviews | Active since Jan 2020
12 Nov 2015, 05:23
empty promises and bad customer service
Please do not do business with any company Ta toy productions aka Kustom kelly's<br> <br> you will regret it for the rest of your life.<br> <br> I purchased a couch and have been made promises over and over always asking for just a few more days in order to provide feedback that couldn't take more than a few minutes to acquire.<br> <br> I am out of pocket and have not received my couch and got told the company is under liquidation.<br> <br> and even despite this it takes more than a week for the owner to reply with the details of the entity that is currently handling the liquidation.<br> <br> do not except any excuses from them as I have now delayed my submission to the small claims court by a further two weeks as the promises just keep piling up.
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Dalton P
1 reviews | Active since Jan 2020
12 Nov 2015, 05:23
empty promises and bad customer service
Please do not do business with any company Ta toy productions aka Kustom kelly's<br> <br> you will regret it for the rest of your life.<br> <br> I purchased a couch and have been made promises over and over always asking for just a few more days in order to provide feedback that couldn't take more than a few minutes to acquire.<br> <br> I am out of pocket and have not received my couch and got told the company is under liquidation.<br> <br> and even despite this it takes more than a week for the owner to reply with the details of the entity that is currently handling the liquidation.<br> <br> do not except any excuses from them as I have now delayed my submission to the small claims court by a further two weeks as the promises just keep piling up.
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jayselan P
1 reviews | Active since Jan 2020
16 Sept 2015, 14:02
Lshape Lounge suite :Custom made gone wrong
In July I placed an order with custom Kelly's for a Lshape couch.<br> Kojak the Director of the company assisted me and promised me that according to the specifications everything would be manufactured accordingly. I also noted to them that I would be having a function on the 5th and 6th of September so Custom Kelly's would need to deliver before the 5th and 6 th of September 2015.<br> I was promised if I make the payment within 3 days of my order that the delivery would then be met on the target date. It was the day of the function and I was sitting with a huge problem, Custom Kelly's did not deliver when they had promised me that they would deliver. My couches where also delivered in the rain and with an open k2700 covered in plastic wrapping. The couches was wet and had sand and water on it.<br> After careful inspection I realised that the couch was missing stitching on the piping and where the Lshape meets it does not line up properly.The one is high and the other is low. There is a 3cm gap as to where the couch meets. I was promised on two separate occasions that representatives from Custom Kelly's will come through and have a look at the couch. Up to date nobody has pitched up.
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jayselan P
1 reviews | Active since Jan 2020
16 Sept 2015, 14:02
Lshape Lounge suite :Custom made gone wrong
In July I placed an order with custom Kelly's for a Lshape couch.<br> Kojak the Director of the company assisted me and promised me that according to the specifications everything would be manufactured accordingly. I also noted to them that I would be having a function on the 5th and 6th of September so Custom Kelly's would need to deliver before the 5th and 6 th of September 2015.<br> I was promised if I make the payment within 3 days of my order that the delivery would then be met on the target date. It was the day of the function and I was sitting with a huge problem, Custom Kelly's did not deliver when they had promised me that they would deliver. My couches where also delivered in the rain and with an open k2700 covered in plastic wrapping. The couches was wet and had sand and water on it.<br> After careful inspection I realised that the couch was missing stitching on the piping and where the Lshape meets it does not line up properly.The one is high and the other is low. There is a 3cm gap as to where the couch meets. I was promised on two separate occasions that representatives from Custom Kelly's will come through and have a look at the couch. Up to date nobody has pitched up.
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Replies (0)AZ
Amara Z
1 reviews | Active since Jan 2020
7 Sept 2015, 07:44
Horrible and unprofessional service by CEO Linda
I placed an order that a guy by the name of Paul Kelly (the MD) assured me I would get it in 3 weeks should I make full payment. I did all as promised on my side <br> <br> When it was time to deliver as they promised they had stories. Their factory was broken into and lost all records. They ignore calls and messages. When I threatened with my attorneys getting in touch with them that's when this Linda lady called and insulted me telling me she is a busy woman and lives in high places, she went on to even insult me about my weight and ignoring the fact that they didn't deliver. I asked for my money back and they refused. This lady even mentioned they make furniture for Bakos brothers and high people so who am I to think I can request for a refund<br> <br> Disappointing & very rude for people who are service providers yet they don't deliver on the expectation they promise to clients. I would never recommend this company to anyone<br> They are a disgrace as a family business
Helpful (0)
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Amara Z
1 reviews | Active since Jan 2020
7 Sept 2015, 07:44
Horrible and unprofessional service by CEO Linda
I placed an order that a guy by the name of Paul Kelly (the MD) assured me I would get it in 3 weeks should I make full payment. I did all as promised on my side <br> <br> When it was time to deliver as they promised they had stories. Their factory was broken into and lost all records. They ignore calls and messages. When I threatened with my attorneys getting in touch with them that's when this Linda lady called and insulted me telling me she is a busy woman and lives in high places, she went on to even insult me about my weight and ignoring the fact that they didn't deliver. I asked for my money back and they refused. This lady even mentioned they make furniture for Bakos brothers and high people so who am I to think I can request for a refund<br> <br> Disappointing & very rude for people who are service providers yet they don't deliver on the expectation they promise to clients. I would never recommend this company to anyone<br> They are a disgrace as a family business
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Robert P
1 reviews | Active since Jan 2020
26 May 2015, 11:41
2 Months Waiting On Products Paid In Full
Will try my best to keep this short and sweet as if i have to vent i will be here for a long time! What ever you do, do not trust this company! I think they are a fly by night company and are shafting a ton of people. When you purchase products from the they require you pay in full for the items and they then give you a lead time for when the items will be delivered in my case 2-3 weeks. These were paid in full on the 4 April 2015 and to this date i have not received my order. I have sent a countless number of emails and phone calls but they do not bother to reply. I have been left with no other option but to get my legal team involved. <br> <br> AGAIN I SAY STAY FAR FAR AWAY FROM THESE GUYS!
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Robert P
1 reviews | Active since Jan 2020
26 May 2015, 11:41
2 Months Waiting On Products Paid In Full
Will try my best to keep this short and sweet as if i have to vent i will be here for a long time! What ever you do, do not trust this company! I think they are a fly by night company and are shafting a ton of people. When you purchase products from the they require you pay in full for the items and they then give you a lead time for when the items will be delivered in my case 2-3 weeks. These were paid in full on the 4 April 2015 and to this date i have not received my order. I have sent a countless number of emails and phone calls but they do not bother to reply. I have been left with no other option but to get my legal team involved. <br> <br> AGAIN I SAY STAY FAR FAR AWAY FROM THESE GUYS!
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Replies (0)EG
Era G
1 reviews | Active since Jan 2020
2 May 2015, 14:09
non delivery
We have ordered a round robynne couch from this company which also seems to trade under the names Toy Production and Kelly and co several weeks ago. We were promised to receive it on 16 April. After some real disgusting excuses we were told that we will have it on 30 April. Again this deadline was not met. We are still waiting... We have now been told that we will have it on Monday, but we are now wondering whether we have been scammed.
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Era G
1 reviews | Active since Jan 2020
2 May 2015, 14:09
non delivery
We have ordered a round robynne couch from this company which also seems to trade under the names Toy Production and Kelly and co several weeks ago. We were promised to receive it on 16 April. After some real disgusting excuses we were told that we will have it on 30 April. Again this deadline was not met. We are still waiting... We have now been told that we will have it on Monday, but we are now wondering whether we have been scammed.
0
Replies (0)